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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Washington
1 review
0 helpful votes
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Easy ordering,but sizes not accurate & part of order not as pictured.

Date of experience: March 23, 2023
Canada
1 review
0 helpful votes
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Very disappointed
March 23, 2023

I have not received my order which was placed back in March. I check my mail to see that it was sent...then when go to track it, it tells me that I was refunded. I have no idea why, and have emailed you guys and have not gotten a reply back. The refund was made a few days after the order and I was not notified! Needless to say I will never order from you again!

Date of experience: March 23, 2023
Australia
1 review
0 helpful votes
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Satisfied Customer
March 23, 2023
Updated review

Happy with service, clothes and prices. Thank you, I am a return customer.

Date of experience: March 22, 2023

Easy so far, I would love the extra coupons but because...
February 12, 2023
Previous review

Easy so far, I would love the extra coupons but because II have a landlne you would not accept me to sign in to it. It should automatically apply, thank you.

Date of experience: February 11, 2023
Australia
2 reviews
0 helpful votes
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No feed back
March 23, 2023

Great for ordering but since I placed and order last week I've not heard anything and I needed to return a top but no one has replied.

Date of experience: March 22, 2023
Australia
1 review
0 helpful votes
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Dress for Wedding
March 22, 2023

Easy shopping had to return an item but had no issues.

Date of experience: March 22, 2023
Germany
1 review
0 helpful votes
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Regretfully I have many open orders with JFN and am still waiting for parts of my orders from more than a month ago to be delivered. It is a mess top track, and although I am grateful that you are keeping me up to date on most of the delivery delays, I have not received an update on all of the items that I am still waiting for
I have responded to various messages from JFN if I wanted to reorder something different for items that could not be delivered, but have chosen to take the refund instead. I do hope that the refund will be honored, and that you will give me instructions on when and how to expect that refund.
I think you have lovely items, and once it is on its way, the delivery is handled really well as well. What I, as your customer is left wanting and where I see room for improvement, is the information that a product is available or not, before I place the order.

Date of experience: March 22, 2023
Virginia
2 reviews
0 helpful votes
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Silver wedding or evening shoe I purchased was a 7.5 and a size 8 would have been more comfortable due to the straps.

Date of experience: March 22, 2023
Washington
1 review
0 helpful votes
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Damaged Merchandise
April 21, 2023
Updated review

Ireceived a top that had a flaw in the fabric and wished to return it as damaged goods, merchandise, but have been unable to return the item.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 21, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. Could you take photos of the damaged items and send them to [email protected]
We will solve your problem after checking.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


It was difficult for me to 'go back to shopping' after...
March 21, 2023
Previous review

It was difficult for me to 'go back to shopping' after adding an item to my cart.

Date of experience: February 19, 2023
Ohio
1 review
0 helpful votes
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This was my first time buying from JustFashionNow. I ordered 13 tops, and to my amazement every item was true-to-size, and the quality was good. I shop a lot, and most places nowadays do not have the same quality yet are costly. Will shop from JustFashionNow again.

Date of experience: March 21, 2023

It was difficult to search for specific items without...
March 21, 2023
Previous review

It was difficult to search for specific items without having to go to the particular category (e.g., tops) then going through again page by page. For instance, when I inputted in the search bar the exact name (as in your listing) for a top, it gave me dresses. I had time today, so I fought through it and was able to get enough for my first-time order.

Date of experience: February 19, 2023
Australia
1 review
0 helpful votes
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Good quality
March 21, 2023

Very Pleased with Quality, some items took a long time to arrive.

Date of experience: March 21, 2023
Ohio
2 reviews
0 helpful votes
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Very pretty comfortable well packaged
March 21, 2023
Updated review

Beautiful clothes etc. easy checkout. Liked the pop up ads presented. They are not only pretty they are comfortable.

Date of experience: March 20, 2023

Pretty & affordable clothing
April 20, 2022
Previous review

Lovely tops at affordable prices. Looks boxy compared to pictures & probably would look better on a trimmer person.

Date of experience: April 20, 2022

VERY PRETTY SHIRT AT A GOOD PRICE
March 20, 2022
Previous review

VERY PRETTY SHIRT AT A GOOD PRICE. THANK YOU FOR THE ADDITIONAL SAVINGS. JUST HOPE IT FITS. THANK YOU, DIANE LAPARS

Date of experience: March 20, 2022

Pleasantly surprised with products
February 1, 2021
Previous review

Pleasantly surprised with products

Date of experience: February 1, 2021
New Zealand
1 review
0 helpful votes
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Garment sizing
April 20, 2023
Updated review

I ordered a number of products - all using the size guide.
Some items fitted fine whilst others were far too small and I had to give them away to a friend.

Date of experience: March 20, 2023

Good range, good price
February 16, 2023
Previous review

Good range, good price

Date of experience: February 15, 2023
Pennsylvania
1 review
0 helpful votes
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Wish items would have fit
April 19, 2023

Lots to choose from except need Petite selections
Too many knit materials

Date of experience: March 20, 2023
Germany
1 review
0 helpful votes
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A answer after one month
April 19, 2023
Updated review

I didn't receive an answer for the product I wanted to give you back! No way to do it

Date of experience: March 20, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We replied to you via email on 2023-03-18 for your return. Please check that email and reply to us.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!


Very nice clothes but the shipping is expensive
June 29, 2022
Previous review

Very nice clothes but the shipping is expensive

Date of experience: June 29, 2022
North Carolina
1 review
0 helpful votes
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Clothes review
March 20, 2023

Easy to order looking forward to receiving the products.

Date of experience: March 20, 2023
Mexico
1 review
0 helpful votes
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Slacks and 2 shirts
March 20, 2023

Good clothes. Fix according to the chart. Slacks a little long. I hemmed them myself. Took a while to get here.

Date of experience: March 20, 2023
Georgia
9 reviews
1 helpful vote
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I FINALLLLLLLLY got the price the dress refunded--but it came back in dribs and drabs $2 here --$1.75 --3
$3.00 and finally the full amount--this is just too much work and the fabric was low quality and the colors misrepresented. They told me I could "keep the dress" wear it to where? Horrible I will not hope there again--but I do thank them for getting me a reasonable refund.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 20, 2023
Miss W. JustFashionNow Rep
over a year old

Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
In order to better help with your issue, could you please provide your order number for checking?

Canada
1 review
0 helpful votes
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My Review
March 20, 2023

Easy & in my own time. Great selection of items & pricing

Date of experience: March 19, 2023
New York
1 review
0 helpful votes
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Easy to find what I am looking for with reasonable prices. One item was delayed but arrived in good condition

Date of experience: March 19, 2023
Oklahoma
1 review
0 helpful votes
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Great service
March 19, 2023

I love this clothing brand the size was perfect the clothes well made very happy with my purchase

Date of experience: March 19, 2023

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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