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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Every time I order products on this website they are always delivered within a few days. They are well packaged and communication is good for emailing my receipts and they always specify online if a product is out of stock (while some online sellers don't and pretend to have it in stock). It is always a good experience when I buy products from this company online.
My experience with this company has been incredible! They provided me with the best customer service and sent me updated emails every time I checked or e-mailed them to request a smooth upgrade. I would definitely buy from them again in the near future, recommend their products.
I regularly purchase from this store. It is nice experience, all the products are standard in quality and have long time durability. The material use to make them is high standard. Price is also in budget.
I have been shopping with this online store for years and always love them! Customer service is excellent! Recommended for those who love fashion and buy online
I have always bought my clothes in the last years in this online boutique. The site has a wide selection, good customer service and fast delivery.
I have been shopping in this boutique for months and most of the time the products are perfect! Once or twice it has been a lack, but you will always buy here independently!
The range of accessories is beautiful in this boutique. The products were the best and the price was reasonable compared to other internet stores. The store was easy to navigate, the reviews are the most useful to improve my shopping experience.
Really great... super cool dresses, generally decent prices. Their dresses are of great quality and yet very affordable. They do look exactly similar to their pictures, you can never be disappointed. Furthermore, their online store is user friendly allowing you to select different dresses available in the web-site.
I bought clothes on this site several times. Excellent quality for the low price, I love things that sell, hard to find usually in stores. Very fast and effective deliveries, almost free shipments.
Great store! The clothes aren't in the best quality but will still last for some time. Cute clothes for anyone. The prices are very reasonable
JFN are nothing but crooks. I did notify the BBB and I was contacted by a PayPal Rep. I received a complete refund without having to send the scammers back their garbage. I was also assured that when enough complaints come in, PayPal addresses the larger issue. I could not get them to commit to letting me know if and when they will dissolve the business relationship. JFN is an illegitimate company who has scammed money out of our economy. JFN needs to be held accountable and return the money that they have cheated several thousand consumers out of. The individuals behind the crooked dealings of JFN need to be convicted and fined.
You will receive junk. The items are nothing like what is described on their website. Just FashionNow pulls photos straight off websites from legitimate companies and sends out poorly constructed garments that barely resemble the items that you think you are purchasing. They have a third party account with PayPal and even though one takes hours following the customer service procedure for a dispute you will not receive proper customer service. PayPal claims that because it is not a transaction directly from a personal account their hands are tied. Huge cooperations like PayPal should not get away with engaging in fraudulent business practices with other companies overseas, but they are. I believe that there are thousands of others who have been bamboozled by Just FashionNow and I would be interested in filing a class-action suit. (I am providing both images used on their website and images of what was sent out.
Quick response and an educated lady on the other side :) The clothing on this site is also amazing. They will definitely see me again browsing and shopping on their website! It's time for a large stock!
I was really impressed with the customer service of these boutiques! I have had trouble tracking my order and a service agent was very helpful and friendly, helping me find out where he is as he was not cooperating with me! I love this boutique
The online shopping process at this boutique was simple, but when I tried on the dress there was a problem with the zipper. I wrote to customer service and it was fixed quickly even during the holiday. They were amazing! I was delighted with their prompt service. He even gave me refund options or a store credit plus a prepaid return, everything organized. Overall excellent customer service!
DON"T BUY FROM THIS COMPANY.
The clothing looks great on the web site, however when you get the item, it's nothing like the item on line, cheaply made. What a rip off, I will never buy from this company again, ever!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Hello, I made an online query about a product and they contacted me very quickly giving me information about the dress, and they also offered other products because the one I was asking was out of stock. Great service!
I purchased 3 items online and was concerned about receiving them on time (I left it until the last minute to order!), So I sent an email requesting an approximate delivery schedule. A girl quickly responded to my email and assured me that my items would be shipped that day and received with express mail within a few days. Overall, a very positive shopping experience :)
I made an online purchase here. I totally changed my mind after 2 hours and, contrary to their refund policy, I was able to get a full refund. Only for that reason I will return if I buy them
Amazing people in this online boutique. Awesome clothes, very beautiful and well designed. I have been shopping here for a long time and have always received very good quality and very good size clothing.
The customer service team has been wonderful with all my inquiries about store credit and size changes. They have been very meticulous with their responses to make sure that I am 100% on track and happy with the entire process.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry for the unhappy experience with us, we will keep improving our services and products.