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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I love browsing this website daily to see if there is something I like. Easy to buy. Good quality. Postage is a good price and delivery is very fast.
It is a great service to use, the clothes I find here are simple and very cute. Most of the purchases have arrived exactly as described and the size references are terrific. If there has been a need to return something, this has never been a very reassuring problem.
Ordering is very easy, exchanges are not a problem and packages with my order always arrive very fast. I highly recommend for its range, price and variety of clothing.
The clothes are great. The ease of ordering is excellent and the delivery time is exceptional. Very happy with all aspects of the process. I can't criticize anything, from online ordering to delivery
I have shopped here for many years, and it has always been a good experience. From dresses to T-shirts, earrings and shoes, you have a lot to choose from. If you are not happy, returns are also very easy!
Offers a wide variety of clothes in different fabrics and colors. I think your customer service and return policy are good. I have found that team members go out of their way to help me even by email. I have found colors and sizes true to description
The best online purchases I have made here, I always check the offers that I receive by email. The page is updated frequently and customer feedback is a good guide. Easy to order, returns and refunds are simple and fast. The Customer Service team is very helpful and friendly.
Great value and good quality and a wide selection of styles for everyone. I love buying in this online store to be able to buy and try on my clothes or shoes. What I have bought have been really enjoyed. The store staff is very helpful and pleasant.
I love the opportunity to buy clothes that this boutique offers. When I'm too busy and short on time, I can visit the site and shop. Ideal to buy gifts and clothes, with delivery at my door. Happiness!
Instructions are incorrect and support is poor or none. Still waiting for RMA for exchange after 5 days. There web site says it will respond in 24 hours.
So far, I do not have any problem with the quality of the clothing I received.(I'm waiting for a shipment) However, I am praying that the rest of the clothing I ordered will fit. The return policy is really a work of art. First, they direct you to their web site to initiate a return knowing that it doesn't work. Then you e-mail them, and they direct you AGAIN to their web site that doesn't work. Then you email them AGAIN and they offer a small discount because returning it for a refund sounds like it will probably never happen... they must inspect it AFTER it goes through customs, and that's after you follow all their rules before sending it and spending a small fortune to return it. You also have to make sure that you meet all their deadlines. UNBELIEVABLE!
I will never order anything again without checking the reviews first.
Sorry for the inconvenience caused. Could you tell us your order number so that we can check it for you?
Quality products with excellent prices. Always efficient staff. Offers you multiple ways to send your purchases. Clothing suits a variety of sizes and fashion styles. I can always find something I love.
After having bought here, I highly recommend it. I enter the page to find the perfect outfit, shoes, accessories or gifts, it has it all!
Keep up the outstanding job.
I enjoy viewing this website with a cup. There is a wide variety of clothing for all sizes and in current fashion. The products are almost always of very high quality and a great fit. There are never problems with returns if the products are not suitable. I like the click and pick option at the local post office, as well as home delivery.
This boutique practices what they advertise. His clothes are well made and true to size. They are fashionable with the latest trends.
I love how I can enter the website and in a few days I am wearing the garment.
This boutique offers a large selection of clothing and accessories, so there is always something I can find to my liking. The ease of ordering and returning packages is simple and reasonably priced. There is something for everyone.
This company should be avoided at all costs. I purchased a pair of shoes in April 2020. Whilst I accept coronavirus had a part to play in a delay to the item, it is now August and I am still being told to wait for my delivery! I've asked for a refund because they are obviously lost or stolen. The response again was to ask me to wait with no hint of a refund. I am now taking further action.
We apologize to keep you waiting. The packages temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus(COVID-19) pandemic. Thank you for your understanding! If there is any problem, pls feel free to email us.
I have been a customer for some time. I love finding clothes that are not in stores. I have spoken to customer service many times and have always found them friendly and helpful. All products are of excellent quality and value for money. Keep up the good work
Excellent product, reliable quality, exceptional service and good prices, why would you buy elsewhere? I have been a customer for over 15 months and look forward to every season. Thank you for always making me look so good.
I have been using this website for many years and it seems like a very convenient way to shop. Delivery is always very fast and customer service is always very helpful. If you need to return something, it is never a problem. There are a wide variety of products to choose from, and as a working mom, I can shop from home.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for all the inconvenience caused. If there is any problem, pls Log into your JustFashionNow account https://www.justfashionnow.com/account/login, then click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.