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JustFashionNow Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My first time buying, hoping the sizing is correct!
Very comfortable affordable clothing that is cute. I get compliments on my outfits all the time. Delivery happened faster than I anticipated. Have recommended to my friends.
Moving around online was easy and quite fun. I always check the description/material something is made from as I am a seamstress and look for quality in the products I purchase online. Once I received the clothing, I was a bit taken back at the way things fit or the material used. Not quite up to pare with what I hoped would be long lasting pieces of clothing. The styles are fun so if you are looking for new spring/summer attire that you will be changing at the end of a few years then this is your place.
Prices are very good when you purchase multiple items and free shipping is an added bonus.
PayPal was quick n easy. One of the items that did not fit I got for a good price. It cost $9.99 to send it back and only cost me $11.99. I just threw it away. Some of the things were good but if something doesn't fit you have to throw it away.
Shipping takes a long time
Trying to make a return, did not receive e-mails, tried to reset password, no e-mails, have no way of returning
Thank you for your feedback. We sent you the email on 2023-03-25. Please try to check your spam. Or you can contact our live chat agent and ask for the return label as well as the reset password link via live chat.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Love this site and the sales...along with the styles
These shoes were much too large and wide for a size 8. They were also very poor quality and not anything like the model.
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
The refund was back to your payment account on 2023-04-04. You can contact your bank card issuer to check the refund if your card is canceled. Sorry for any inconvenience.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
I wanted to add another pair in a different color to my cart. The site would not let me, so I have to do another complete order. Very much a waste of time...
Quick and easy. Will enjoy shoes and clothes on vacation
I couldn't wait to visit the JFN website to see what may be available for my shopping experience because I needed to find something perfect for a wedding and Sunday services as well. I ordered a very cute dress that I thought would suit various occasions. The delivery took weeks, but the dress finally arrived. The size was way too small and I knew the measurements must be for a junior sized young lady. How disappointed I was and realized their would be no point in trying to reorder or find something else. I read the reviews and wish the craftmenship of the clothing was a little more up to standards. Thank you for your time. I'll recommend JFN to others who prefer a smaller fit.
Need cotton long sleeve. Terrible experience, need send back wrong items but nothing works. Phone full. Havn't received any emails saying where to send returns.
Female models are much taller than I am - 5'4". Maxi dresses I bought have had to be shortened
Hard to find "go back to shopping" after having made a selection.
Dress looks great. Reviews seem favorable. Dress needed for wedding. Price was good. I like the style.
All of the above is still true, however, I ordered this dress on April 5 and to date I do not have the dress. Tracking yesterday told me I might expect it on May 18. I am now forced to shop for another dress for the wedding on May 26 (travel departure is May 24). I absolutely do not trust your dress to arrive in time and it may not fit.
I am dissatisfied with the quality & very unhappy that I can't return them for a refund.
The site advertised 50 percent off using JFNLUCKY code as a first time customer. I did not get 50 percent off. I only got 5 percent off. Nobody responded to my complaint via email.
But overall was satisfied with product ordered (i.e. Quality, shipping time).
Thank you for your feedback. The discount is up to 50%, not 50% in total. It means you would get a random discount less than or equal to 50%. We are sorry for any confusion.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The site advertised 50 percent off using JFNLUCKY code as a first time customer. I did not get 50 percent off. I only got 5 percent off.
Ease of using site is good. I will not be ordering again!
Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
Ease of using site is good. Delivery time and product will be most important.
It was a good experience, nice fashions at a good price.
It's my first order so far so good, I'll know more once my order is received.
Although delivery was a bit slow and a couple of items were delayed, overall I was very pleased.
The items depicted in the photos looked a little different in hand and the materials were slightly different than expected, but I liked everything. Customer service was attentive and helpful.
My experience with your company was a nightmare. I had to buy another dress, because it took so long
Please remove me from your e-mail list.
Thank you for your feedback and sorry for keeping you waiting. Sorry to hear that the product does not meet your expectations. We have been paying attention to the quality issues and keep working on improvement. We have unsubscribed you.
Your feedback is highly appreciated and we will forward it to our relevant department. We are committed to providing quality products and services to you. Hope to see you again soon~
From the business
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.