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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The Ford mechanic confirmed my problem on my truck. He came back quickly with the answer to my question so I could fix the problem the first time.
Jason gave me some good advice although I hadn't realized it would be another $39 to have him access my computer remotely. I just took what he offered for 'start up costs' and will come back at a more lucrative time. I think he felt bad that he couldn't help more. He did excellent work with what he had to work with.
A legal question needing answered as I couldnt get it out of my mind at 9pm, 10 Minutes later I had my answer and my mind put at ease. Great service offered.
They went above and beyond in trying to help me with the computer problems! Very professional, helpful, respectful help. They didn't just try to get rid of me as quickly as possible or demean me for my lack of knowledge
They hooked me up with a Ford expert on the phone who walked me through resetting the engine computer on my Ford Fusion and got it running again. Quick and easy and inexpensive compared to having to get it towed to the dealer for repair. Thanks!
I thank Dr. Pravin for making time, in his busy schedule, for me. Sure wish he lived in Winnipeg, he would definitely be my dermatologist of choice.
It's been great the help I've had from kalamykid had not been for him I wouldn't have gotten my vehicle back on the road asap. He was the when I kept asking and wasn't sure of what I needed to do and what cost saving way of getting the job done. I would refer him or this service to a friend or colleague.
Thank you and very much appreciated to Dave for his cleared explanation and customer care.
I wish him with all the best and May he be blessed, thanks.
I was getting harangue by HR because I was clocking in before the "assigned "hours and not getting paid for the actual hours worked! I contacted Just Answer about this and was able to clear up the issue with HR! So glad to be able to wield the "power over this issue with HR! Thank you for the clarity!
Had a fairly routine question that was answered quickly and exhaustively. Very happy with the service I received
Very good information, so quick and helpful, price is good, very friendly, thank you will definitely tell all my friends and use the service again.
Received a very quick and detailed response for my question which required identification and value for my antique chairs. There were a few follow up pictures requested which showed her attention to the history detail.
If you have questions, they have answers! Well worth the cost. They have people that can answer questions on most any subject. Im glad I found them.
I chose to have Dr Denny call and could not be more grateful. She calmed my fears and saved me from a very expensive vet visit with a few minutes of her time. She never rushed me or gave canned advice. And we are both doing much better thanks to her.
I called because my Kindle icon would not open. The technician knew what to do and he worked quickly to fix my problem. I could not have had better service. Thank you.
Lynnie T.
Could not get ahold of my local vet and live 1 1/2 away from a city with vet emergency. I was so thankful to talk with a vet and have some peace of mind... I didn't waste thousands of dollars on a emergency visit. Thank you Dr. Paul! Bijou is feeling great.
This was my first time posting at this site. I like the fact that the site has a customer service 24/7 phone line with a live person to speak to me. I was dubious when I has to put in my credit card number, but when I got a live rep to talk to me, I got the trust.
Excellent answers and they answer very quickly! Absolutley love this site. All of my answers were honestly answered and giving very specific details about what I needed to know. Will be using this service very often.
I wish I could use Michael Bradley for my lawyer in Texas. Michael was very considerate of my situation and very helpful. Michael has removed some of the burden I have to face with my father passing.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

