Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Victpr was Competant Couteous and informative! I havea har time lismiting to a question at a time, but that's just me!
CArl really understood my problem and responded knowledgeably.
Accepted the interactions with the vet, the questions were appropriately given to the information I was thinking may be possible to concerns.
I've been struggling for quite some time, and this man was highly helpful. Didn't only answer my questions, but also helped to resolve an issue that has been actively contributing to my life being difficult.
My experience, I believe is resolved I hope?
Also why am I paying?
Todd provided me with information based on his having a very similar experience himself. He also provided additional technique performed by another expert that I did not know about. I believe I am now better equipped to make this decision at this point. Thanks.
He helps a lot that I decided to buy a new printer
The sensor of current printer may be dead that computer could not catch the signal at all.
New HP printer will arrive in 5 hours
Then I will contact your team again
Thanks
Reddy was very patient with me and talked me thru what to do to get my password to be accepted.
He eventually took over by remote, I approved, and got me back on track.
Solved my problem over the phone to stop my fridge filter alarm.
Of course, it's very risky giving anyone full access to one's computer online, but the Tehnician who helped me was careful to note for me what he/she was doing with the cursor.
I kept receiving email from a website called AppleIOS saying I had 20 intrusions on my iPhone and to contact them. The advice I got was very clear and helped me to trust my intuition more. Thank you for being there.
Give me advice in how to present evidence to a Judge for small claims involving landlord and tenant and property upgrades.
Thanks to your assistance, I now feel more confident and prepared to take the next step. Your clarity and insights have provided me with the direction I needed to move forward effectively.
I'm your basic cyber idiot. I finally found a click link he suggested and followed directions. It turned out to be quick and easy. I thought it'd be a long drawn out cyber struggle; I'm glad it was quick and it all worked fine. I'm happy.
I'm rating it 4 out of 5 only because the page did not make it clear he had answered. I was waiting & waiting, not knowing he had actually answered. The website needs tweaking or make it clearer to novice users.
The agent was responsive and we both determined that the Mac computer did not support the printer because it is old. So I bought an old Lexmark printer that can be run by my Mac instead of throwing away a good Mac just to make a printer work. He gave it a try.
It's nice to be able to reach out for help from experts when you need it
I spent over an hour trying to get through to trip advisor to get a refund for one night we had to cancel because of a snowstorm. Finally I was sent to JustAnswer. Even though I had to pay $1, I was skeptical at first. BUT, they solved my problem quickly, with kindness and professionalism. And I will get my dollar back! Thank you, JustAnswer.
I had a couple of very specific questions that were answered quickly and was able to have a great conversation about ideas on going forward with some aftermarket parts.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

