JustAnswerReviews 22,970

It is implied your chats are free (THREE a month) is what I found out when I went to ask a 4th then they want another $25 for each chat until the next month. When I look at my benefits as a member For a low fee each month, you can ask questions to doctors, lawyers, mechanics, and other Experts. Save time and money every month with:
Included in your benefits -
Unlimited questions and answers
24/7 peace of mind from real doctors, lawyers, mechanics, vets and hundreds of more Experts
Exclusive members-only iPhone iOS and Android app
2 free phone calls (only available on the iOS app)

All that is missing is $$$$$$$$$ after each one, I cancelled and requested a refund (only been a Member for 3 days). The online person didn't want to hear a word I said, no response other than some legal page when I put my card info in, which I didn't use. When I asked for a sup - she checked and 'they are in a meeting" not sure maybe they have 10pm meetings for the night staff. Seemed like a cop out.
Too Bad becausetThe woman that did help answer my questions - was GREAT. But not worth $25 everytime I want a chat answer.

If you have a question a month or so, and want to be $35 plus monthly. Maybe be worth it to you, otherwise I say find it online or somewhere else. Could get very $$ Good luck

Micheal was awesome! So friendly and helpful. Gave me some grate tips and so quick! Appreciated his help so much.

The SECOND mechanic I talked to sent me a schematic to help troubleshoot. He noticed a second relay and suggested to replace both relays, the same kind. I did andbit worked. The engine started and is now back on the road.

No one seemed to understand my problem. Kept getting transferred to a different "tech" who never connected to chat. Requested my $39 charge for nothing be canceled.

Donald Wells did his absolute best to assist me after I messed up my Breville food processor - gave me all kinds of fixes to try. He was great!

I thought I only had to pay $5.00 to have a doctor answer a question re my cat but was charged $39. I thought you would charge $39.00 if I wanted to join the membership if was was pleased with the first answer.but was told it was nonrefundable and I supposedly joined by asking the question. It was a misnderstanding and I called again after 2 agents would not let me speak to a supervisor but the third call was answered by a nice gentleman who understood my misunderstanding and gave me a credit for which I am very grateful.I am retried with limited income and thought this was a cheap way to get an answer about my cat rolling in the dirty litterbox. To get the first question for $5.00. Dr Bynum was very polite and gave me a suggestion. Thank you very much for the refund.and I will let others know that you seem to be a legitimate, honest and kind company if they want to join such a membership.

Quick responses from Doctors. These days thats unheard of in medical care. I love just answer.

Friendly helpful, confirmed what I needed to know.

I had a question about an issue with a bathroom faucet. I got the solution in less than 5 minutes. I was directed to a tool which costs less than $10 that would resolve my issue. Quick, easy, and inexpensive. What more could you ask for. I will be back.

Im glad in I came across that service and got help
Thank you

The technician's diagnosis was spot on. Thank you.

I did not have many questions -- just needed to know how to get another copy of the 1099 for paying m 2023 taxes this year.

Was great, helped me find my order, funny thing the order arrived next day

He was very thorough. Help solve the problem quickly. Thank you

Dr. B was able to to answer my concerns in a timely manner with the information I was able to provide. Very impressed.

Took to long for an answer. Fixed my problem by myself.