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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I got the information I needed to get the job don on my riding mower, was satisfied with the answer I received
It's very difficult during this quarantine time to get through to anyone in any business or even the courthouse to ask a question as I prepare to file divorce papers. Just Answer has been amazing. Quick turn around and clear, precise answers that pertain to the laws in my state. Thank you!
I am writing a novel and needed legal advice in a situation in which one of the characters badly injured his wife while is was very drunk and caused her to miscarry their unborn child. The story is set in 1900 in Arizona Territory. Instead of dismissing my request, this gentleman (sorry I do not remember his name) took up the challenge and did some research to come up with information for how the husband might have been charged and sentenced. He also said he enjoyed my question and thanked me for it. I am very appreciative of his willingness to go "outside the box" for me. All of this cost me only $5.00 and I was not pressured to pay more. I hope he sees this response.
I received answers to my questions very quickly and the information was helpful in determining the value of objects
I was insuring in preparation for a long distance move.
I contacted your online service while waiting to be able to get to a vet. I honestly think that my 7 week puppy was dying right before my eyes. However, your vet tech Joan told me what things to be doing for the puppy until she could get into the vet. It was amazing! My puppy began to actually wake up and start to become responsive. By the time I got her to the vet they told me she was stable and began running tests. If it had not been for Joan I do not think that my puppy would have been able to survive until she was seen by a vet. Thank you Joan!
Just answer is really great because alot of times i need to just clarify something with a mechanic, I really appreciate being able to do so, and if it gets a little more involved I can throw them some cash for the help. Its a great way to bring expertise and demand for it together in an efficient way so everybody wins.
I was under a lot of stress at the time i contacted just answer for help. It took a while to get set up, but when i got connected to a tech, he chatted with me and listened to my problem, and got me on the right track with my mechanical problem, took a tremendous amount of stress off of me, i am up and and running again thanks to just answer and the tech i chatted with.
Just answer has been fantastic. They provide great solution oriented service at a very low cost. I am happy that I decided to use them.
Shawn
I wanted a quick answer to my question of how much my 3 bisque figurines are worth. Within 2 hours an antiques expert had replied with a description & value. I would use this service again.
I was looking for help assigning a value to several items. The appraiser I worked with gave me helpful information almost immediately. Awesome experience.
Dealt with in a professional manner. Great service. Will be upgrading the company's software.
Stay safe.
My 12 year old pit bull got in a fight with a possum, killed and then ate part of it. Her face was scratched and bleeding and she started trembling. The vet on call was great. She gathered information, determined that the trembling was probably a result of an adrenaline rush, so was not concerned. She made suggestions as to how to treat the scratches on her face. The consultation gave me peace of mind and saved me $250, which is the fee for the after-hours animal hospital in my area. Great service!
I have a 3 year old cat named Switch who is extremely healthy. He's an indoor cat only. Yesterday morning I noticed that he was having trouble jumping. It was like he had no strength in his back legs. & when he tried to walk he had no control over his back legs. He could stand but wobbled when he walked. Then I noticed that he could not control his bladder & then his bowels. Man I was scared! I called the vet here & asked to take him in as an emergency. They took him in & I had to leave him for the day. I called a couple of times but they still had no answer as to what it was. I was in shock & frantic. So I go to Google & find Ask A Vet. I put in what had happened & it wasn't long before Shellee Roe, a vet, texted me. She asked me a couple of questions, & within 15 to twenty minutes she was able to give me a diagnosis that was pretty much the same that the local vet eventually gave Switch. She was also spot on with what medicines he would need. I was sooo relieved within 20 minutes of texting with her. She also checked back with me today about how he was doing. I really appreciate Ask A Vet & Shellee Roe! Thanks again!
On my home computer, my Comcast email had a new folder appear in mid April and it was accumulating email that was supposed to be in the In Box. Some Emails received in my OUTLOOK just disappeared, right before my eyes, they just faded away. Can I talk to someone at Comcast? NO. I came across Just Answer. Worked with Sandy. She was a whiz. She fixed the issue at Comcast and did a complete check to make sure email was working at Comcast and in Outlook. The price was right and the service was great.
I can't believe how quick I received responses on my questions, in all types of legal matters both with estate law and personal injury matters. The information I received is useful and It's well worth the cost because you just never know when you will need legal advice. I recommend this site and app to all who need reference from a customer.
My dog had some itching and gum discoloration issues that didn't seem life-threatening, but I wanted to make sure it wasn't cancer related..and the vet I spoke with gave me answers I wouldn't be able to find on google by showing him photos and videos of my dog. I'll keep an eye out for changes and take him to an in-person vet if the negative changes he described happened, but he also let me know of medicines I can get for my dog that will help with his main issue of itching, and he let me know why the itching was probably occurring too which was useful and reassuring. It was super cheap and I'll be using this service again if something else happens I need a quick answer for that's not life-threatening. Thank you!
Once in a while one needs quick answers to a simple but legal question and you really don't want to take the time and money to take up a lawyer's time in his office. Yes, I do recommend this service in times like that.
I received a call telling me that the person was a representative of Amazon and that I was going to be charged $77.99 on my account since it had been hacked. They wanted me to open my computer and just follow the instructions on the screen - DO NOT CALL AMAZON - just go through the instructions. The person spoke with a Middle East accent and asked me if I had relatives in Nigeria. I hung up and called Amazon and got Michael T as my expert and he was great, told me it was a scam and really went above and beyond what he needed to.
Called and spoke to the veterinarian about my options and he gave me excellent advice. After finding the bone, I am sure we saved our dog from a serious surgery.
The gentleman helping me was amazing. Showed exactly how to figure out the problems, was extremely timely and was able to answer any questions I had. This was the fourth site I attempted to get help. This was BY FAR the most efficent!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

