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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Florida
1 review
0 helpful votes
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The worst company.
August 15, 2021
Updated review

We bought four dresses. Out of four only one fit properly. We were going to return the other three. We received a return authorization from you. We packed up the three dresses and took them to our shipping agent. Whereupon he tells us that we don't have the correct paperwork. Another form is required. But in any case even if we had the correct form, the shipping charge would have been $250.00. After hearing that we decided to donate the dresses to charity. We are sorry for ever doing business with you. You knew we couldn't afford to return the dresses. Customers should be informed of your horrible terms.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ, sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


So far so good, but we will see
June 16, 2021
Previous review

So far so good, but we will see.

Date of experience: June 16, 2021
Michigan
4 reviews
0 helpful votes
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Horrible
August 15, 2021
Updated review

Sizes are very small. Better order 2 sizes bigger than usual.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Nice selection, great prices on an easy website
June 14, 2021
Previous review

Nice selection, great prices on an easy website.

Date of experience: June 13, 2021
California
1 review
0 helpful votes
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Love JustFashionNow
July 16, 2021
Updated review

I have ordered items from your website and have really liked what I purchased!

Date of experience: July 16, 2021

So far have really liked the items I've received from...
April 23, 2021
Previous review

So far have really liked the items I've received from your website!

Date of experience: April 23, 2021
Virginia
1 review
0 helpful votes
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Don't remember what item was
July 16, 2021
Updated review

I have no problem. I don't remember what item was. Don't remember what item was

Date of experience: July 16, 2021

I have no problem
May 31, 2021
Previous review

I have no problem

Date of experience: May 31, 2021
New York
1 review
0 helpful votes
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Great Buys & Fashion
July 16, 2021
Updated review

I always enjoy shopping at your store online. Not only do you have the best fashions, but your clothes fit me perfectly. Can't wait to order more... and the prices can't be beat. Thank you.

Date of experience: July 16, 2021

Love the shopping experience and the beautiful tops...
June 16, 2021
Previous review

Love the shopping experience and the beautiful tops I see.

Date of experience: June 16, 2021
Virginia
1 review
1 helpful vote
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Disappointed
August 15, 2021
Updated review

Good marketing, dresses I chose looked great, but receiving, they are ill fitting, dumpy, sloppy sewing, not same material shown. Two are damaged, spots several areas, one tear in back close to seam, wanted to take on a vacation, but. Disappointed, need to return after vacation, around July 27-28-30!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

To improve the product quality and service, may I know which item you are not satisfied with?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Great, good display, marketing & available merchandise
June 15, 2021
Previous review

Great, good display, marketing & available merchandise.

Date of experience: June 15, 2021
Kentucky
1 review
0 helpful votes
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What a shame...
August 15, 2021
Updated review

I loved the blouse and the quality of it, however it was too small. I looked into returning it, and was astonished at what I would have to go through to return it for the next size bigger. Take a picture of it, re-wrap in original wrappings, send it to China... I'll eat the cost instead of going through all that. I'll never order from JustFashionNow again!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Your website is easy to work with
June 15, 2021
Previous review

Your website is easy to work with.

Date of experience: June 14, 2021
Ohio
1 review
0 helpful votes
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Charged more than agreed to, hassle when saw duplicates put in and I told immediatly. Unrealistic replacement option - has tp be same exact price- really? Charge more if more! Will never order from here again and its to bad because some cute stuff!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us.

We commit to providing a better shopping experience to consumers.

If you run into any issues, please do not hesitate to contact us at [email protected]


Sometimes website gets stuck loading
June 16, 2021
Previous review

Sometimes website gets stuck loading

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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This is where I research the latest Korean trends in clothing and fashion. Honestly, I wouldn't know where I would be without you guys. Thank you very much for bringing easy fashion for interentet the door of my house

Date of experience: July 16, 2021
Canada
1 review
0 helpful votes
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Ladies tops
July 16, 2021
Updated review

Easy to order and like the size chart under each picture. Size chart is important

Date of experience: July 16, 2021

Easy to order and like the size chart under each picture
June 14, 2021
Previous review

Easy to order and like the size chart under each picture

Date of experience: June 14, 2021
California
1 review
0 helpful votes
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Disappointed
August 15, 2021
Updated review

Will not order again. Size chart inaccurate. Exchange way too expensive. They are out to make money and don't care about customers.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


So far so good
June 15, 2021
Previous review

So far so good. How soon can I expect the order

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Déçue
July 16, 2021
Updated review

J'aime mais je me demande toujours si ça va me faire! La moitié de ce que j'ai commandé ne me fait pas, mais je ne retourne rien.

Date of experience: July 15, 2021

J'aime mais je me demande toujours si ça va me faire!
April 26, 2021
Previous review

J'aime mais je me demande toujours si ça va me faire! La moitié de ce que j'ai commandé ne me fait pas, mais je ne retourne rien.

Date of experience: April 26, 2021
Georgia
1 review
0 helpful votes
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Lovely clothes.
July 16, 2021
Updated review

Clothes are not true to size. Always get one size up from what size you usually wear.

Date of experience: July 15, 2021

I love it
June 16, 2021
Previous review

I love it.

Date of experience: June 15, 2021
Canada
1 review
0 helpful votes
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Update
July 16, 2021
Updated review

This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!

Date of experience: July 15, 2021

This is my second time buying clothes for my wife's...
June 15, 2021
Previous review

This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!

Date of experience: June 15, 2021
Ohio
2 reviews
0 helpful votes
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Very Disappointed
August 15, 2021
Updated review

I was concerned because your website was exactly like another company who never responded to my concerns and I never received the merchandise I ordered. You have responded quickly and you have much better communications in place which is very helpful. Therefore, I am happy to do business with you and look forward to my order. THANK YOU After I received the order, I was extremely disappointed, 3 of the items were not made well at all, there was a substitution which was unsatisfactory and the medium dresses which I usually wear did not fit at all. I will not be placing another order again. The return process was very lengthy and inefficient.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I was concerned because your website was exactly like...
June 15, 2021
Previous review

I was concerned because your website was exactly like another company who never responded to my concerns and I never received the merchandise I ordered. You have responded quickly and you have much better communications in place which is very helpful. Therefore, I am happy to do business with you and look forward to my order. THANK YOU

Date of experience: June 15, 2021
Canada
2 reviews
0 helpful votes
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Clothing
July 16, 2021
Updated review

Easy to order but some of the clothing are not completely finished. Hemming needs to be done on sleeves and hems. A dress I ordered did not even look like the picture

Date of experience: July 15, 2021

Love this shop
June 15, 2021
Previous review

Love this shop

Date of experience: June 15, 2021
Florida
2 reviews
0 helpful votes
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Check sizing
August 14, 2021
Updated review

Would like more pictures of front and back of items to gauge sizing better

Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.

If you run into any issues, please do not hesitate to contact us at [email protected]


Would like more pictures of front and back of items,...
May 30, 2021
Previous review

Would like more pictures of front and back of items, coupons difficult to figure out

Date of experience: May 30, 2021
Wisconsin
2 reviews
5 helpful votes
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Over a month to receive
August 14, 2021
Updated review

I ordered my shirt back in June, and just now received it on July 15th. I ordered this for the 4th of July, but looks like I will wear it next year!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

But the delivery date depends on the weather and some other irresistible factors.

We`ll keep improving our products, delivery and service.

If you run into any issues, please do not hesitate to contact us at [email protected]


Great fashion design
June 9, 2021
Previous review

Great fashion design.

Date of experience: June 9, 2021
Texas
1 review
0 helpful votes
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Disappointed
July 15, 2021
Updated review

Order took way to long, had to go get it at the post office and my second shirt is just now getting shipped.
Once I got my first shirt I like it a lot! Too bad I had all these other issues.

Date of experience: July 15, 2021

Easy and fast
June 15, 2021
Previous review

Easy and fast

Date of experience: June 15, 2021
Colorado
1 review
0 helpful votes
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Too long to receive the cloths, but not a real big deal... And the sizes were wrong but that is my fault.

So when we were disiding on returning the wrong size items, it would cost more money to ship back and forth than what they are worth. However, we are considering reordering the right sizes if the lady I bought them for agrees.

Date of experience: July 15, 2021

Easy to Use
June 14, 2021
Previous review

Easy to Use

Date of experience: June 14, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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