JustAnswerReviews 21,225

They were very prompt with detailed steps on what I needed to do to fix the issue. I was having with a past cellular carrier. It's very happy with my experience!

Outstanding help with financial questions I sought legal answers to. Truly helped with my frustration on getting varying answers locally

Fitting advice and honesty, especially regarding my appliance issue, in that it will likely require specialized tools to fix it and if the simple fixes don't work then it will need to go to a repair store

Chris was extremely patient and walking me through multiple diagrams as we talked about the problems. He was able to point me in a direction that I did not know existed. I have some work to do but I am hopeful that this will fix the problem and if it doesn't I am completely confident that Chris will be able to help me if I need it.

Very satisfied with the answers and evaluation of my issue as described. I was asked many questions and received important answers that confirmed previous advice. Dr. Culpepper was very helpful and compassionate with honestly and professionalism.

Very fast but very detailed in the chat process. When all the question were answered. Then was placed with a lawyer who could help me with more details of the law.

Unable to find an answer by traditional search read methods, I decided to give JustAnswer a try. Wow, what a pleasant surprise! I answered all the ChatBot prompts and was on the phone with a great technician in under a few minutes. He was friendly, patient, and knew all the particulars of my dishwasher woes. Jarid O. Was great to talk to and we had my answers in under 5 minutes! JustAnswer was well worth the initial $5 investment. Thank you!

The representatives were all kind, attentive, patient and professional. I felt like they were genuinely concerned about my issue. The lawyer assigned to me was kind and knowledgeable. I would recommend this service!

I called because my dog was having issues breathing, had stopped eating and drinking. I spoke with Dr. Jen. She was amazing. She was very knowledgeable and asked all the right questions. Unfortunately, after finally getting into our local vet that day, we didn't have the outcome we had hoped for. But Dr. Jen was absolutely amazing in answering my questions and concerns and pointing us in the right direction. I thank for so much for her expertise!

I chatted with Andy, one of the tech guys, about my scam issue. He reassured me that all was good and nothing had been touched

I was able to get help regarding my 11+ old dog who snuck a brownie. The online vet was very helpful and calmed my anxiety about poisoning. All done just after midnight!

I took photos and described the problem, and Mohammed helped so quick and efficiently, he is friendly and described everything in detail, my machine is washing with no more problems.

Trevor was very clear and helpful in giving me suggestions and an understandable analysis of my Alarm problem. I knew how to proceed with his help. I am very pleased to know how to proceed in dealing with my Septic Alarm. Highly recommend Trevor. Mike Dorsett

A few techs helped me on my problem and all were helpful but Moose went the distance with me and made damn sure I was operational. This is my first experience using this service and I'll give it 5 stars will eat here again! 😁

The technician was very professional and helpful. He provided multiple suggestions about the problem and solutions. When I indicated that we would likely need a professional to come check it out he was quick to find local companies that we could contact. Thanks very much.

Once I was connected to Charles, troubleshooting went great. Unfortunately my problem was beyond being repaired without an experienced technician on site, but Charles gave me information to forward when scheduling someone, so that won't be a wasted service call.

David was very helpful. He explained to me what I needed to and why. Very thorough. David helped me get the answer I needed and very quick response. Excellent outcome and service

My appraiser was about the decipher a signature that I was not able to transcribe, saving me loads of time. It was fast and easy. Will use Ms. Robin again.