JustAnswerReviews 22,783

They will say they can help for only $2 but it also requires an $86 membership that they DO NOT tell you about. Once connected with an "expect", he was unable to provide me with the advise that I was promised during sign up.

It's disappointing that you were not clear enough with the service and the payment, by just asking a question with your chat service you connected me with a "doctor" who basically asked if I want to have a call and the amount showed there, by rejecting the call because I didn't want to pay for something I already know, I was still got charged with an answer I could find online. Not only charged, but subscribed with conitual payment without my concent, I thought it was a joke.

PLEASE DON'T GIVE THEM $$ ABSOLUTE SCAM! I WAS SO SICK WHEN I SIGNED UP I WASN'T THINKING PROPERLY. As soon as you ask a question you get a message stating you will be charged a $2.00AU refundable join fee and as soon as you enter your payment details they charge you the $2 join fee plus $66 membership fee. I cancelled my membership immediately and they have refused to refund the $66. They tell you it was on the page before you enter your payment details, NOT TRUE! I COULD NOT EVEN REPLY TO THE SMS THEY SENT ME!

I was charged $51 just after entering in to the page. I was informed that only$5/- will be charged. I realized about the uunauthorised payment only when I checked on my paypal account. This site is deceitfully ripping off customers. Be cautious and think twice before entering your card details.

They are fraudulent. I agreed to the refundable $5 fee and they tried to charge $46. Now I have to get a new debit card. Thanks for a new headache scammers.

Advertised as $5 dollars to ask a question. They end up charging you $65 for a membership you never agree to. Then say "sorry you didn't notice you were joining for $65" Even though their front freaking page says FIVE DOLLARS in large print and nothing about $65 dollars anywhere else. I asked 1 question with no follow up questions via text. Unacceptable. Greedy $#*!ing people. This is why no one likes lawyers!

The lawyer was a bot. Didn't answer questions intuitively. Long pauses. Answered " Yes" to a clarifying statement that was not a question. Got charged $51 for nothing. Stay away! No Refunds

I never joined this web site. Yet. They took my money not once, but twice even after conclusive complaint that the money was taken fraudulently. I will be notifying the fraud dept. through the FTC.gov. Trying to get a HUMAN is IMPOSSIBLE!

I signed up after it said it costs only 5 euros. And they signed me up to a membership without my consent which i didn't notice and paid now my second month of 49 euros. Luckily i noticed and cancelled - disgusting business model...

I needed a vet to answer a question about my sick cat. They claim 24/7 help and answers within minutes. The chat initially tells you there's a refundable fee to join, mine was $5. I figured it was a trial. I consented to the $5 and posted my question. I waited 3 hours and never got connected to a vet, so I canceled at that time. I got confirmation of the cancellation (for future charges) and then after 12 + hours and canceling, I finally get a lame response saying to ask my vet, a typical auto response that I saw on other replies. My vet was not open at 8pm when I needed help and all I wanted to know was if there was an OTC medicine that would be safe to give my cat for pain. I ended up finding my answer on Google that night and got pain meds from my vet that morning when they opened. As for the time before they opened, I was able to give him a small amount of baby aspirin. So much for the advertised 24/7 help.

I signed up last night after my dog licked a toad and was paralyzed. I was looking for an emergency vet since I was new to the area. This was the first site I saw that had 24 hour care. I thought it was a location to take him. I was told it was $4 95 to sign up to talk to a vet. I signed up and realized it wasn't. SO I canceled, without talking to anyone. I was charged $34 95 anyway. I asked for my money back since I didn't use the service and they adamantly denied it. I feel co.pletely taken advantage of when I was desperate for help. Cheap people with cheap morals work for the customer service. I dealt with a person named Jeff. It was awful! HIGHLY DO NOT RECOMMEND!

They advertise that they can get answers to common questions from experts, and that it costs a $5 and then they enroll you in a $39 automatic membership without warning. When I tried to ask questions the customer service bot blocks the contact so you can't continue the message. That's not customer service and that happened with the first bit and the supervisor not. Called their 1-800 number and it loops you through the same statements never letting you actually talk to someone. This is the trick, you have people in desperate need and they take advantage of that by intentionally misleading you. If they were a legitimate company they wouldn't need to utilize such misleading and schemes. What a scam!

Not impressed. Lured into paying £5 for trial membership then spotted a £38 DD had been set up without my being aware. Never received any answer so £5 for nothing

Don't do this website. It doesn't charge you $1. That's what it says it does. It's more! It's a scam to reel you in. You'll find those answers on your credit card afterward, and you can get better expertise elsewhere.

I talked the legal service on Just Answers and was talking to a bot the whole time. DO NOT WASTE YOUR MONEY on this service. Every question I asked was an answer that you can get from the internet with better information. I even asked if the Lawyer was a bot and the bot stated it was in fact a bot. Total rip off just work with your local tenant counsel.

I intially paid the 5 and 39 dollars which I am fine with. I paid for a service but I had 7 days to cancel so I wouldn't be billed a monthly membership fee. I did so and they kept billing me. I got my bank involved to resolve the issue because their customer service was poor.

They advertise that they can get answers to common questions from experts, and that it costs a $1 "fully refundable" fee, but then they enroll you in a $40+ membership without warning and when you complain or contest it, they won't offer a refund. They know this is intentionally misleading, it's their business model, but they don't care.

If you got scammed by them, file a BBB complaint. It seems to be the only way to get your money back.

If I can give zero starts I would give it. They will trick you and charge one month membership just for nothing. Better if they can change their name as Just Nothing, instead of Just Answer