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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

Instant Feedback

122,391 reviews

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Pennsylvania
1 review
0 helpful votes
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The policy on returns is a real downer!
August 13, 2021
Updated review

Several of the items did not fit me and I decided to return them, then discovered they need to be sent to China! And costs may include customs. When I asked for information for a return I was given only a city name. As clever as the designs are, it is not worth it to shop here. I was a fool to pick out 5 objects.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Love the choices
June 14, 2021
Previous review

Love the choices

Date of experience: June 14, 2021
Arizona
2 reviews
0 helpful votes
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Material
July 14, 2021
Updated review

Order delivered as advertised. Size was perfect. I did not like the material the dress was made with but it will work for around the house. Price was good.

Date of experience: July 14, 2021

Good pictures
June 14, 2021
Previous review

Good pictures. Hope items are as pictured Noticed that sizes changed per item so it is important to always check the size chart. Didn't order a couple of items due to the change in sizes according to chart.

Date of experience: June 14, 2021
Maine
1 review
0 helpful votes
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There was a discount coup that I just had to click on

Date of experience: July 14, 2021

There was a discount coup that I just had to click...
June 14, 2021
Previous review

There was a discount coup that I just had to click on

Date of experience: June 14, 2021
GB
1 review
0 helpful votes
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Skirts Same as in the photos on this website: Good quality, with a double and wide band at the waist that in turn contains an elastic that does not seem to disturb. Printed as shown in the image, very cheerful and current, and fabric thick enough not to show through. Current and comfortable.

Date of experience: July 14, 2021
Texas
2 reviews
0 helpful votes
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Not the same
August 13, 2021
Updated review

These blouses are not true sizes. They are not the same as the pictures.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 14, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I love your blouses
June 14, 2021
Previous review

I love your blouses. If they don't fit what do I do?

Date of experience: June 13, 2021
Illinois
1 review
0 helpful votes
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Review for Just Now Fashion
July 14, 2021
Updated review

I just placed an order with your company... just wish you had some better discounts on shipping. Thank you...

Date of experience: July 13, 2021

I just placed an order with your company...
June 13, 2021
Previous review

I just placed an order with your company... just wish you had some better discounts on shipping. Thank you...

Date of experience: June 13, 2021
Canada
2 reviews
0 helpful votes
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Casual Dress
July 14, 2021
Updated review

Easy to order. Watch sizing before ordering. Good delivery via a Canadian source.

Date of experience: July 13, 2021

Easy to order
May 28, 2021
Previous review

Easy to order. Watch sizing before ordering.

Date of experience: May 28, 2021

Shopping is good...
April 28, 2021
Previous review

Shopping is good... sometimes find shipping charges are more than or unequal percentage to price of product.

Date of experience: April 28, 2021
Oregon
1 review
7 helpful votes
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Great Looking Designs
August 13, 2021
Updated review

Just discovered you. Love your style, designs you're offering. This is my first time shopping with you, so unsure if what I've ordered will fit, but your return/refund policy seems fair to your customers. I really like the look of what I've ordered, so hope it fits. Would love to know more about materials clothes are made of -- hope you'll consider giving that info to shoppers in future.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Just discovered you
June 9, 2021
Previous review

Just discovered you. Love your style, designs you're offering. This is my first time shopping with you, so unsure if what I've ordered will fit, but your return/refund policy seems fair to your customers. I really like the look of what I've ordered, so hope it fits. Would love to know more about materials clothes are made of -- hope you'll consider giving that info to shoppers in future.

Date of experience: June 8, 2021
Canada
1 review
0 helpful votes
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Ok
July 13, 2021
Updated review

It would have been nice to have the whole order at the same time instead of paying for shipping every time it makes the article more expensive

Date of experience: July 13, 2021

It would have been nice to have the whole order at...
June 13, 2021
Previous review

It would have been nice to have the whole order at the same time instead of paying for shipping every time it makes the article more expensive

Date of experience: June 13, 2021
Alabama
2 reviews
0 helpful votes
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Good prompt delivery
July 13, 2021
Updated review

Beautiful products. I loved the choices made available to me.

Date of experience: July 13, 2021

Will be excited to recieve my first order
June 13, 2021
Previous review

Will be excited to recieve my first order.

Date of experience: June 13, 2021
Ohio
1 review
0 helpful votes
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Frustration
August 12, 2021
Updated review

I had to keep contacting your company about my order. I sill have not received one item from that order. It takes toooooo long for delivery and no updates.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience!

We have informed the related department to check the status for you.

If you run into any issues, please do not hesitate to contact us at [email protected]


Very Good Experience
June 10, 2021
Previous review

Very Good Experience

Date of experience: June 10, 2021
Canada
1 review
0 helpful votes
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I'll let you know the rest when the order is received
August 12, 2021
Updated review

Disappointed. Beautiful patterns and colours of tops. But they are made for Asian not Western bodies. In that spirit, I ordered a size larger but actually should have ordered 3 sizes larger. They're folded up and waiting to give away to someone else. I'm very sad and don't think I will be ordering again. Sizes are not true.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ.

To improve the product quality and service, may I know which item you are not satisfied with?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


I'll let you know the rest when the order is received
June 13, 2021
Previous review

I'll let you know the rest when the order is received.:-)

Date of experience: June 13, 2021
South Dakota
3 reviews
0 helpful votes
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Happy... sort of.
July 13, 2021
Updated review

Very happy with the pirchases. However, delivery time was much to long--a full month before I had the second half of the order. I've never had to wait more than 2 weeks for an order to arrive before. Surely, you can do better than that!

Date of experience: July 13, 2021

So far?
June 13, 2021
Previous review

So far? So good!

Date of experience: June 13, 2021
Michigan
1 review
0 helpful votes
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Product sizes vary to much
August 12, 2021
Updated review

The sizes I ordered for the items i wanted were not true to size. The material for some items isn't what I expected or like. Trying to return these items has created another head ache. Bottom line, I will not use your website again. Or recommend your site to others.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


Too many choices;-)
June 13, 2021
Previous review

Too many choices;-)

Date of experience: June 13, 2021
Florida
1 review
0 helpful votes
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It seemed to be faster on the delivery this time.
July 13, 2021
Updated review

My last order seemed to take forever. Liked my product though.

Date of experience: July 13, 2021

My last order seemed to take forever
May 22, 2021
Previous review

My last order seemed to take forever. Liked my product though.

Date of experience: May 22, 2021

First time ordering from this company
April 19, 2021
Previous review

First time ordering from this company. Will withhold judgement until I receive order

Date of experience: April 19, 2021
Kansas
1 review
0 helpful votes
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Some confusion initially, but was cleared up by Chase.
July 13, 2021
Updated review

Simple and fast
It was okay after resolving the issue with the charge on my bill but not receiving the items I ordered. Has since been resolved and I received my items. Never was able to make contact w/ the company.

Date of experience: July 13, 2021

Simple and fast
June 3, 2021
Previous review

Simple and fast

Date of experience: June 3, 2021
California
1 review
0 helpful votes
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Customer Satisfaction
July 13, 2021
Updated review

Great items and displayed well. Easy ordering. Items were about the quality I expected and fit true to size which was a pleasant surprise for you never know when ordering from an unknown source. It was an overall good experience.

Date of experience: July 13, 2021

Great items and displayed well
June 13, 2021
Previous review

Great items and displayed well. Easy ordering.

Date of experience: June 13, 2021
GB
1 review
0 helpful votes
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Everything is good!
August 12, 2021

The order I made on this website arrived on time, I could see its status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect. I read the size recommendations and the perfect one would have been s / m, but for fear that the garment would fit well, I asked for m / l and this is quite loose, I still love how it looks.

Date of experience: July 13, 2021
Texas
2 reviews
0 helpful votes
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PROCESS IS WAY TOO LONG.
August 12, 2021
Updated review

NOT TOO GOOD. I CANNOT GET CUSTOMER SERVICE IN A TIMELY MANNER AND THE ITEM YOU SENT IS DESCRIBED AS COTTON AND THERE IS NO COTTON IN IT.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

As we checked, our customer service representative have replied to you in 48 hours.

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]


So Far, So Good
June 9, 2021
Previous review

So Far, So Good

Date of experience: June 9, 2021
Ohio
1 review
0 helpful votes
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Returns go to China!
August 12, 2021

I ordered 3 articles of clothing from JustFashionNow. When I received them, they didn't look like they did in the pictures. I emailed to return the items and received a response that the returns go to China which means it would cost more to return them than I had paid for them. They offered me a 15% refund instead. How incredibly disappointing. Would not recommend.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number and some photos for the received items to check?

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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