JustAnswerReviews 21,219

Mike was great very knowledgeable and very helpful very kind
I had issues with my eyes shortly after and still slightly,
I just need to complete it, I am still having eye issues its been difficult
Thank you

For the most part, I can fix problems myself. But sometimes...
I couldn't get into my Samsung account because I lost my password. After trying for 3-4 days, I finally gave up and went to Just Answer and got my problem solved in a few Iminutes. Great Experience.

I got the answers to my questions.
I did NOT appreciate that somewhere in the fine print it must have said that I agreed to being enrolled for an auto withdrawal totaling $66 in $5.00 installments over the next however long they chose.
Good thing I used PayPal and was able to immediately 'unenroll'.
For a service that claims to OFFER legal advice, this kind of trickery is unforgiveable, unscrupulous, and reeks of desperation, while they prey on society's most vulnerable sectors - those of us who are ALREADY GETTING SCREWED AND NEED HELP.

I appreciated the quick response and personal attention to my particular needs. Although I did not use the service, at a time of crisis, JustAnswre was there to provide support.

When I tried to print a PDF file (any PDF file) it directed me to a saving environment, because, in the Print environment the command was "Print to PDF" instead of "Canon 2010 series."

The technician was able to call me at about 12:30 AM, we went through the system to reinstall the program. We were able to fix everything and get it running again.

I was worried about the effect on my puppy and reached out to see if I needed a vet to check her out. After answering some basic questions, the Vet was able to help me decide, and gave me signs to look for indicating when and if I shluld escalate to a vet appointment.

My intention was to get an idea about how much my Yamaha piano might be worth if I were to sell it. In the Chat Box, Pearl helped me locate the model number and provided guidance about describing the piano. Pearl directed my information to an appraiser, and he provided the needed information in minutes. This site work well for getting an estimate of the piano's value. Thank you very much.

Anas was excellent with working through my issue. Although he was unable to resolve my issue due to the way my TV is programmed, he suggested a work around. He was attentive nand profession al in our interaction.

I used chat and after a few comments I was directed to tech. Tech called on Sunday night and resolved issue in 2 minutes. Awesome service

Mark was pleasant to talk to and had some good suggestions on how to authenticate a uniquely historical item. I'm pleased that I can ask follow up questions if need be but was given good direction to pursue from this point.

I went online to get some help with my sewing machine. It's a Bernina 1010. The issue was that the fabric wasn't feeding through while I was sewing. It had stopped in the middle of a project. Muhammad asked me several questions and I replied to each one of them. And he determined and I agree that it needs to go to a repair shop where they can solve the issue of the feed dogs, they need adjusting and alignment which only a technician can do. He gave me the appropriate questions to ask when I call and he gave me the name of the location That was qualified to work on Bernina sewing machines. He let me know that my machine was worth getting fixed. She might be an old girl her name is Annie B. Yes, I named my sewing machine. I named her after my sister Anne, who was the previous owner of this machine it was given to me when she passed away in 2014. I love my Bernina and I want to see her continue with all my projects.
Thank you, Mohammed for all your help. It was truly appreciated. Before that I was starting to feel defeated and felt like I needed to buy a new sewing machine and this was my last ditch effort before doing that.
Never give up.

My dog started limping and over a few days seemed to get worse. My regular vet wasn't open yet and wanted to assess if my pet's issue required emergency treatment and was connected to a vet who asked several questions and provided answers for me to share with my vet. This helped me make the best decision for my dog's care without resorting to catastrophic measures.

He told me to look in my dogs mouth, at his gums, in-between his toes, for a sting, a bite or sore, and to look at his anus. We didn't know what was wrong but he was panting hard and not acting right. I felt that was a thorough exam since he couldn't see or touch him. The vet gave me emergency phone numbers and names of clinics. He said my dog was most likely in pain. I called my vet the next morning, he said it was most likely anxiety. My Opie is fine now. I appreciate the calming reassuring advice
Thank you,

My lawyer was very knowledgeable in many different topic areas and had really great answers and suggestions to all of my questions. And I had a lot of questions lol.

Rebecca was so patient with all the issues. She provided information I didn't even know I needed. She was very responsive and personable even in this mechanism of communication. Give her a bonus!

I was told $5. The second doctor $5. The first doctor was of NO help and I was charged $60.00> Please correct this large cost.

He was knowledgeable about the package and worked to get my Office Home 2024 installed with little problem.
I need to know how to stop billing of JustAnswer.