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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Anna gave me great guidance and sent a link for further assistance needed
Jessica understood my needs she was very caring and informative expert in answering all my questions would definitely call again when I need professional help in finding a lawyer. I really loved talking to Jessica …
David was great and understood my explanation of what was happening.
After explaining my issue, Mathew walked me thru the fix! He was very clear and quick with the result
Problem solved!
Thank You Mathew!
Complicated personal injury situation handled with clarity and conciseness
The team at Just Ask were Incredibly helpful. After an evening of vomiting and then vomiting blood I needed my question answered as I am 3 hours to the Dr in person. He gave me the answer I needed. Excellent service so quick it was fantastic. Thank you
Elizabeth Lawyer - provided moderate to high degree difficulty legal answers to my legal questions.
I was quite pleased with Dr. Denise and give her a top rating of 5. As for billing, I signed up for a one-time charge of $5.00 and you took $39.00 from my account instead. I gave your site an overall rating of 3 because of your over-billing. I will be filling a grievance against you as soon as the pending debt is posted to my bank account unless this is corrected immediately. After such a great Vet visit I am very disappointed that you scammed me out of $34.00 more than what I signed up and agreed to. I won't be recommending your site to anyone.
Jeff was well written, not wordy or confusing I am able to start doing what he says and
Take action. I thank him for his knowledge and skills. Dn
Very positive experience with Stephen. I wish I would have done it months ago.
I was stuck at a crossroad in regards to how I wanted move forward as an entreprenuer. I didn't know the best routte to take regarding the formation of businesses I want to start. However, upon speaking with Alex0823 I was able to figure out a clear path for me to take with the least taxation. He helped me to make the right moves not just for but for my children too. For that I am eternally grateful and will us continue to use JustAnswer
Dr Peter helped me out by giving out his best advice and recommendations from a remote exam by a non-vet technician. He helped verify my suspicions and his advice gave me a good direction to proceed.
Excellent and appreciate the straightforward information, especially where to procure replacement filter.
Not again. I'm out $8.29 and got no food. I keep describing my experience and nothing happens.
Hello Judy,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
[email protected] or
800-808-0645 ext.35
My Experience With Mr.Angelo Knowledgeably Were Great And Superb On A Legal Stand Point Truly;I Would Recommend Him To Anyone On The "👑JustAsk" App. &/Or Site Truly,Thank You Again For Your Advice 👑Mr.Angelo🏾💪🏾💯🏾"...-👑Revelation.©®
Very pleased with response from pearl and Anthony, they were very helpful.
The questions were concise, responses were quick and complete.
Alex was a wealth of information. He answered all of my questions and gave me great advice. I will definitely contact Just Answer if I need answers to my questions.
A timely response was provided with definitive information and redirection to the proper source where they would not be able to provide the answer in the confines of their expertise.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello Pamela,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
[email protected] or
800-808-0645 ext.35