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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
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122,391 reviews

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California
1 review
0 helpful votes
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Fabulous
August 8, 2020

I love browsing this website daily to see if there is something I like. Easy to buy. Good quality. Postage is a good price and delivery is very fast.

Date of experience: August 6, 2020
Italy
1 review
0 helpful votes
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It is a great service to use, the clothes I find here are simple and very cute. Most of the purchases have arrived exactly as described and the size references are terrific. If there has been a need to return something, this has never been a very reassuring problem.

Date of experience: August 5, 2020
Germany
1 review
0 helpful votes
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Excellent products
August 6, 2020

Ordering is very easy, exchanges are not a problem and packages with my order always arrive very fast. I highly recommend for its range, price and variety of clothing.

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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The clothes are great. The ease of ordering is excellent and the delivery time is exceptional. Very happy with all aspects of the process. I can't criticize anything, from online ordering to delivery

Date of experience: August 5, 2020
France
1 review
0 helpful votes
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I have shopped here for many years, and it has always been a good experience. From dresses to T-shirts, earrings and shoes, you have a lot to choose from. If you are not happy, returns are also very easy!

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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A very happy customer
August 6, 2020

Offers a wide variety of clothes in different fabrics and colors. I think your customer service and return policy are good. I have found that team members go out of their way to help me even by email. I have found colors and sizes true to description

Date of experience: August 5, 2020
GB
1 review
0 helpful votes
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The best online purchases I have made here, I always check the offers that I receive by email. The page is updated frequently and customer feedback is a good guide. Easy to order, returns and refunds are simple and fast. The Customer Service team is very helpful and friendly.

Date of experience: August 5, 2020
Poland
1 review
0 helpful votes
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Thanks!
August 5, 2020

Great value and good quality and a wide selection of styles for everyone. I love buying in this online store to be able to buy and try on my clothes or shoes. What I have bought have been really enjoyed. The store staff is very helpful and pleasant.

Date of experience: August 4, 2020
GB
1 review
0 helpful votes
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I love the opportunity to buy clothes that this boutique offers. When I'm too busy and short on time, I can visit the site and shop. Ideal to buy gifts and clothes, with delivery at my door. Happiness!

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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Instructions are incorrect and support is poor or none. Still waiting for RMA for exchange after 5 days. There web site says it will respond in 24 hours.

Date of experience: August 4, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for all the inconvenience caused. If there is any problem, pls Log into your JustFashionNow account https://www.justfashionnow.com/account/login, then click "contact us" to submit your message. We will get back to you and take care of it for you ASAP.

New York
1 review
1 helpful vote
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Return policy
August 4, 2020

So far, I do not have any problem with the quality of the clothing I received.(I'm waiting for a shipment) However, I am praying that the rest of the clothing I ordered will fit. The return policy is really a work of art. First, they direct you to their web site to initiate a return knowing that it doesn't work. Then you e-mail them, and they direct you AGAIN to their web site that doesn't work. Then you email them AGAIN and they offer a small discount because returning it for a refund sounds like it will probably never happen... they must inspect it AFTER it goes through customs, and that's after you follow all their rules before sending it and spending a small fortune to return it. You also have to make sure that you meet all their deadlines. UNBELIEVABLE!
I will never order anything again without checking the reviews first.

Date of experience: August 4, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. Could you tell us your order number so that we can check it for you?

GB
1 review
0 helpful votes
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Quality clothes
August 4, 2020

Quality products with excellent prices. Always efficient staff. Offers you multiple ways to send your purchases. Clothing suits a variety of sizes and fashion styles. I can always find something I love.

Date of experience: August 3, 2020
Germany
1 review
0 helpful votes
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After having bought here, I highly recommend it. I enter the page to find the perfect outfit, shoes, accessories or gifts, it has it all!
Keep up the outstanding job.

Date of experience: August 3, 2020
GB
1 review
0 helpful votes
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Convenient shopping
August 4, 2020

I enjoy viewing this website with a cup. There is a wide variety of clothing for all sizes and in current fashion. The products are almost always of very high quality and a great fit. There are never problems with returns if the products are not suitable. I like the click and pick option at the local post office, as well as home delivery.

Date of experience: August 3, 2020
GB
1 review
0 helpful votes
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This boutique practices what they advertise. His clothes are well made and true to size. They are fashionable with the latest trends.
I love how I can enter the website and in a few days I am wearing the garment.

Date of experience: August 3, 2020
Canada
1 review
0 helpful votes
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This boutique offers a large selection of clothing and accessories, so there is always something I can find to my liking. The ease of ordering and returning packages is simple and reasonably priced. There is something for everyone.

Date of experience: August 3, 2020
Brazil
1 review
1 helpful vote
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This company should be avoided at all costs. I purchased a pair of shoes in April 2020. Whilst I accept coronavirus had a part to play in a delay to the item, it is now August and I am still being told to wait for my delivery! I've asked for a refund because they are obviously lost or stolen. The response again was to ask me to wait with no hint of a refund. I am now taking further action.

Date of experience: August 3, 2020
Justfashion N. JustFashionNow Rep
over a year old

We apologize to keep you waiting. The packages temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus(COVID-19) pandemic. Thank you for your understanding! If there is any problem, pls feel free to email us.

GB
1 review
0 helpful votes
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I have been a customer for some time. I love finding clothes that are not in stores. I have spoken to customer service many times and have always found them friendly and helpful. All products are of excellent quality and value for money. Keep up the good work

Date of experience: August 2, 2020
Canada
1 review
0 helpful votes
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Excellent product, reliable quality, exceptional service and good prices, why would you buy elsewhere? I have been a customer for over 15 months and look forward to every season. Thank you for always making me look so good.

Date of experience: August 2, 2020
Canada
1 review
0 helpful votes
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I have been using this website for many years and it seems like a very convenient way to shop. Delivery is always very fast and customer service is always very helpful. If you need to return something, it is never a problem. There are a wide variety of products to choose from, and as a working mom, I can shop from home.

Date of experience: August 2, 2020

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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