JustAnswerReviews 22,768

My little Bichon helped herself to some Valentine chocolate. The vet was fast to respond, calculating her weight, age, and amount of chocolate to determine likely outcome. I followed the medication advice the vet provided. He was spot on. Such a relief!

We had very good and kind advice about our cat's health. It was essential to get that second opinion. Thank you.

He explained that the Cashe in the LG tv did not clear for some reason. It seems to have resolved itself today but now I know what to do if it happens again.

Dr P gave me clear answers and helped me to clarify what tests need to be done

I wanted to say that i was impressed by the swift action of the JustAnswer team in handling of the issue that I had experienced. Bravo to the team.

Jeff did help me some but was rude and condescending.

I spoke to the receptionist and explained my health issue she then organised a Doctor that could help me and with in 5mins I was communicating with the Doctor.
Although he couldn't prescribe antibiotics he gave me a alternative treatment which i could buy over the counter at the pharmacy.
I was extremely satisfied with the outcome & I am feeling so much better now.

I had an issue with my email account. Unfortunately, I could not wait for too long. This site tried really hard to help me. However, when they sent me an invoice was the wrong one. I panic, but the assured me that everything will be solved in few minutes, they do not charge me a cent.
They contacted me back straight away with a solution, very profesional approach, if I need help in the future this is the people I need to contact.

I sought additional answers from those I learned on my own. JustAnswer only provided me with the same information that I found on my own.

Called about my problem, gave credit card info, was told mech. Would call me, no one called and they charged my card $30.00...for what...

I am beyond pissed off, Just Answer has done nothing for me at all and there is a $55 dollar charge for a couple of chat text and a $39 charge for a question on how to ping and locate my wife's phone, with no answer.

Knowledge and professionalism are incredible, along with customer-oriented service, makes the repairs easy

Having a dispute with my landlord, threatened to sue me. I've never been sued so I could barely sleep. It was 11:45 pm and I was online desperately trying to find out Florida tenant/landlord laws. Found JustAnswer, didn't have high hopes but tried it anyway and within 10 minutes someone was responding and answering all my questions. That information changed my whole attitude and helped me sleep.

Received quick response to my chat question. Was put in touch with Tara W. Who appraised my item very quickly and at a price I did not expect. Very grateful.

Quick response to the problem and was detailed with the response given

I got connected by accident. I thought I was on a different company website. But these people were just as nice as anyone could be. They helped get me straightened out in a heartbeat. I would definitely recommend this company.

Veterinarian called me within 8-10 minutes of my putting in request. Calm, good listener, knowledgeable, and helpful. Very glad to have reached him. And grateful for his advice

Do not deal with these people. I was supposed to be charged 5.00 on my credit card which was refundable. They charged me 46.00. I didn't get to speak to anyone. Refund me now! I am disputing the charge

The chevy expert that helped me was fantastic. He gave me some ideas to try and narrow down the problem.
After narrowing the problem to a security problem I replaced the key switch and it solved the problem.

I had a problem with Microsoft software on my computer. I pad my money and never received any support. I contacted Just Answer to cancell my subscription which they never did. I later noticed that for three months they took $180 off my credit card and would not return my money. $180 + dollars lost for their incompetence.