JustAnswerReviews 22,920

It was very helpful to have a totally independent person giving me an indication of any possible value to these items; some of which I like and some I don't that I may try to dispose of.

Thank you for making it so easy for me. I am not used to doing this but it was straight forward and easy to understand.

Process was easy. Quickly got the info I was seeking

They advertise $1 to join and cancel any time. Then they let you ask a question. Just asking triggers a $49 charge. I cancelled immediately but they refused to refund me. What a scam.

UPDATE: After posting my complaints, the company refunded my purchase. I am satisfied.

I don't think I ever heard from anyone but not sure. Gave them two numbers to call. Still don't know if I just didn't understand how the service works. Can't talk to anyone except bots that are no help. Bot keeps asking if I want second opinion when I never hit first opinion! Was finally contacted by service rep who refunded the charge. Did eventually hear from someone when I posted a bad review. They did say they would refund my money.

I was helping a friend in Feb 24 with a computer issue, I. Found out that there was a charge from my bank acct when I was charged $46.00. I cancelled the membership right away. I disputed this with my bank because I was never told about the fee.

I am now being charged $40.00 in March, when I emailed the company…….i was told that they know nothing about the charge…….then I get an email from the VP of client relations, he stated that I should see the credit of the $40.00 back in few days……it has been 10 days and NO credit.

EVERYTIME I try and get an answer from email, I get a different response from a different person. I have 20 different responses and still no credit.

I need this money, I am not working now and every dime counts.

SCAMMERS!

Unsure if this was a legitimate website as there's so many scams around and I'm not one to use the internet for these matters

Quick response; clear instructions about what action to take and my rights in the situation.

I had a question about the timeframe of giving notice to my landlord and the attorney was very courteous and professional. She answered the specific question that I had for my state.

I originally told just answer I had already spent many many hours trying to fix my Facebook page that got hacked. The man that attempted to help me merely did the same steps I already had done prior to calling. I was charged $46 from my credit card. I didn't get my problem fixed it was just a complete waist of time. Where was I told of this charge? I only saw a charge for $1.00. I didn't get my issue fixed and certainly should not be charged $36. I want a refund

Gentleman was very kind and knew exactly what to do to fix the issue

I researched and scoured the internet for two days trying to figure out my wiring problem. I tried to order a couple of manuals from an online vendor that attempted a fraudulent transaction on my credit card. Had to make a trip to the bank to get a new card and was at a loss on how to figure this out. I decided to try JustAnswer since it kept popping up in my searches where other people got assistance with similar problems. Within two hours of sending an e-mail explaining my problem, Mike sent me the exact information I needed.

Very knowledgeable of computers and took care of of a hacker trying to break into my computer. Thank you.

It was very helpful to be able to reach out to someone and ask a question that was haunting me for a few days. Instead of hours of researching and stressing out I reached out to an expert lawyer that summarized my exactly what I needed to do. The information is priceless. Overall the information he gave me was to the point and just what I needed to know. He was also very sympathetic to my situation and seemed as if he wanted to help, absolutely priceless.

Got a punctual and precise answer for my question. I am very satisfied with the service I got.

I went to a hulu site and some how got redirected to this site and they want to charge me $55.00 plus a dollar to reset it drop out now they are ripping you off

Pathetic. Just wanted to activate my account, not want ng to fin d the HolieGraille and acquire more fees

Great job, hope I can do it. I haven't talked to anyone yet, Monday at 1:30 is the talk.

Family oriented issues covered remarkably well. Which issue is most important. Many things that I can understand and do that I didn't think about.