JustAnswerReviews 22,614

Greg asked a few questions, zeroed in on the problem and offered specific solutions, which worked. Didn't try to sell me anything. I appreciate that.

I had a very good experience with Just Answer. They attempted to assist me with my coffee pot. They had a technician contact me by phone in a timely. Although the issue was beyond his control, he gave me the number to contact the warranty department. He also sent his resin writing.

My tech was very experienced and was patient with me, considering I am not too technically inclined. He was kind, understanding and didn't mind explaining what he was doing and how it worked. I am now in my Yahoo Mail and am very happy!

Dr Paul was extremely helpful about my cat's continued vomiting. I felt better getting her opinion at 11pm when I wasn't sure what to do.

I was having a hard time finding mobile vets for Sundays. Thankfully this is available because I was absolutely panicking! I feel so much better.

I emailed Just Answer and within minutes had a return Text from my Vet.
She answered all of my questions and put my heart at rest!

Did not get right person to start with. I had toyota problem. Would not let me select Toyota. Guy that helped the first time may not have been toyota person, certainly not real famiar with toyota Sienna transmission issues. Maybe trans issue in general. Second person was for person. Next time I need to refuse the wrong people. So i paid three times to get right person. Last guy a gem. Could not tip first guy becasue they closed it or whatever. I could go on and on. Typical web site, Easy for the people that wroteit but not the occasional user. Log in hard or impossible on some web pages you click on.

Needed help with a return/exchange Christmas present. The problem was solved with very detailed suggestions. Worked like a charm. Thanks so much.

My man did a fabulous job. Very smooth very clear, accurate and informative. Airnan?!?! Please forgive me if I mispelled your name was very helpful. We were thru the process in less than 5 min. Thanks again!

The chatbot I was forced to interact with before. I actually spoke with a technician did not waste my time with endless questions. The technician called me immediately and was very knowledgeable and helpful. His name is Dakota Wright.

It's a technical support group and that was not my problem. I have no idea why I got charged five dollars and got sent to this technical support group. But Michael was a great guy good professional gentleman we laughed and we joked, but it was not the person I needed to speak. In reality, there was nothing really much you could do for me..

My elder dog accidentally ate two CBD chews, and I panicked. Your service was immediate, answered all my questions, and guided me to the best proper advice.

Thanks a million for the incredible service! I chatted with Dr.Black, J. D., D. V. M. And he was incredible! I feel confident that we got the answers we needed to help our little newly rescued mini Australian Shepherd with her vomiting, likely a reaction to a pain medication.

Was permanently banned from Telegram abt October 2025 for I do not know what for. As an ex South African Police Service member who is now on pension, I know that a person is not allowed to use spam etc on any social media site. What I did find out yesterday from an ex police colleague is that Telegram is the top messaging platform used by cyber criminals. So great. They permanently ban me but don't put any security in place against cyber criminals.

I've always had good experiences with whatever Mechanic I've dealt with. I do mobile truck and tractor repairs which is usually in the field and I don't always get back to the Mechanic. Let me put it this way I appreciate all the expert advice and
I recommend Just Answer to all my friends and acquaintances.

I was told my return was out of the range for return. So I trashed the Banana Drops. I was charged for this rather than CS just telling this. Just another way to charge the customers. I would not do this again, although the representative was very kind and answered the questions I asked.

Impressed with the knowledge, professionalism, politeness, and caring help I received. The agent took control of my computer, which relieved me of the stress of navigating the computer's trouble. The session was actually a joy and accomplished more than I originally needed help with.

I have an older, hybrid Ford. They 12V battery runs down every time I turn the motor off without manually turning off the heater. The car usually starts right up when I jump the battery and I am extremely careful to always turnoff the heater. Unfortunately, another driver forgot to do this and, this time the 12V worked but the car would not start. An indicator light points to the high voltage charge system. This has happened once before, 6 years ago, and the local Ford dealer replaced a part in the heater and insisted that there was nothing else wrong with the car, even though I still had to turn the heater off manually. I talked to your mechanic for only a few minutes before he suggested the possible problem and found me a highly rated company that was equipped to address my problem.

I have been in contact with the recommended company but, since my problem happened on Jan 1st, I am waiting for Monday to have the car serviced. I am excited about working with the recommended company and am very pleased with the knowledge and patience of the mechanic I talked to on JustAnswer.

Unfortunately my ten year old dishwasher will need a part that's only available as rebuilt and trouble shooting by a tech as it is a motherboard. I suspected so, but needed confirmation.

Answered my questions so that I could understand and also provided site where more info could be had Did not have to wait long