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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I used the same lawyer over and over to ask questions and get answers and she went over and beyond her means to help me. I will be calling her next week for some more questions to matters I know nothing about...
Very knowledgeable on residential tenancy matters and the matter was resolved re paying rent before a lease is signed
We had computer malfunction in our RV. Checked it out at a truck workshop and no malfunction could be found as Randal advised on just answer
I asked a question about investment advisors. The first so called "expert" was totally useless. I rated her low. I was offered another "expert" for free since, I guess, I am a new potential customer. The second guy was GREAT. A TOTAL turnaround from the useless first person. So give it a try. And don't be afraid to say someone stinks.
Lane spent all the time which was needed to listen to my questions and advise me accordingly. I would not hesitate to use this service again or recommend it to a friend, well worth the cost.
I couldn't be happier with the service I got from JustLaw. It was thorough and timely and RIGHT ON! I now have the knowledge on how to proceed with a legal matter; I will sleep much easier tonight :) Thank you, JustAnswer!
The agent listens to your issue, asks questions and responds to your concerns. No pressure and they give you time to do follow up questions.
Asked a question on if a land lord could change the locks on the doors and keep you from getting your property out without a legal notice. They lawyer came back to me less than 30 min's with a answer and with other options that i could go and find a lawyer close by.
I had a rep on chat for 45 min to help me with my new TV sound is muffled. We went through for me to try to fix and it still is muffled. He told me to take back to store for free replacement because speakers are bad. Thank you to Shahid (Repairman)
I asked a question concerning law involving verbal contracts and got a response in less then 10 minutes! This helped me decide on placing a law suit concerning this matter.
I asked Just Answer for assistance to add a brake controller to my RAM 1500. The Dodge Mechanic updated my vehicle vin file and gave me instructions on what my dealer needed to do to up grade my computer. My dealer was able to perform the update and did not charge me as all the program was already done. Thank You Just Answer
I needed some answers as to the KD diet for cats with kidney disease, and he provided it concisely and clearly. I now know not to give my cats CD when she has to have KD only. This is a big help when looking for foods that cats having kidney disease can eat. Ellen Lohmeyer
I was happy with the information I received. It was quick and useful. The tech seems to know his business and was able to give me info I'm having trouble getting locally. I will recommend this website to others needing info.
He asked the right questions and suggestions to resolve my issue. And very patient and courteous to me Did get it resolve by calling Stopzilla. Thanks so much!
Outstanding service. Within 24 hours I had what I believe to be a reasonable valuation of my amplifier.
I had parking light issues, thought I had "dud" globes
Bought new ones, inserted them
Not working, no power at connection
No fuse listed in Benz paperwork, other than Electronic?
Used this service, got an answer referring to SAM unit
Also little trick of closing car kicking it and then later unlocking it, to reset power to the lights
In the meantime I had done this by moving car and locking it, and suddenly noticed the light warning was gone from the instrument cluster...
IT ALL NOW MAKES SOME SENSE TO ME
THE SERVICE COVERED OTHER ISSUES IN SOME WAY RELATED TO ELECTRICAL GREMLINS THAT A FAMILY MEMBER WAS SUFFERING ON HIS BENZ
KNOWLEDGE
GREAT SERVICE
ROY
I had a nagging, small computer issue, the kind I think I should be able to solve for myself, but can't.
Within a half an hour, the Just Answer guy swooped in, saw exactly what the problem was, and presto change-o, gave the correct answer the first time. Impressive.
My old car was bad! Ran rough! Matt told me everything I needed to fix it. Now I take his recommendations to my mechanic. Problem will be solved.
They called me and put a pro on the line who solved my connecting issue. Asked the right questions to solve the problem and very quickly.
I was looking for estimates on some articles I own. And the experts at JustAnswer were very prompt and totally capable of providing just that. This is a wonderful site, and I wish them well!
Thank you.
However, since this is a service, I can't upload a photograph of a purchased item.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

