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JustFashionNow

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Ohio
1 review
0 helpful votes
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Not satisfied.
July 15, 2021
Updated review

Sizing ran very small for this dress. Unable to use it. It took a long time to clear customs in
Canada. Will not order from this company again. Sorry.

Date of experience: July 15, 2021

Hope it ships as promised
June 15, 2021
Previous review

Hope it ships as promised. Looks good.

Date of experience: June 15, 2021
California
1 review
0 helpful votes
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My new sweater has a very nice touch both inside and outside and is very warm. The fit to my body is good and allows mobility.

Date of experience: July 15, 2021
Minnesota
1 review
0 helpful votes
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Product Disappointing
August 14, 2021
Updated review

Shipping Cost Over Priced. Disappointing quality. Delivery too long.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Shipping fees are calculated based on package weight and destination. We offer free Postal Shipping for orders over US $119.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Shipping Cost Over Priced
July 15, 2021
Previous review

Shipping Cost Over Priced.

Date of experience: June 15, 2021
Washington
1 review
0 helpful votes
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Emails
August 14, 2021
Updated review

I just want you to stop emailing me. Your shirts and tops are way too big... even a small is oversized. It did not describe it for big people. I will not be ordering a top again as they never look like the photos you have either. Very disappointing.

Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Nothing extrordianry
July 15, 2021
Previous review

Nothing extrordianry

Date of experience: June 14, 2021
Ohio
1 review
0 helpful votes
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I like that I can see the measurements of each item as I view them. It helps make my decision faster.

Date of experience: July 15, 2021
New Jersey
1 review
0 helpful votes
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Returns
August 14, 2021
Updated review

I am till waiting for Just Fashion to send me the info on how to return two of the products that I bought.

Date of experience: July 15, 2021

I kept getting interrupted by other companies that...
July 15, 2021
Previous review

I kept getting interrupted by other companies that carried the same products as Just Now.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Your Website is easy to explore but delivery was made after complaining only

Date of experience: July 15, 2021

Had trouble going to different items
June 9, 2021
Previous review

Had trouble going to different items

Date of experience: June 9, 2021
South Carolina
1 review
0 helpful votes
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This is my first time shopping here. Good so far other than the sizes.

Date of experience: July 15, 2021

This is my first time shopping here
June 15, 2021
Previous review

This is my first time shopping here. Good so far

Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Sizing was of course off.
August 14, 2021
Updated review

First time ordering from you. Have no idea if you are honest or not.
Got the top. Bought largest size available, should have been 1 size too big, but just barely fit. Finding this too often from unknown brands. Actually sized for small women. Why can't you just say so?

Date of experience: July 15, 2021

First time ordering from you
June 15, 2021
Previous review

First time ordering from you. Have no idea if you are honest or not.

Date of experience: June 15, 2021
Missouri
1 review
0 helpful votes
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Product Example
July 15, 2021
Updated review

Took over 3 weeks to get it. It was very thin fabric that you could see right through! The size was fairly good. Not comfortable in it to wear to a wedding! Will be returning items...

Date of experience: July 15, 2021

Went fast and easy
June 15, 2021
Previous review

Went fast and easy. Hope I like the products as well!

Date of experience: June 15, 2021
Georgia
1 review
0 helpful votes
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Sizes
July 15, 2021
Updated review

Easy to navigate on the site, sizes are larger than expected and need to exchange, but still cute

Date of experience: July 15, 2021

Easy to navigate
June 14, 2021
Previous review

Easy to navigate

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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X-Sizes
July 15, 2021
Updated review

I am satisfied with the quality of products for the prices, however, most times size needs to be ordered "AT THE LEAST" a size up to get the fit expected.

Date of experience: July 15, 2021

System loaded quickly, however, images are all blurry...
June 15, 2021
Previous review

System loaded quickly, however, images are all blurry when magnified for viewing.

Date of experience: June 15, 2021
Florida
1 review
0 helpful votes
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Unhappy
August 14, 2021
Updated review

Clothes didn't fit, returns are near impossible, will let CC handle this

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Easy quick just pray sizes work
June 8, 2021
Previous review

Easy quick just pray sizes work

Date of experience: June 8, 2021
Georgia
1 review
0 helpful votes
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Never again
August 14, 2021
Updated review

Three dresses all the same size all fit very differently and not well at all. One was too tight another was too long by 8 inches and the third fit but not as pretty as online

The return I tried to use was not working properly

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


Quick easy fun I love the styles and wonderful colors
June 14, 2021
Previous review

Quick easy fun I love the styles and wonderful colors

Date of experience: June 14, 2021
Illinois
2 reviews
0 helpful votes
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Returns are basically impossible.
August 14, 2021
Updated review

I ordered 4 dresses with high hopes. Only 1 worked. Shipping the other 3 back cost more than the dresses themselves.

Date of experience: July 14, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, we never reject your return request. And you accepted our partial cash refund and keep the items.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I'm eager to see how sizing works
June 14, 2021
Previous review

I'm eager to see how sizing works. Fairly simple shopping experience.

Date of experience: June 14, 2021
Georgia
1 review
0 helpful votes
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Blue leaf dress
July 15, 2021
Updated review

It was easy to process. It was delivered on time. The dress is a little sheer. I will have to be careful what undergarments I wear

Date of experience: July 14, 2021

Very simple
June 14, 2021
Previous review

Very simple.

Date of experience: June 14, 2021
Canada
1 review
0 helpful votes
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Happy
July 14, 2021
Updated review

Quick and easy! So much to choose from and a large range of sizes looking forward to receiving my product

Date of experience: July 14, 2021

Quick and easy!
June 14, 2021
Previous review

Quick and easy! So much to choose from and a large range of sizes looking forward to receiving my product

Date of experience: June 14, 2021
Nevada
1 review
0 helpful votes
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Sizing
July 14, 2021
Updated review

I felt the sizing was off. I ordered several size Med that were larger than expected, but several that fit fine.

Date of experience: July 14, 2021

Basket is confusing
June 14, 2021
Previous review

Basket is confusing.

Date of experience: June 14, 2021
New Jersey
1 review
0 helpful votes
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Pretty...
July 14, 2021
Updated review

Pretty sure I wanted one shirt. I got 2 shirts. One had a red pen mark on the front. Donated that one and kept the second one. Ordered a 5x knowing sizing is quite different wherever these are made. Looks like a 2 x maybe. Anyway I won't be buying from here again. Sorry.

Date of experience: July 14, 2021

Easy to navigate
June 14, 2021
Previous review

Easy to navigate

Date of experience: June 14, 2021
Texas
1 review
0 helpful votes
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Everything is sized bigger than normal.
July 14, 2021
Updated review

Good and simple, sizes are larger than average. Cute shoes and clothing though. Would order from you again.

Date of experience: July 14, 2021

Good and simple
June 11, 2021
Previous review

Good and simple

Date of experience: June 11, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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