JustAnswerReviews 23,005

My husband and I have tackled some minor appliance repair jobs in the past by looking up a "how to" video online. I couldn't find one for the specific problem our fridge was having & was starting to wonder if we were just going to have to bite the bullet & pay an expensive repair bill. I was thrilled to find the Just Ask site. I was very surprised & impressed that we had a technician call us right away. He assessed the problem immediately & explained that 3 things could cause the problem, but from our description of what issues were happening he told us it was most likely a faily simple solution. We bought the small part we needed for a little over $20 - swapped it out with the old one & the fridge is up and running again. The technician who helped us was very easy to understand and gave clear & concise directions. When I went to the parts store - they didn't know exactly what I needed. Luckily I had taken a photo of the part the technician told us we needed. He was available for me to send another photo of the replacement part to make sure I was getting the right part. What a fantastic resource! I will be recommending it to any of my family or friends who come with any similar need!

My little Coton ate a cooked veal bone that I was ignorant enough to have given him. Dr. Altman's suggestions were non-hysterical: give him some bread to cushion possible bone fragments, take him for a walk, repeat, feed him rice and chicken to bulk up stool, be on the lookout for blood or voimiting. I say this is sensible because I saw the response of another vet to an almost identical complaint; he was sure that surgery would probably be necessary. It's about 24 hours later; I've done what Dr. Altman recommended, and my dog seems fine.

I had multiple questions about getting a subtenant out of my home in California. The attorney broke the paragraphs of multiple inquiries down into single questions and answered every one of them separately. He wrote his replies in a way that made them easy for a lay person to understand, intentionally leaving out the legal speak. I knew exactly what to do after receiving his expert advice. The best part was that there was no wait time. I received all of my answers within 10 minutes of submitting the questions. I had to cancel before the end of the free trial because I'm currently unemployed. But you can be sure that I will subscribe to this service once I have a steady income. Excellent service, excellent advice!

I accidentally over medicated my little Papillon with her high blood pressure med. It was late at night and I called the veterinary er as she is already a patient there. They suggested calling the Poison Control. There is a $50+ fee for this call. I, instead contacted JustAnswer, for a much reduced fee, and was able to get help from Dr. Nicole. Her advise was right on target and my little girl is just fine. I pray I don't have to make another call like this, but if I do, I wouldn't hesitate in the slightest.

The car was packed for a cross country drive and our Basset, whose nickname is Lucy Leave It; started gagging. Out came the crewed eraser end of the pencil as she spit up but we knew she had swallowed the rest of the pencil. Would this be another night in the animal hospital or would we pack her into the car and keep our fingers crossed. We had a great frank discussion about our options, the risks, and strategies to minimize them.

Sadly, the traditionally trained veterinarians I have contacted do not have nutritional and homeopathic expertise which I feel in my heart to be the best paths to follow to eliminate the severe itching of my newly adopted rescue golden retriever. Pharmacueuticals have been the only recommendations given me but have proved to worsen her condition because of adverse reactions to those medicines. I was guided (searching online) to JustAnswer and received the most concise, knowledgeable recommendations! I am so very grateful to Dr. Scott!

My son recently had an irregular ECG and Ultrasound of his heart. I was very anxious and wanted more information than our Dr would give me while we wait on an MRI. Dr Mo was very helpful and answered my questions in detail - He reviewed the ECG results with me and gave me information to be prepared for our next cardiologist appointment. It is awesome to be able to get information in this manner. Truly thankful and will use them again as needed.

Was skeptical as they say that for $5. You can have an issue addressed. But then the next step they want $39.00, then down to $31.00. Still felt I was being scammed. Finally down to $19. So I bit. Uran the tech guy was able to go on remotely and fix what turned out to be a complicated deep in the computer issue. It took quite awhile but I was grateful to get my program up and running. I could see it was a problem and when he thought it was easily fixed I communicated that I had gotten that far with it then it failed. So he saw this through as it did fail after he first got it going. Finally pulled it together. Worth the money.