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JustFashionNow

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,773
value
477
shipping
466
returns
286
quality
6,956
This company does not typically respond to reviews

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122,391 reviews

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Washington
1 review
0 helpful votes
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Items did not look like pictures.
August 12, 2021
Updated review

Fabric was ok, well made but the print looks cheap.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 13, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us some photos for the received items to check?

We`ll keep improving our products, delivery and service.

If you run into any issues, please do not hesitate to contact us at [email protected]


Cute tops
June 10, 2021
Previous review

Cute tops. Size measurements are not consistent. A little difficult to get back to previous page after seeing detail of an item.

Date of experience: June 10, 2021
District of Columbia
1 review
0 helpful votes
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Size up 1size to get the fit you need
July 13, 2021
Updated review

Clothes were lovely, but 2 of 4 items needed to be a size larger to fit. Same with the dress that came later.

Date of experience: July 13, 2021

Can't get app to take password
July 11, 2021
Previous review

Can't get app to take password.

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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Cute tops
July 13, 2021
Updated review

When paying with PayPal shipping charges should be shown before checkout, not after.

Date of experience: July 12, 2021

When paying with PayPal shipping charges should be...
June 12, 2021
Previous review

When paying with PayPal shipping charges should be shown before checkout, not after.

Date of experience: June 11, 2021
California
1 review
0 helpful votes
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OK
July 13, 2021
Updated review

Cute clothes! Easy site to use.
Only issue is having to repeat email too many times!

Date of experience: July 12, 2021

Cute clothes!
June 12, 2021
Previous review

Cute clothes! Easy site to use.
Only issue is having to repeat email too many times!

Date of experience: June 12, 2021
Kentucky
1 review
0 helpful votes
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The clothing tht did arrive did not fit. Apparently they go by a differennt size system than americans do, My tops were too tight, I still have a top and a pair of pants that havent arrived yet and I am derttain they will not fit either but I will try them on. The jewelry was pretty and looked nice bt when I got it home it seemed cheaply made. I would like to return all of the items except fir 5 of them. The hummingbird earrings were so pretty and the daisy earrings both were good enough to keep. I am sprry however the items I am sending back are just not useable. I want to wait until the last 5 items arrive and then if they do not fit ir look cheaply nade I will send them back for a redund, TY.

Date of experience: July 12, 2021

Loved everything, COuld say more but in a hurry
June 13, 2021
Previous review

Loved everything, COuld say more but in a hurry

Date of experience: June 12, 2021
Florida
1 review
0 helpful votes
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Casual wear for the office
July 13, 2021
Updated review

Beautiful styles and colors for summer but very hot fabric so was a bit disappointed with comfort level of the shirt

Date of experience: July 12, 2021

Beautiful styles and colors for summer
June 10, 2021
Previous review

Beautiful styles and colors for summer

Date of experience: June 10, 2021
Pennsylvania
1 review
1 helpful vote
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PRODUCT WAS FINE - SHIPPING TOOK FOREVER
August 12, 2021
Updated review

Shipping cost more than the item. This should never be. In an age when I can order something and get it the next day, this took an entire month. All shippers have become liars over the last year. They give you a delivery date, which is just thrown out there, and then they "adjust delivery" as they go. My item landed in California and had to go to South Carolina. When it hit California, it was marked "out for delivery". Really? Terms are thrown out there and used interchangeably. Very unprofessional.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience, but the delivery date depends on the weather and some other irresistible factors.

We`ll keep improving our products, delivery and services.

If you run into any issues, please do not hesitate to contact us at [email protected]


Shipping cost more than the item
July 8, 2021
Previous review

Shipping cost more than the item. This should never be.

Date of experience: June 8, 2021
Michigan
1 review
0 helpful votes
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Sundress
July 13, 2021
Updated review

Waited three weeks for this delivery but was very disappointed in the quality of the material. Very cute and flattering style but the fabric is so thin you can see thru it. I am in the process of returning it.

Date of experience: July 12, 2021

Easy and hassle free
June 12, 2021
Previous review

Easy and hassle free.

Date of experience: June 12, 2021
New Jersey
1 review
0 helpful votes
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Disappointed
August 11, 2021
Updated review

Great selection! Easy shopping. My order of ten shirts was delivered in three shipments over the course of almost a month. The website inadequately describes the fabrics and sizing. A total return is in the works, for which I am expected to pay postage and customs expenses.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry for the inconvenience! But the delivery date depends on the weather and some other irresistible factors.

Hope you understand.

We`ll keep improving our products, delivery and services.

If you run into any issues, please do not hesitate to contact us at [email protected]


Great selection!
June 12, 2021
Previous review

Great selection! Easy shopping.

Date of experience: June 12, 2021
Michigan
1 review
0 helpful votes
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That's what their clothes look like when received... like they'd been ripped out of a sheet! No finished edges, simple cutouts of material with no real styling. These five shirts I ordered aren't even WalMart quality and aren't even Good Will worthy! The worst workmanship I've ever received from a mail order company. I'm very disappointed... I've wasted >$80 on shirts I'd planned to give as gifts, but I'm embarrassed to to even give these to a homeless person! The items I received are a total Chinese rip-off!

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you pls send us your order number to check for you?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at [email protected]

North Carolina
2 reviews
0 helpful votes
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Disappointed
July 12, 2021
Updated review

Ok, except for the pop up window making me nervous that I was going to miss the sale, the experience shopping was not too bad. Would I do it again? I am not sure!

Date of experience: July 12, 2021

Ok, except for the pop up window making me nervous...
June 7, 2021
Previous review

Ok, except for the pop up window making me nervous that I was going to miss the sale

Date of experience: June 6, 2021
California
1 review
0 helpful votes
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Photos look nice on the website...
July 12, 2021
Updated review

The clothes received were of poor quality, sewing had issues, some fabrics received were not as advertised. Also, I am a Small, ordered all Small, but even though the clothes were marked as Small they were all too big.

Date of experience: July 12, 2021

Great site, terrific clothes!
June 11, 2021
Previous review

Great site, terrific clothes!

Date of experience: June 10, 2021
North Carolina
3 reviews
0 helpful votes
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Refund issues
July 12, 2021
Updated review

I like all the things I ordered. I received a shirt that was to small for me. I might have accidentally ordered a small. I wanted to return the shirt to exchange for a larger size. I basically was told it us such a hassle handling returns, so I was offered 15% off a new item. Not acceptable. Will not order again.

Date of experience: July 12, 2021

To many to choose from
June 12, 2021
Previous review

To many to choose from. Will definitely be ordering again.

Date of experience: June 12, 2021
Illinois
2 reviews
0 helpful votes
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Nothing fit
July 12, 2021
Updated review

Nothing fit, cheap material and not worth the time and effort to send back. Will never order again. Y to shop will see what it is like if I have to return anything.

Date of experience: July 12, 2021

Easy to shop will see what it is like if I have to...
June 11, 2021
Previous review

Easy to shop will see what it is like if I have to return anything.

Date of experience: June 11, 2021
Canada
1 review
0 helpful votes
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Just Fashion Now order
August 11, 2021
Updated review

All items ordered arrived in a timely manner however sizing and material quality was an issue. Material did not look like what was shown in the photographs on the website.

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


So far so good lets hope it arrives
June 10, 2021
Previous review

So far so good lets hope it arrives

Date of experience: June 10, 2021
Texas
1 review
0 helpful votes
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My only issue is length of shipping. I live for vacation on 6/20/2021. The shipping in 3-7 days is cutting it short.

Date of experience: July 12, 2021

My only issue is length of shipping
June 12, 2021
Previous review

My only issue is length of shipping. I live for vacation on 6/20/2021. The shipping in 3-7 days is cutting it short.

Date of experience: June 12, 2021
California
1 review
0 helpful votes
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I bought a beautiful dress here, it was a great experience, it is as described on the website. Fast delivery and best of all, at a good price.

Date of experience: July 12, 2021
Minnesota
1 review
0 helpful votes
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Poor quality and very slow delivery.
July 12, 2021
Updated review

The dress was much cuter in the online picture than it is in reality. It said it was 100% cotton, it feels like it is synthetic. The size is much bigger than a normal medium. I am not satisfied with it. But because it took so long for it to get here I can't imagine getting my money back.

Date of experience: July 12, 2021

I like the website and the styles are cute
June 11, 2021
Previous review

I like the website and the styles are cute.
This is my first order. I hope to like the dress

Date of experience: June 11, 2021
Rhode Island
2 reviews
0 helpful votes
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What I expect from clothing from China
August 11, 2021
Updated review

The sizes were all different. Your return policy is horrible

JustFashionNow attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 12, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement.

Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.

We will do our best to address your concerns and serve your fashion needs.

If you run into any issues, please do not hesitate to contact us at [email protected]


I had problems with the website
June 7, 2021
Previous review

I had problems with the website

Date of experience: June 7, 2021
Maryland
1 review
0 helpful votes
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A little disappointed.
July 12, 2021
Updated review

These were u inquest tops and that is why I ordered them. Colors were muted and material just not what I had hoped for.

Date of experience: July 12, 2021

Anxious to receive these unique tops
June 12, 2021
Previous review

Anxious to receive these unique tops.

Date of experience: June 12, 2021

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+346
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