JustAnswerReviews 22,783

Ion I have reached the ripe old age of 85 and find myself with my grandmothers Haviland china collection. It is so beautiful and I have enjoyed displaying it for many years... However, I am
Now wondering what to do with it before I die so that someone else might have the pleasure which leads me to Just Answer. The experts there have given me their knowledge and advise for me to make an informed decision. They are worth the
Small monetary price they are asking. Thank you JA!

I was recently returning from interstate after a holiday in my Motorhome to Cairns, and after many, many days of travelling in extreme heat, my fridge started to do strange things (lights flashing continually and not saying cold) and as it was over the weekend and no large town nearby, I resorted to the Dometic site on the Internet for a solution.
It was late at night when I made the first approach, and after several 'conversations with a 'robot' who got it all wrong, I was informed I would be 'put through' to a technician. Nothing was forthcoming by midnight, so I went to bed. Next morning, without checking my emails I headed straight home, and due to a Computer Internet 'glitch', it was several days before I could check my emails.
Randall had responded several times with advice and suggestions, but by the time I received the information the problem had resolved itself, and the fridge appeared to be working OK.
I responded to Randall's emails, and thanked him for his attention to my problem, and he responded that should I have further trouble, to contact the Answer site and it would be dealt with under this initial charge.
I also appreciated his friendly remark in the final email, that gave the whole issue a personal touch. Thankyou Randall for great service, Molly

Robert responded immediately! We were the road and stuck in our RV with no mobile service providers willing to help on a Sunday night; he was efficient, concise, clear, and provided docs to reference his instructions; we fixed our situation with a work around on jacks for our 41' foot RV/class A coach-- i never knew i could do this in text messaging, but we did, and it was worth it!; Robert was on hand for the 90 minutes, standing by to instruct me and provide steps on what to do blow by blow, step by step; we resolved our issues and were able to get back in operation after careful and excellent support provided by Robert; he knew his stuff, and provided images likity split with reference docs to illustrate when we got stuck; we had no other choice as there were no service providers in town; we also did the whole transaction via text! LOL haaaa imagine that! Will use this service again. It costs more, when you switch from live chat format(text; type) to a phone call; i did not mind and Robert couldn't chat live--worked fine! I would use the service again! Brilliant service!

My husband is currently going through an issue at his employer where they are trying to force him to resign. I received a response very quickly with a very helpful answer to my question with details about options to proceed and a recommendation for what to do. I felt it was worth the $33 dollars. The information included step by step what to do, options to proceed, and links to helpful information online. In addition, legal information was provided on what laws impacted what was going on. Really like the service and would use it again.