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The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.
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Order was received in a timely manner. Roller shade fit the window perfectly and the installation was easy. I plan to order more roller shades in the near future.
Everything was great and good quality just time for delivery was long but all in all great...
The ordering process was easy and uncomplicated. The blinds are good quality. Arrived in a timely manner. Installation instructions were easy to follow. The installation itself was no problem. The addition of these blinds have given our room a whole new look. A nice improvement.
Good product, reasonable prices. Easy installation instructions on website.
It was easy to order and the blinds are great especially for the price.
The blinds were on time, and they are perfect for what I needed.
Also very easy to use website! Always come when it says they will be here.
Very easy to order. Measurements were perfect. The only issue I had was a slight color variation, just a bit off of what I expected. Still goes very well and it could easily be my computer monitor. All the blinds I have ordered here have been perfect and really enhance the look of the windows in the rooms I have installed them in.
I have been very pleased with my previous orders and looking forward to completing the next room. The quality of my previous orders had been better than expected and ease of installation was great! Shopping is easy, quick and the website is designed well.
Fit nicely according to the measurements cut. Easy install. Bought 9 pieces, 1 defective piece was promptly replaced.
Navigating on Just Blind website is easy, but making payments for the purchases was a hassle. Don't know why it is difficult to process the paymt. It is in a loop, going round and round non stop.
Delivered earlier than on the date promised. Appears to be a good product but only time will tell.
I like it, being able to customize the items I wanted.
Simple to order, flexible with changes. Good product. Shipping could have been faster.
Easy to order however they did not have a product narrow enough for my bathroom window.
It was a great experience and exactly what I wanted and fit and look beautiful.
Will use again if ever need more blinds and will recommend
Always easy to work with and fantastic product, will purchase again
A great experience with easy shopping. I have ordered many times and will be back
Great product and experience. Blinds are as described. I would purchase again.
Frames too big for the corner windows but this was my fault for not stating so when ordering. Nonetheless these shutters are cheap plastic and supposed to mimic wood shutters. Not what we looked at online and thought they would be. Will never buy this crap again.
The bamboo shade purchased a few years back we were very happy with, so this recent shutter purchase is very disappointing.
Good quality products, fair pricing. We are repeat customers & happy with the blinds we've receive over the years.
We purchased quite a few blinds for our home several years ago, and were easily able to, through samples sent to us, match replacements. They were shipped in a timely manner and easily installed. Our overall experience was excellent.
Looking forward to new blinds. The ones we previously ordered are 6 yrs. Old & partially destroyed by a renters dog.
Arrived sooner than stated and I was very pleased with the blinds.
Easy to checkout and to find products I was looking for.
Easy to navigate. Products were as expected (Good). Delivery on time. And customer service is excellent!
Very easy to navigate and to build my order and complete it. Also, in comparison with same product (cellular blinds), Justblinds was less when "on sale".
Blinds arrived the correct sizes, with all the parts, and early delivery. Thank you
Easy as usual - ordered - they arrived - good communication and emails - everything packaged nicely!
I ordered 15 blinds (solid color and tan) for the living room. The blinds that arrived were 2 different colors/patterns and NOT what I ordered. They used a company in Mexico called Mariak Industries who somehow sent blinds that don't even appear on the JustBlinds website. They sent 6 with a design, and 5 green blinds. Not one blind was what I ordered. And they refused to admit, despite sending in photos and calling numerous times, that the order was incorrect. A nightmare company to deal with.
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at [email protected] with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!
With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.

