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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Easy ordering,but sizes not accurate & part of order not as pictured.
I have not received my order which was placed back in March. I check my mail to see that it was sent...then when go to track it, it tells me that I was refunded. I have no idea why, and have emailed you guys and have not gotten a reply back. The refund was made a few days after the order and I was not notified! Needless to say I will never order from you again!
Happy with service, clothes and prices. Thank you, I am a return customer.
Easy so far, I would love the extra coupons but because II have a landlne you would not accept me to sign in to it. It should automatically apply, thank you.
Great for ordering but since I placed and order last week I've not heard anything and I needed to return a top but no one has replied.
Regretfully I have many open orders with JFN and am still waiting for parts of my orders from more than a month ago to be delivered. It is a mess top track, and although I am grateful that you are keeping me up to date on most of the delivery delays, I have not received an update on all of the items that I am still waiting for
I have responded to various messages from JFN if I wanted to reorder something different for items that could not be delivered, but have chosen to take the refund instead. I do hope that the refund will be honored, and that you will give me instructions on when and how to expect that refund.
I think you have lovely items, and once it is on its way, the delivery is handled really well as well. What I, as your customer is left wanting and where I see room for improvement, is the information that a product is available or not, before I place the order.
Silver wedding or evening shoe I purchased was a 7.5 and a size 8 would have been more comfortable due to the straps.
Ireceived a top that had a flaw in the fabric and wished to return it as damaged goods, merchandise, but have been unable to return the item.
It was difficult for me to 'go back to shopping' after adding an item to my cart.
This was my first time buying from JustFashionNow. I ordered 13 tops, and to my amazement every item was true-to-size, and the quality was good. I shop a lot, and most places nowadays do not have the same quality yet are costly. Will shop from JustFashionNow again.
It was difficult to search for specific items without having to go to the particular category (e.g., tops) then going through again page by page. For instance, when I inputted in the search bar the exact name (as in your listing) for a top, it gave me dresses. I had time today, so I fought through it and was able to get enough for my first-time order.
Beautiful clothes etc. easy checkout. Liked the pop up ads presented. They are not only pretty they are comfortable.
Lovely tops at affordable prices. Looks boxy compared to pictures & probably would look better on a trimmer person.
VERY PRETTY SHIRT AT A GOOD PRICE. THANK YOU FOR THE ADDITIONAL SAVINGS. JUST HOPE IT FITS. THANK YOU, DIANE LAPARS
I ordered a number of products - all using the size guide.
Some items fitted fine whilst others were far too small and I had to give them away to a friend.
Lots to choose from except need Petite selections
Too many knit materials
I didn't receive an answer for the product I wanted to give you back! No way to do it
Thank you for your feedback. We replied to you via email on 2023-03-18 for your return. Please check that email and reply to us.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Very nice clothes but the shipping is expensive
Easy to order looking forward to receiving the products.
Good clothes. Fix according to the chart. Slacks a little long. I hemmed them myself. Took a while to get here.
I FINALLLLLLLLY got the price the dress refunded--but it came back in dribs and drabs $2 here --$1.75 --3
$3.00 and finally the full amount--this is just too much work and the fabric was low quality and the colors misrepresented. They told me I could "keep the dress" wear it to where? Horrible I will not hope there again--but I do thank them for getting me a reasonable refund.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
In order to better help with your issue, could you please provide your order number for checking?
Easy & in my own time. Great selection of items & pricing
Easy to find what I am looking for with reasonable prices. One item was delayed but arrived in good condition
I love this clothing brand the size was perfect the clothes well made very happy with my purchase
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. Could you take photos of the damaged items and send them to [email protected]?
We will solve your problem after checking.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!