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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I had a problem with my ignition in my car for several weeks, and talked with many mechanics, watched several videos online, and spoke with some locksmiths. Everything I found was going to cost me from $50 to do it myself or up to $200 for a mechanic. The person I talked with at JustAnswer, (Mechanic01), gave me advice that fixed the problem completely in about 5 min with the use of WD40. I couldn't believe it! Thank you again sir for your service. I didn't choose to join for the ongoing service, but if I ever have a similar issue I will certainly will turn to JustAnswer.
I got hooked up with a awesome support Technican, that really helped me out on my Home Theater system, saved me a few hundred dollars, thanks JustAnswer for your support
I have had several instances lately where I needed some Real Estate legal advice and did not have time to call and get an appointment and then wait a week to see an attorney. I have been able to get on the computer, go to Just Answer.com, request an attorney named Barrister, and get the advice I needed the same day. I usually request Barrister because I have gotten excellent advice from him every time, I have called in. He has real estate investments also, so he can understand where I am coming from.
While working on an old classic ford I needed some answers to some problems I was having with the fuel system. I checked with the Just Answer mechanics to see if they had some answers. They did and I followed their instructions and found their answers to be accurate & just the help I needed.
My dog had been treated for a rash, and all of a sudden he started
Vomiting. I talked to a Veterinarian by the name of Scott Perry, and
He assured me that it was safe to wait until this AM when I took the
Dog to our local Vet. We do not have an emergency clinic closer
Than two hours, and most Vets here don't do night and weekend
Emergencies. Thank you Scott Perry.
I thought that it would take forever to get a response, but it didn't. I received the response to my question in short order and I appreciated the recommendations that I received. I would definitely recommend them.
After searching the web for an answer to my question " how to adjust drivers door on a 2003 dodge ram 1500 quad cab" and finding no help, I came across Just Answer. They hooked me up with a mechanic who saved the day. And no my truck door closes properly. Thanks Just Answer! I would use them again if needed. Thanks
I am so pleased with the time, service and promptness that my question got answered and am forever grateful. The vet was prompt, staff very knowledgible and helpful. They checked back to make sure JD was doing better
Dealt with Doris with this enquiry. She was spot on and timely. Lovely to deal with. I didnt make a million dollars but realistically she gave us good advice.
Will definitely use Doris again
The answer to my question was fast and accurate. Helped me to repair the ABS Speed Sensor Assembly. He was very helpful and was able to send me a picture of the part.
Quick response and I was able to use the information provided. It did not solve my problem but it gave me information to provide to plumber who is coming to the house.
This was a question about how much support should a person reasonably expect from their union. I was told I'd receive a reply very soon and VERY SOON it was! My question was not easily explained in a text message but I did my best and when it was suggested a phone call would help I was ready. I was very impressed by the listening skills of the lawyer I spoke with. He was patient, he helped me clarify my questions, he was then able to get right to the crux of the matter, and he provided the "real world" answer I needed.
ALL the charges were presented clearly, each step allowing me the chance to back out if I so decided. This service saved me a bundle - in time not spent trying to find a lawyer with the expertise I needed, in the consultation fee which I know isn't cheap, in the time I didn't spend waiting for an appointment.
Getting service fee refund was very important to me. In that services were not required at this time. I am so glad that such technicians are available.
I desperately needed some information on how to get out of a contract which was locking me into a dreadful situation. Your legal expert gave me all the information I needed immediately. I have no doubt that it was only because I was fully armed with this information that I was able to present my argument in a logical way and make my escape.
I might have had to pay a fee but because I am out of that contract I shall be saving a whole heap of money. I shall definitely use this service again!
I purchased a cadillac SUV two months ago through a used car dealership. I was looking for a reliable vehicle without a monthly payment. It was checked out by their mechanic 7 I was told it was in excellent condition. Within a month it had transmission problems and a leak from the engine. I found just Answer & line and spoke with a mechanic who gave me so much information about the vehicle and a frank opinion of options. After my discussion with him I felt relieved and now i have moved with his suggestion. He was awesome.
I had been looking for something fast, efficient and affordable in a couple of fields. I searched away from the Internet without success, then I found this and tried it; it works!
I need advice before I take on a project, when I'm thinking things through, when I'm working on the project and when I launch a project. But getting that advice is normally slow and expensive, Just answer.com is solving my problems!
Excellent service, but I found the Tutu app has a virus which caused my iPad to crash, so, wishing still for the game hack as it did not go through when a downloaded app.
Response was very quick. I have the information necessary to proceed with my problem. Thank you very much.
I had legal question and in mere minutes and for very minimal cost, I was connected with an attorney that helped me with my query.
I highly recommend this venue.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

