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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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It took me many tries to get this as there was no check out until now.
Hard to get a discount to work, but okay.
All fine except terribly show delivery. Which is usual.
Been little over a month and haven't received item yet
Nice how just fashion showed up. They had a dress I'd been wanting that was $45 an I just couldn't pay that. I did sign up for txt messages to get discount code, but put in the wrong # and didn't catch it in time.
Although responses to my emails were timely the delay of the shipment of the item was ridiculous. I never received any notification that the item was not in stock. The last communication said it would be shipped in 5-8 business days and I would receive notification. 12 days later still nothing for an order that was placed on March 3rd. I finally ended up canceling and am awaiting a refund. I have never had this kind of delay with any other online company.
Sorry for the delay issue. The items are hot sale items and the stock is not enough, so the shipping was delayed.
We apologize for the trouble caused. The refund had been back to your payment account.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Very disappointed only got 1 item I ordered 3 items the dress is very thin material
Thank you for your feedback. The items were shipped separately. The second package is on its way to you.
You can check your order details here https://www.justfashionnow.com/order-query
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
First time shopping with you
So far all good
Very easy shopping'but delivery time too long;had to actually call customer service to get a feed back on my order,,,
Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
The rings I ordered was beautiful and fit just right. However the shoes were too big and the dress was too small. Fortunately I have someone I can pass them on to that may be able to wear them.
Liked the picture so I thought I would try it. Quick and easy
Kept changing dresses so I couldn't find one I liked earlier in the day. I was not aware that the buyer had to pay for return until after I received the two packages. One dress had a stain on it and both pockets were unsewn.
Beautiful clothes. Wonderful experience.I purchased a gorgeous silk dress for my daughters wedding. It fits beautifully. So happy.
Great thank you I like looking at fashion and the prices are very good even with the high postage costs
Bad, your sizing changed, and I didn't care for your return policy
The size of items from different styles varies. We recommend you check the detailed measurements in the size chart first. You'll find the size chart under product details.
We recommend you compare the measurements with the clothes you usually wear. Hope this will help.
We have improved our return policy and now it is more easy to return.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
It took a while to receive. The color is exactly what was pictured. The material is cool cotton, but no give so it's a bit hard to get on but once on it's fine and pretty comfortable. I love the buttons on the side too.
It didn't fit me, have to return it. I have been waiting for the label for 2+ weeks now!
Very hard to get any customer service. Have been trying to cancel an order and can't see to get ahold of anyone. But they still have my money.
Thank you for your feedback. Upon checking, two items in your order were canceled and refunded.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
I love the very stylish clothes that JustFashionNow sells! I'm a very faithful customer! Vivian
Again JFN choices of beautiful products thrill me to bits for the product line is beautifully styled done in equally beautiful colourations
I love the beautifully coloured stylish clothing you provide in your fashion products
Love the stylish fashions of products
Love the boots I just ordered for they are beautifully stylish
Love the colours of the products I bought
The gorgeous fashionable choices of items is superb
The selection choices are off the charts in pure excellence and I love every order of product given what a satisfying opportunity it to shop online in your business Center! From your faithful customer - Vivian Joy!
I love the beautiful Color choice and I love the beautiful styles available
I love your beautiful selection of clothing products!
Beaucoup de choix mais compte tenu des délais de livraison vraiment trop longs, je ne crois pas que je ferai d'autre commande!
Merci pour vos commentaires et désolé pour le retard. Le délai de livraison peut être affecté en raison de la haute saison du courrier récemment.
Votre commande a été livrée. Si vous avez des questions concernant votre commande, veuillez nous contacter par e-mail à [email protected] ou par chat en ligne. Restez en sécurité et passez une bonne journée!
Clothes that arrived were noe the size I had ordered
You ordered size XL. If we sent you the wrong size, could you please take photos of the size tag and send them to us?
We will solve the issue after checking. Thank you for your understanding.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Was not able to return merchandise. Reached out to company and they did not help.
Thank you for your feedback. We did not receive your return request. Did you contact us via email?
Please submit your return request here https://www.justfashionnow.com/order-query
If you can not do it, please contact our live chat directly. Thank you for your patience. Have a nice day!
A friend suggested Just Fashion. Since I never got my pants I would say it was a bad experience.
Thank you for your feedback. Your order was delivered in your mailbox on April 11. Please check your mailbox for your package.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
My first experience and it went pretty easy. Look forward to trying your product
Thank you for your feedback. Two packages were shipped and delivered to your mailbox on 2023-04-10 and 2023-04-12. Please check your mailbox for your order.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
Your order was delivered to your mailbox. Please kindly check it.
If you have questions about your order, please contact us by email at [email protected] or by chat online. Stay safe and have a good day!