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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Question was should I be able to hear my hot water cylinder gently boiling.
I was given all the answers I needed to proceed. Excellent service
I had to answer questions to help me with my issue, however, I still got charged $5. Which I understand would be refundable, but was NOT REFUNDED after answering the questions from "Just Answer" to initiate the technician to call me and get my answers.
My experience was good. I was given more information than I was expecting... it was very succinct & comprehensive. If I have questions, I was definitely return and recommend to others. Thank you for your help.
Stopped making ice. After some quick trouble shooting steps our had an idea of the cause. I need to get a part and install it.
A vet was to much- we followed her answers- my kitty was a lot father along to stop the process and we are just waiting. But I was calmer and knew this was exactly what we needed. I will call again I am thankful
Dr. Basu was very helpful with information given with symptoms I'm having. Will be trying the instructions he gave me for my severe cough and congestion. However, I was told this would be a $5 charge on my card but was charged $65. Other than that, I would have given 5 stars.
My card on file was canceled and replaced with a new, different one.
David helped me change it over to the new card!
I'm old! I can remember when dirt was invented!
Before that it was just roots and rocks!
My dog fell last night and is not bearing any weight on her left hind leg. The vet gave. E peace of mind and saved me $$ from an urgent care pet vet!
It was easy to follow prompts and questions.
I was slow getting on because my phone hid the call in a category other than inbox. Be sure to check "junk, trash, announcements, promotions ". All inquiries were clear and to the point. Well managed.
My senior dog was having recurring stomach issues and seemed to be in discomfort. The vet asked lots of questions about his food, access to pants and chemicals, daily routine, etc. She assured me that it sounded like acid reflux and made easy suggestions to try until he can be seen by our regular vet,
The technician understood my problem with my versa 4 watch. He walked me through the steps was very patient. I went back through the steps. My watch works perfectly.
My Goldfish was all dull and was staying at the bottom of the tank. Did some Google search and it said septicemia could be the cause. But, we weren't sure of medication Kanaplex, so reached out of a veterinarian here. They guided us and we followed the instructions and our sweet little goldfish is now all set! So so glad
I was trying to contact Wayfair and I have no idea how it came to you but you helped me get in touch by calling Wayfair because the site wasn't working for me
Problem with a high-end monitor that started permanently displaying the display port image that should disappear after the computer fully boots up. It interfered with being able to see everything on my gaming screen. The technician was able to troubleshoot the problem very quickly.
I very satisfied in the experience. I had specific question and was given answers about my personal property. Was given link to contact same atty if I have anymore questions. Was little upset that was initially told it would be 5.00 refundable charge but there was an additional 60.00 charge to my credit card. But as far as actual service from atty I was very pleased.
I received great and easy to understand advise on a tax question. Definitely will use this platform again for future questions I may have.
Je me suis connecté avec Adam de la société Anvers et il a résolu facilement mon problème
My dog may have ingested a pill. I wanted to know the side effects and severity of the issue. Answers and options were given promptly with expertise. Vet checked back the following day to check on pet.
I was impressed with how quickly I received an answer to my inquiry. I even needed additional information a few days later and, although it was a weekend, I was answered immediately.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

