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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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Several of the items did not fit me and I decided to return them, then discovered they need to be sent to China! And costs may include customs. When I asked for information for a return I was given only a city name. As clever as the designs are, it is not worth it to shop here. I was a fool to pick out 5 objects.
Order delivered as advertised. Size was perfect. I did not like the material the dress was made with but it will work for around the house. Price was good.
Good pictures. Hope items are as pictured Noticed that sizes changed per item so it is important to always check the size chart. Didn't order a couple of items due to the change in sizes according to chart.
There was a discount coup that I just had to click on
There was a discount coup that I just had to click on
Skirts Same as in the photos on this website: Good quality, with a double and wide band at the waist that in turn contains an elastic that does not seem to disturb. Printed as shown in the image, very cheerful and current, and fabric thick enough not to show through. Current and comfortable.
These blouses are not true sizes. They are not the same as the pictures.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
I just placed an order with your company... just wish you had some better discounts on shipping. Thank you...
I just placed an order with your company... just wish you had some better discounts on shipping. Thank you...
Easy to order. Watch sizing before ordering. Good delivery via a Canadian source.
Shopping is good... sometimes find shipping charges are more than or unequal percentage to price of product.
Just discovered you. Love your style, designs you're offering. This is my first time shopping with you, so unsure if what I've ordered will fit, but your return/refund policy seems fair to your customers. I really like the look of what I've ordered, so hope it fits. Would love to know more about materials clothes are made of -- hope you'll consider giving that info to shoppers in future.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Just discovered you. Love your style, designs you're offering. This is my first time shopping with you, so unsure if what I've ordered will fit, but your return/refund policy seems fair to your customers. I really like the look of what I've ordered, so hope it fits. Would love to know more about materials clothes are made of -- hope you'll consider giving that info to shoppers in future.
It would have been nice to have the whole order at the same time instead of paying for shipping every time it makes the article more expensive
It would have been nice to have the whole order at the same time instead of paying for shipping every time it makes the article more expensive
Beautiful products. I loved the choices made available to me.
Will be excited to recieve my first order.
I had to keep contacting your company about my order. I sill have not received one item from that order. It takes toooooo long for delivery and no updates.
Sorry for the inconvenience!
We have informed the related department to check the status for you.
If you run into any issues, please do not hesitate to contact us at [email protected]
Disappointed. Beautiful patterns and colours of tops. But they are made for Asian not Western bodies. In that spirit, I ordered a size larger but actually should have ordered 3 sizes larger. They're folded up and waiting to give away to someone else. I'm very sad and don't think I will be ordering again. Sizes are not true.
Sorry that you are not satisfied with the item(s).
Size of items from different designers differ.
To improve the product quality and service, may I know which item you are not satisfied with?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
I'll let you know the rest when the order is received.:-)
Very happy with the pirchases. However, delivery time was much to long--a full month before I had the second half of the order. I've never had to wait more than 2 weeks for an order to arrive before. Surely, you can do better than that!
The sizes I ordered for the items i wanted were not true to size. The material for some items isn't what I expected or like. Trying to return these items has created another head ache. Bottom line, I will not use your website again. Or recommend your site to others.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
My last order seemed to take forever. Liked my product though.
My last order seemed to take forever. Liked my product though.
First time ordering from this company. Will withhold judgement until I receive order
Simple and fast
It was okay after resolving the issue with the charge on my bill but not receiving the items I ordered. Has since been resolved and I received my items. Never was able to make contact w/ the company.
Great items and displayed well. Easy ordering. Items were about the quality I expected and fit true to size which was a pleasant surprise for you never know when ordering from an unknown source. It was an overall good experience.
Great items and displayed well. Easy ordering.
The order I made on this website arrived on time, I could see its status at all times, and when my dress arrived I was delighted, the color, the fabric for me was perfect. I read the size recommendations and the perfect one would have been s / m, but for fear that the garment would fit well, I asked for m / l and this is quite loose, I still love how it looks.
NOT TOO GOOD. I CANNOT GET CUSTOMER SERVICE IN A TIMELY MANNER AND THE ITEM YOU SENT IS DESCRIBED AS COTTON AND THERE IS NO COTTON IN IT.
Sorry that you are not satisfied with the item(s).
As we checked, our customer service representative have replied to you in 48 hours.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at [email protected]
I ordered 3 articles of clothing from JustFashionNow. When I received them, they didn't look like they did in the pictures. I emailed to return the items and received a response that the returns go to China which means it would cost more to return them than I had paid for them. They offered me a 15% refund instead. How incredibly disappointing. Would not recommend.
Sorry that you are not satisfied with the item(s).
Could you pls send us your order number and some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Thank you for your feedback and sorry for the inconvenience.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at [email protected]