JustAnswerReviews 22,895

I signed up for the membership trial to see how it worked. I had a specific question about gastrointestinal problems I was experiencing. I saw great reviews so I thought let's see, maybe this could be helpful in between doctor appointments as covid-19 has been making my regular visiting a bit difficult. Well I was matched with a "specialist" who basically didn't offer me any Insight, but said to go see a doctor. Well that wouldn't have been so bad if I wasn't charged $46.00 for it. I cancelled my membership and I even have an email to prove it. I called in and the rep just argued with me about cancellation. I even offered to send it to their team so that they could see but all the rep would do is cancel my membership for future charges. I called back in, and the second rep did the exact same thing.To make matters worst, if they pulled money from the only card I happened to have on me while working as an essential worker out of state and it overdrew that account and left me stranded with no way to fuel up my vehicle.

I asked a question and was told to pay $5 refundable if not satisfied. I realised very soon that it was a scam and I told them so online. NOW iI have just discovered that they have been deducting $66 membership fee every month! I never agreed to anything, never signed anything and never got an answer to my question. I have asked my bank to retrieve my money and I want to do the same to them that they have done to me and many more people! Grrrrrrrrrrrrrrrr

I had a complicated set up and I was very much helped. I have an iMac and could not find on my own the correct setup. THANKS!

Mr. Willie Albert Scroggins of Tuskegee, Alabama and Facebook fame, was asked by a friend to locate a company that would authenticate and find a buyer for an original copy of the Declaration of Independence. After many months and many different company reviews, I selected JustAnswer, their credentials and associations with all of the credible national auction houses, JustAnswer and its associates became the over-whelming decision-maker for me to enlist JustAnswer for this very important transaction.

During this pandemic when things are a lot less convenient, my parakeet began displaying signs of distress after caring for her three hatchlings for the last three weeks or so. And since she is not hand tamed, it would have been extremely difficult and stressful for her to try and remove her from the cage, so I tried "justanswer.com". The response was prompt, and the answer was on point and left me with peace of mind. My parakeet is just fine. I am happy that I received an answer from a knowledgeable avian vet quickly and avoided stressing my parakeet out unnecessarily. I would recommend this website for sure.

When I first sent my question, I thought I would get an answer the next day. But, I was very thank full, that I got a response wright away. Not only did I get a response to my question, but the person that responded had literally paid close attention to details of my message. I say real people because, she really reiterated my message and made me feel like I was not just a question. I'm a real person also, by acknowledging my feelings on the situation. Unlike any other messaging app. I received a call, from a live person. She followed up with me that same day and rest assured me that if I had any other questions or documents I wanted to submit. That they were there for me. Thank you

Our 12 year old dog, Molly, developed wheezing after a walk along the river and we're about 1000 miles from home, so we asked JustAnswer for a vet. Within moments we were involved in a phone conversation with a lovely man who asked many questions, listened carefully to my responses and listened to Molly's breathing while I put the phone to her chest. He recommended Benadryl and that we take her to a local vet if the problem didn't subside within 24 hours. I'm glad to report the Benadryl has worked and Molly is feeling fine again.

My only suggestion for improving the site would be that they ask if you would like a membership before automatically enrolling you. I have used the service twice in four years and am happy to pay for the services used, as they are used, but don't want to pay a monthly charge to be a "member".