Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered three pair of shoes that were very inadequate, cheap. It would have cost me almost as much to send them back as it would to receive a refund so. I kept them and was told they would give me 15% off the purchase price to be refunded...Hoping to at least see that... haven't yet.
I saw the top in an internet ad and thought it was beautiful, springy looking and comfortable, easy to care for.
I was able to find the top that I had seen earlier, figured shoulder measurements and ordered.
I saw an ad on a Rumble video I was watching and liked the style. You have a lot of beautiful clothes, but I wanted the one I saw I was able to type in green with pleats under tops and was able to find it Looking forward to getting it and wearing it.
I like that there is a measurement chart rather than just S, M, L etc. as there can be a very big difference in those sizes. Thank you for the coupon discount.
I am most unhappy with the company. I have ask 4 times to mail me a address. Or label for a return. I have heard nothing. Please can you give me a return address so I can make a return? PLEASE! *******@aol.com
It was nice to have such a vast selection and the prices made it easy to shop.
First time user, experience was pretty easy. The dresses look very much like the pictures. Happy with the colors and styles
Easy to work with came in time quality satisfactory and always kept up to date of the order quite satisfied
Quick & easy.
Got my order faster then I thought.
I will recommend this website to my family.
My first time and it was easy.
I just hope the clothes fit.
Very good experience with ordering, price of top, and the fit was very good. But the $10. Shipping fee is quite high for 1 item.
So far so good! Hope to receive before St Patrick's Day.
No problems my order took longer than I expected to arrive but I like the pants.They fit perfectly.
Selection and checkout were fine, BUT the quality of the three items I purchased were so bad that I think I could have made them better and considering I can't sew that's saying something.
I was hoping that it would not take so long to get to me for I had to ship the items to a different state. I did take longer than I expected but the items was the perfect gifts.
Although I did have trouble with delayed page loading, I was still able to make my purchase and liked the rest of the experience. It took a while to receive the beautiful dress & I've yet to try it on, but it is gorgeous and could be worn as casual or dressed up.
Items did not fit & were not as shown in on line photos. Cheaply made
Thank you for your feedback and sorry that you are not satisfied with the products. We sent you emails on 2023-02-25 and 2023-03-02 for your return request.
Please kindly check your email box or the spam box.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Aurais aimer pun peu difficile car mal ouvoir le faire en francais
Aurais aimer pouvoir le faire en francais
Not clear to find, and l i am french so it is harder for me
I find it easy to view and choose what i like I also feel the quality and value are very good
Your products are of good quality, and good price.
This is a very afforable site. I love it
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback. The refund was back to your payment account on 2023-03-24.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~