JustAnswerReviews 23,002

I am a 71 year old woman with a dead battery in a 1999 Mercedes. I was searching online to find out how to jump start it because the battery is under the back seat. I got quick, reliable, clearly spelled out information and was able to resolve the problem without too much stress. I needed REAL specific information, and Randall was great with my follow-up question when I needed more help. See some other reviews about being charged. I canceled my membership right away.

After a crazy year of selling my first home, traveling abroad for 3 months and moving to two different states I knew my taxes would be difficult to do myself. I didn't want to spend the money for a C. P. A. To do them so I used the trial offer for JustAnswer. My questions were all answered by tax professionals quickly and accurately. There is an option to call them but it's for $52 more. I just used their online chat. Thanks to the great C. P. A. S there I was able to do my taxes at home for free while only paying a small trial fee for one week here. I would highly recommend.

I have used this service before and I have found it an excellent source for legal information. Even when I have had follow up questions, the attorneys have been there to help me. I have referred this service to friends. People like myself cannot afford to have an attorney on retainer, but have legal issues that arise, so this is a service that I can afford to obtain immediate legal questions addressed. Thank you so much for helping ordinary people!

I was kind of skeptical at first, but for a low price just to ask questions what more have I got to lose. I am so happy I gave it a try, the vet was so patience with me, she is prompt, efficient, and knowledgeable. When I say the vet is patience and professional, it's because I couldn't give her more information that she ask for about my cat. I went back & forth for couple of days getting everything together and finally she was able to review my cat last medical reports and gave me a lengthy detail advice and where to seek additional help for my cat condition. I have learned alot just from asking questions, a small price to pay and now I can walk into the vet know exactly what I am looking for. The vet and other team member actually follow-up days after to ask how is my cat doing? I don't know where else you can get such caring people. This is the best online vets ever.

My husband and I have tackled some minor appliance repair jobs in the past by looking up a "how to" video online. I couldn't find one for the specific problem our fridge was having & was starting to wonder if we were just going to have to bite the bullet & pay an expensive repair bill. I was thrilled to find the Just Ask site. I was very surprised & impressed that we had a technician call us right away. He assessed the problem immediately & explained that 3 things could cause the problem, but from our description of what issues were happening he told us it was most likely a faily simple solution. We bought the small part we needed for a little over $20 - swapped it out with the old one & the fridge is up and running again. The technician who helped us was very easy to understand and gave clear & concise directions. When I went to the parts store - they didn't know exactly what I needed. Luckily I had taken a photo of the part the technician told us we needed. He was available for me to send another photo of the replacement part to make sure I was getting the right part. What a fantastic resource! I will be recommending it to any of my family or friends who come with any similar need!