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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Dresses said cotton blend, more of an acetate and do not fit.
Pretty easy. I did loose place and could not find what I was looking at, but figured it out.
I really like fashion, I can't get enough. This online boutique, however, gives me affordable and convenient access to such a wide variety of fashions.
All was 5 * until the Capital 1 10% off box. Capital 1 refused to accept my sign-in even while admitting that I have an account. I would have liked the 10% off.
All was 5 * until the Capital 1 10% off box. Capital 1 refused to accept my sign-in even while admitting that I have an account. I would have liked the 10% off.
The blouses I ordered and saw online are different when arrived. The size I ordered are not exactly the size I wear. I was disappointed however I was given 2 options to return or %off on my next order. I don't plan to wear the blouses but returning items is a long process getting shipping label, etc. not sure exactly what to do. I just want a refund on my $100.00 plus order
Sorry that you are not satisfied with the item(s).
The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Coupons discounts can be confusing
I'll submit survey once I receive my items
Thank you
Poor quality, and to return the items cost an arm and a leg. It has to go back to China. It was almost a scam.
I had a mixed experience with my last order. Some items were great. Others were not. Be aware that the return policy is not what it seems. You need to return the items to China and pay customs in some cases. The cost and effort is purdensome so, before you order, check the fabric content, being aware that some fabrics really shrink. Also check the measurements.
Great selection; great prices. I was very happy with the quality of my last order.
Affordable prices with recommended quality. I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring and I am very happy with my purchase.
EXTREMELY. POOR QUALITY OF FABRIC IN ALL THE ITEMS RECEIVED. WILL never order from this company again. Just junk, nothing like the pictures! Stiff, cheap material full of sizing to give it a STIFF body but once laundered it's flimsy garbage!
Ordering was easy and it arrived in a timely fashion. The material was thin and not like it appeared in the picture
I"m a first time shopper... LOVE the clothes and the prices! Hope I LOVE the quality! Well... follow up,
I received part of my order. Not exactly what I expected. Quality is not great. Sizes vary! The one top I ordered for July 4th arrived around July 13th. I don't see myself as a return customer.
I"m a first time shopper... LOVE the clothes and the prices! Hope I LOVE the quality!
Customer service has been very accommodating in acknowledging my original frustrations.
ευχαριστω! ειστε η μοναδική! :) έχετε τα το καλύτερα φορέματα
μπράβο!
Very fast and easy first time shopping here very cute clothes
Very fast and easy first time shopping here very cute clothes
Need to return the entire order that I purchased. The sizing is very off and either too small or too large. The shoes do not fit and the quality is very poor/cheap.
Thanks, Emilia McCauley
Size of items from different designers differ. Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
The sizing was difficult to figure out with measurements and what would fit
I've had middling experiences. The styles look great in the photos but the fabrics are never as described, so if you're keen on cotton, linen or pure wool, forget this site. The colours are erratic too, so choose your items with that in mind - chose an item where an exact colour match is not essential. On the other hand the finish is very neat, and I have to praise the customer care. I got very prompt replies to my emails and speedy reimbursement.
Shipping is on the high side and keep in mind that you will have to pay for shipping returns which could cost more than the item itself!
Beautiful blouses. Can't wait for it to arrive. Thanks
Returning everything due to lack of fabric quality
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
Get in touch with me. I was supposed to pay $20.00 LESS!
One order can only get one discount and you have got 26.16 USD deducted for this order.
If you run into any issues or want to know more details about the discount, please do not hesitate to contact us at [email protected]
Get in touch with me. I was supposed to pay $20.00 LESS!
I was pleased that the size I guessed at was correct, the item was nice. Took a little long to get, but shipping is getting better as I have ordered a couple more times.
Wonderful choices now I wait for the fitting of the sizes & hope no returns
Has been good so far had no problems with placing the order
Thank you for your feedback.
We're glad to know you're satisfied with your shopping experience.
If you run into any issues, please do not hesitate to contact us at [email protected]
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


The 10% refund is under processing.
FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.
If you run into any issues, please do not hesitate to contact us at [email protected]