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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Florida
2 reviews
0 helpful votes
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Too good to be true.
July 17, 2021
Updated review

Dresses said cotton blend, more of an acetate and do not fit.

Date of experience: July 17, 2021

Pretty easy
June 17, 2021
Previous review

Pretty easy. I did loose place and could not find what I was looking at, but figured it out.

Date of experience: June 17, 2021
GB
1 review
0 helpful votes
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I really like fashion, I can't get enough. This online boutique, however, gives me affordable and convenient access to such a wide variety of fashions.

Date of experience: July 17, 2021
Washington
1 review
0 helpful votes
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Summer tops
August 16, 2021
Updated review

All was 5 * until the Capital 1 10% off box. Capital 1 refused to accept my sign-in even while admitting that I have an account. I would have liked the 10% off.

Date of experience: July 17, 2021
Miss W. JustFashionNow Rep
over a year old

The 10% refund is under processing.

FYI: It will take longer time (maybe 1 to 2 weeks depending on which CC company is) to process the refund for the bank if your original payment method is credit card.

If you run into any issues, please do not hesitate to contact us at [email protected]


All was 5 * until the Capital 1 10% off box
July 17, 2021
Previous review

All was 5 * until the Capital 1 10% off box. Capital 1 refused to accept my sign-in even while admitting that I have an account. I would have liked the 10% off.

Date of experience: June 17, 2021
California
2 reviews
0 helpful votes
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Blouses I ordered
August 16, 2021
Updated review

The blouses I ordered and saw online are different when arrived. The size I ordered are not exactly the size I wear. I was disappointed however I was given 2 options to return or %off on my next order. I don't plan to wear the blouses but returning items is a long process getting shipping label, etc. not sure exactly what to do. I just want a refund on my $100.00 plus order

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

The precise color of the items may vary depending on the specific monitor, the settings and the lighting conditions.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Coupons discounts can be confusing I'll submit survey...
June 17, 2021
Previous review

Coupons discounts can be confusing
I'll submit survey once I receive my items
Thank you

Date of experience: June 17, 2021
Texas
2 reviews
0 helpful votes
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Cheap fabric and cheaply put together.
July 17, 2021
Updated review

Poor quality, and to return the items cost an arm and a leg. It has to go back to China. It was almost a scam.

Date of experience: July 17, 2021

Easy shopping experience!
June 17, 2021
Previous review

Easy shopping experience! Lots of fun clothes.

Date of experience: June 17, 2021
New York
1 review
0 helpful votes
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I had a mixed experience with my last order. Some items were great. Others were not. Be aware that the return policy is not what it seems. You need to return the items to China and pay customs in some cases. The cost and effort is purdensome so, before you order, check the fabric content, being aware that some fabrics really shrink. Also check the measurements.

Date of experience: July 17, 2021

Great selection; great prices
June 16, 2021
Previous review

Great selection; great prices. I was very happy with the quality of my last order.

Date of experience: June 15, 2021
Illinois
1 review
0 helpful votes
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Affordable prices with recommended quality. I spent hours scrolling through this web page and it was honestly very easy to navigate. The search results were relevant and there were many useful options to figure out even the specific searches you wanted. The buying process was pretty easy too, as everything was broken down step by step. I am still waiting for my items to be delivered, but I am very excited about the items that I purchased. I found the quality for price accompanied by reviews reassuring and I am very happy with my purchase.

Date of experience: July 17, 2021
Canada
2 reviews
0 helpful votes
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WORST SHOPPING SITE!
July 17, 2021
Updated review

EXTREMELY. POOR QUALITY OF FABRIC IN ALL THE ITEMS RECEIVED. WILL never order from this company again. Just junk, nothing like the pictures! Stiff, cheap material full of sizing to give it a STIFF body but once laundered it's flimsy garbage!

Date of experience: July 17, 2021

Quick and easy!
May 28, 2021
Previous review

Quick and easy!

Date of experience: May 28, 2021
Oregon
1 review
0 helpful votes
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Ordering was easy and it arrived in a timely fashion. The material was thin and not like it appeared in the picture

Date of experience: July 17, 2021

Quick and easy ordering
June 16, 2021
Previous review

Quick and easy ordering

Date of experience: June 16, 2021
Arizona
2 reviews
0 helpful votes
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Service is great, quality not so much
July 17, 2021
Updated review

I"m a first time shopper... LOVE the clothes and the prices! Hope I LOVE the quality! Well... follow up,
I received part of my order. Not exactly what I expected. Quality is not great. Sizes vary! The one top I ordered for July 4th arrived around July 13th. I don't see myself as a return customer.

Date of experience: July 17, 2021

I"m a first time shopper...
June 17, 2021
Previous review

I"m a first time shopper... LOVE the clothes and the prices! Hope I LOVE the quality!

Date of experience: June 17, 2021
Texas
1 review
0 helpful votes
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Fast
August 16, 2021
Updated review

Customer service has been very accommodating in acknowledging my original frustrations.

Date of experience: July 17, 2021

Quick, Easy!
July 17, 2021
Previous review

Quick, Easy!

Date of experience: June 17, 2021
Greece
3 reviews
0 helpful votes
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ειμαι πολυ ευχαριστημένη!
July 17, 2021
Updated review

ευχαριστω! ειστε η μοναδική! :) έχετε τα το καλύτερα φορέματα
μπράβο!

Date of experience: July 17, 2021

ευχαριστω!
June 17, 2021
Previous review

ευχαριστω!

Date of experience: June 17, 2021
Illinois
1 review
0 helpful votes
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First time buyer
July 17, 2021
Updated review

Very fast and easy first time shopping here very cute clothes

Date of experience: July 17, 2021

Very fast and easy first time shopping here very cute...
June 17, 2021
Previous review

Very fast and easy first time shopping here very cute clothes

Date of experience: June 17, 2021
New York
2 reviews
0 helpful votes
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Bad Quality clothing
August 16, 2021
Updated review

Need to return the entire order that I purchased. The sizing is very off and either too small or too large. The shoes do not fit and the quality is very poor/cheap.
Thanks, Emilia McCauley

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 17, 2021
Miss W. JustFashionNow Rep
over a year old

Size of items from different designers differ. ​Sorry that they did not fit your body shape.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


The sizing was difficult to figure out with measurements...
July 17, 2021
Previous review

The sizing was difficult to figure out with measurements and what would fit

Date of experience: June 16, 2021
Malta
1 review
0 helpful votes
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Choose VERY cautiously
August 18, 2021

I've had middling experiences. The styles look great in the photos but the fabrics are never as described, so if you're keen on cotton, linen or pure wool, forget this site. The colours are erratic too, so choose your items with that in mind - chose an item where an exact colour match is not essential. On the other hand the finish is very neat, and I have to praise the customer care. I got very prompt replies to my emails and speedy reimbursement.
Shipping is on the high side and keep in mind that you will have to pay for shipping returns which could cost more than the item itself!

Date of experience: July 17, 2021
Missouri
1 review
0 helpful votes
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Beautiful blouses. Can't wait for it to arrive. Thanks

Date of experience: July 16, 2021

Beautiful blouses
June 16, 2021
Previous review

Beautiful blouses. Can't wait for it to arrive. Thanks

Date of experience: June 16, 2021
California
1 review
0 helpful votes
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Poor quality, fabric
August 16, 2021
Updated review

Returning everything due to lack of fabric quality

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Lots of options...
June 16, 2021
Previous review

Lots of options... just hope the quality is as good

Date of experience: June 16, 2021
Minnesota
2 reviews
0 helpful votes
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Insufficient information
August 16, 2021
Updated review

Get in touch with me. I was supposed to pay $20.00 LESS!

Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

One order can only get one discount and you have got 26.16 USD deducted for this order.

If you run into any issues or want to know more details about the discount, please do not hesitate to contact us at [email protected]


Get in touch with me
July 17, 2021
Previous review

Get in touch with me. I was supposed to pay $20.00 LESS!

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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Just Happy
July 17, 2021
Updated review

I was pleased that the size I guessed at was correct, the item was nice. Took a little long to get, but shipping is getting better as I have ordered a couple more times.

Date of experience: July 16, 2021

Wonderful choices now I wait for the fitting of the...
June 14, 2021
Previous review

Wonderful choices now I wait for the fitting of the sizes & hope no returns

Date of experience: June 14, 2021
Pennsylvania
3 reviews
0 helpful votes
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Satisfied with the item
August 16, 2021
Updated review

Has been good so far had no problems with placing the order

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 16, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback.

We're glad to know you're satisfied with your shopping experience.

If you run into any issues, please do not hesitate to contact us at [email protected]


Has been good so far
June 16, 2021
Previous review

Has been good so far

Date of experience: June 16, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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