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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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I ordered 3 items over a month ago and have only received one of them.
Quick web page quick payment easy item looks like photo love these shies
A dress I ordered arrived as a size S instead of a M. Trying to return the item and exchange it for a larger size has been a nightmare and I now have given up.
My only problem... too many tempting items!
Easy to handle. I do hope I haven't made mistakes with sizes!
So far, so good! So looking forward to enjoying my purchases!
I don't like being required to give my phone number to make a purchase. E-mail should be enough. Please don't send me ads of promotions on my phone.
I feel like I got a run around when I wanted to return the merchandise. They just didn't fit and I wanted to send them back. Instead of straightforward instructions on how to return the items, I got an offer to get a partial refund and keep the merchandise. I declined and said I just wanted to return it. Then Support came back with another offer of keep the merchandise and get a partial refund. I finally said "ok" because I just wanted to be done dealing with it.
I don't like being required to give my phone number to make a purchase. E-mail should be enough. Please don't send me ads of promotions on my phone.
Like the fashions, but shipping is high considering my purchase could be mailed in a 6x9 envelope that weighed mere ounces.
Finding what I am looking for. Both the look and fit is as advertised. Well made with quality fabric. Watch out for regular fit items if you have curves.
Shipping was slow and size is not true to size. Will not shop at this site again in the future.
Great prices hope sizes are true to fit
I'm happy with some of my items and others I'm not because some of the clothes are not what I ordered,or been replaced.I kinda what worried about ordering.
Love your range of clothes, shoes etc.
Easy to use. Great product for your money. Website is great.
The shirts with the "short girls" quote were at least a size smaller than they were supposed to be. Everything else was okay.
I love this company! Clothes are wrapped so nicely and are delivered in a timely manner. They are always lovely and affordable, too.
Always enjoy the presentation of the clothing shown and have no problem with ordering.
Need to return items - asked for help by email and phone. No response.
I really liked the feel, quality and workmanship of each piece I ordered. Prices are reasonable. Shipping took a little longer because of the distance it ships.
I really like the design of these shoes. I am unable to wear high shoes due to a disability. I have been looking for a pair like this for awhile.
Was abit hard to navigate
i did not get the free item of my choice but was deliberately given something free which i didnt want
As i wanted the Rose necklace Dress jewellery as my free gift and you keep giving me thesocks & Have to pay for the necklace
Was abit hard to navigate I didnt want the socks Wanted the necklace te orient style Didnt give me a choice Can Ipease
Love the swim suits if I had them. Put an order in early April received the top but the swimsuit still have not arrived and not sure what happening with them someone needs to get it together
I don't like shopping on line but found some of these clothes really enticing!
User friendly site-lots of variety. Unfortunately the clothes were not of the quality expected.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the delay. The delivery time might be affected due to the high peak season of the courier recently.
The detailed measurements of different products on our website differ even in the same size.
If the measurement of your received item is not the same as the corresponding size chart, then could you measure it with a measuring tool and send the photos to our customer service center? We'd like to offer you a satisfied solution after checking. Looking forward to your reply.