JustAnswerReviews 23,002

I was skeptical going in. I had serious doubts that for $15 I would actually get a complete and comprehensive answer to my question. I figured at best I'd get an answer that gave me a general idea of whether or not my opinion about my situation was basically right or
Basically wrong but if I really needed an answer I could be completely certain about that I would probably have to bite the bullet and go find a real live attorney that would actually spend time with me to give me clarification on aspects of their original answer that I might not have completely understood.

I couldn't have been more wrong.
The attorney who responded to my question could not have been kinder, more patient, more thorough, or better educated.
Because I'm not an attorney there were things about her original answer that I still wasn't clear about. At the risk of her thinking I must be a complete moron I wrote back and nervously waited for the response where I would be made to feel like an idiot who was wasting her valuable
Time and what world did I live in that I figured for $15 I was entitled to "clarification" of an answer that would only be confusing to an idiot.

Wrong again.
She responded with a detailed, comprehensive clarification of what I was unclear about, complete with a step by step scenario of how my situation would unfold given the legally correct answer.

I asked if she could explain a couple minor things about her scenario which she did without hesitation. When we were done not only was I completely satisfied, I actually felt educated about my situation.

This was arguably the best $15 I've ever spent.

I highly recommend that others take advantage of this awesome site.

I am a small medical practice with only 12 employees. One person just had two major back surgeries and went out on disability for an unknown period of time. I wasn't sure how long I had to keep her job open, and my HR department gave me a spurious answer, saying as long as her doctor certified that she was not able to work I had to keep her job open. A Just Answer employment lawyer told me that as long as I had fewer than 50 or 15 employees I am not obligated to hold her position at all. I will hold it open for awhile just to be helpful, but it is nice to know what my true legal obligations are.

I was in the process of installing factory fog lights on a 97 Grand Cherokee, and had a wiring identification question. The answer I received, within 1 hour, perfectly matched what I had on my specific vehicle and allowed me to quickly and successfully complete the installation. Also, the answer I received was well written and in a way as to indicate that the mechanic cared about the question at hand. I will use this service again in the future.

My 9 year-old cat suddenly started scratching & pulling his fur out of his legs & stomach. He is an indoor cat & wears a new flea collar. I researched & tried everything I could to get him to stop the destructive cycle. Then I found Joan, the cat vet on JustAnswer. She had an immediate concern & guided me in the correct path for getting Brody out of his misery with what was diagnosed as Feline Alopecia. I have had follow-up contacts along the way & afterwards from Joan on what has immediately become my calm, happy, itch-free cat again.

Having difficulty getting my Epson printer to print from my Mac. I called Just Answer and got a person named Ben He patiently and competently guided me(at my own pace) through all the necessary steps to solve the problem. Finally after almost an hour online (my fault --not his) success was achieved. Ben also was kind enough to leave me with a detailed set of instructions I could follow if the situation should arise again. He instantly became almost a friend helping me out, rather than a mentor. He also followed up with me unbidden with an Email the next day.

I was having pool problems and came across JustAnswer. I signed up with the introductory price and received a good response. I didn't keep my account open because I don't think I will need it, but at least I know it is there if I do. I did receive and answer to my question... even though it wasn't what I wanted to hear... and it made me feel better hearing it from a professional. (I admire any company that has an inexpensive way to try them).