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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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We bought four dresses. Out of four only one fit properly. We were going to return the other three. We received a return authorization from you. We packed up the three dresses and took them to our shipping agent. Whereupon he tells us that we don't have the correct paperwork. Another form is required. But in any case even if we had the correct form, the shipping charge would have been $250.00. After hearing that we decided to donate the dresses to charity. We are sorry for ever doing business with you. You knew we couldn't afford to return the dresses. Customers should be informed of your horrible terms.
Sizes are very small. Better order 2 sizes bigger than usual.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Nice selection, great prices on an easy website.
I have ordered items from your website and have really liked what I purchased!
So far have really liked the items I've received from your website!
I have no problem. I don't remember what item was. Don't remember what item was
I always enjoy shopping at your store online. Not only do you have the best fashions, but your clothes fit me perfectly. Can't wait to order more... and the prices can't be beat. Thank you.
Love the shopping experience and the beautiful tops I see.
Good marketing, dresses I chose looked great, but receiving, they are ill fitting, dumpy, sloppy sewing, not same material shown. Two are damaged, spots several areas, one tear in back close to seam, wanted to take on a vacation, but. Disappointed, need to return after vacation, around July 27-28-30!
Sorry that you are not satisfied with the item(s).
To improve the product quality and service, may I know which item you are not satisfied with?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Great, good display, marketing & available merchandise.
I loved the blouse and the quality of it, however it was too small. I looked into returning it, and was astonished at what I would have to go through to return it for the next size bigger. Take a picture of it, re-wrap in original wrappings, send it to China... I'll eat the cost instead of going through all that. I'll never order from JustFashionNow again!
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Charged more than agreed to, hassle when saw duplicates put in and I told immediatly. Unrealistic replacement option - has tp be same exact price- really? Charge more if more! Will never order from here again and its to bad because some cute stuff!
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us.
We commit to providing a better shopping experience to consumers.
If you run into any issues, please do not hesitate to contact us at [email protected]
Sometimes website gets stuck loading
This is where I research the latest Korean trends in clothing and fashion. Honestly, I wouldn't know where I would be without you guys. Thank you very much for bringing easy fashion for interentet the door of my house
Easy to order and like the size chart under each picture. Size chart is important
Easy to order and like the size chart under each picture
Will not order again. Size chart inaccurate. Exchange way too expensive. They are out to make money and don't care about customers.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
J'aime mais je me demande toujours si ça va me faire! La moitié de ce que j'ai commandé ne me fait pas, mais je ne retourne rien.
J'aime mais je me demande toujours si ça va me faire! La moitié de ce que j'ai commandé ne me fait pas, mais je ne retourne rien.
Clothes are not true to size. Always get one size up from what size you usually wear.
This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!
This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!
I was concerned because your website was exactly like another company who never responded to my concerns and I never received the merchandise I ordered. You have responded quickly and you have much better communications in place which is very helpful. Therefore, I am happy to do business with you and look forward to my order. THANK YOU After I received the order, I was extremely disappointed, 3 of the items were not made well at all, there was a substitution which was unsatisfactory and the medium dresses which I usually wear did not fit at all. I will not be placing another order again. The return process was very lengthy and inefficient.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I was concerned because your website was exactly like another company who never responded to my concerns and I never received the merchandise I ordered. You have responded quickly and you have much better communications in place which is very helpful. Therefore, I am happy to do business with you and look forward to my order. THANK YOU
Easy to order but some of the clothing are not completely finished. Hemming needs to be done on sleeves and hems. A dress I ordered did not even look like the picture
Would like more pictures of front and back of items to gauge sizing better
Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you run into any issues, please do not hesitate to contact us at [email protected]
Would like more pictures of front and back of items, coupons difficult to figure out
I ordered my shirt back in June, and just now received it on July 15th. I ordered this for the 4th of July, but looks like I will wear it next year!
Thank you for your feedback and sorry for the inconvenience.
But the delivery date depends on the weather and some other irresistible factors.
We`ll keep improving our products, delivery and service.
If you run into any issues, please do not hesitate to contact us at [email protected]
Order took way to long, had to go get it at the post office and my second shirt is just now getting shipped.
Once I got my first shirt I like it a lot! Too bad I had all these other issues.
Too long to receive the cloths, but not a real big deal... And the sizes were wrong but that is my fault.
So when we were disiding on returning the wrong size items, it would cost more money to ship back and forth than what they are worth. However, we are considering reordering the right sizes if the lady I bought them for agrees.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Sorry that you are not satisfied with the item(s).
Size of items from different designers differ, sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]