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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Will await delivery Thank You!
So sorry slacks were too large.
My issue is JFN's Return Policy. In order to return my items that did not fit, I was told that I would have to pay for international return delivery fees. I question whether or not such a return policy is legal in the USA. I have never been forced to return any purchase that I have ever made to the country of origin. JFN offered me a 35% discount on the order if I would keep the items, which are of no use to me. Again, I question whether or not JFN's Return Policy is legal in our country. I think this should be investigated by the Federal Trade Commission.
Very fast and convenient to make a purchase.yrs it was very fast and convenient.
Great styles, colors, and selections, and sizes are true to what is expected.
I really like their clothes. This is my second order with them. Both times I was pleasantly surprised with their items. And both times I put in a large order and I was impressed by everything I received.
I love all the different styles, most of their tops run true to size. Surprisingly, that is not always the case with other fashion websites. I found a new place to order from.
The shipping cost is very exorbatant. It does not make sence for the shipping to be more than the item
The shipping cost is very exorbatant.
Received my order, perfectly wrapped, everything was good quality. This is my second order, and I was happy with, and everything fit. I will order more in the future.
Received my order, perfectly wrapped, everything was good quality. This is my second order, and I thought shipping was too high
Took way too long for order to be received. Products were not really as pretty as pictures!
Beautiful Garments. Just an issue with about 7 garments. Although the sizes were all 'Large' sizes selected, there were garments that should've been Labeled 'M", as these were truly not a Large size.
Otherwise lovely garments & great Company. Tracking was Brilliant & so Easy to follow.
Thankyou
Easy to navigate & find what you want. Very impressed with how easy it is to change colour & size of garment. Great Site
Very efficient and easy to purchase. Have just bought a swimsuit recently and very pleased with it so when I saw something else, thought I'd go for it.
So far so good, just hope I get my order soon
Raw materials very average. Overall quality not meeting expectations. Will not buy anymore
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
First time purchase, need to find out more when goods delivered
Great shopping experience and liked all but one blouse. Having trouble with return of that blouse.
The site is so easy to use, and I appreciate the notices I receive telling me about the status of my order.
#1 Many of the items lack the quality that they appear to have online so be particular in your choices. #2 Definitely order down at least one size for the items run large.
Difficulty in understanding how justfashionnow arrives at their subtotals for merchandise. I did not arrive at the same numbers.
The order came in two different shipments and were not shipped when expected. After receiving the order, the merchandise was as much too large.
It's my first time ordering from this company but so far I have no complaints
If you are in a hurry do not order from here. I have received a partial shipment, and 1 piece is in process of shipping and the rest of my order, well i am still waiting on the last 7 items. Order #HBC******* Original order placed on Feb. 22nd.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. You can check our return policy here https://www.justfashionnow.com/information/returns
In order to better help with your issue, could you please provide your order number for checking?