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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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The doctor explained what would happen if my dog ingested too much garlic and that it was unlikely that he had ingested too much and just watch that he didn't have any reactions and that he would follow up the next day. After a couple days there was no reaction and my dog is fine.
I learned of this service from a friend. Only thing I can think of is to be one of the first websites to appear when you google for legal help. More advertising for those who don't have much money to spend for a lawyer on legal advice. I find this was very helpful, and I will continue to use this service and will refer this service to people I know that need help.
I use TurboTax for my taxes. I waa not sure why I was not getting a refund or a credit in my tax where there is a reciprocal agreement. I have called Turno tax and twice they gave me the wrong info. I decided to spend the money on a phone call with JustAnswer, and immediate I got assistance and able to resolve the matter. The person they assigned me was very knowledgeable.
I reached out with a question rather late at night, shortly after returning home from the dealership with a used Infiniti QX70. Chad reached out after a brief wait and answered both questions right away. He was friendly and knowledgeable, and offered a solid suggestion.
My dog was exhibiting all the signs of being in pain, but eating and using the bathroom normally. I was seriously considering taking him to emergency vet on weekend after hours.
But after getting to talk to an actual vet, I followed his recommendations and the next morning he was back to normal. So glad I decided to get advice before potentially coming out of pocket thousand(s) $$
Which I would have if it was necessary.
I received prompt help with multiple suggestions after receiving a defect notice on my motorcycle.
In the middle of the night I got answers and reassurance. She was super and was right about the problem and she was very empathic.
A quick response by the Vet gave me the information I needed to get my dog to an emergency Vet clinic.
I made the error and various cpa helpers answered me and helped me to find the way to correct it so that I could e-file on time! A special thanks to Kevin E. For his detailed help!
The advisor Mikal didn't seem to be properly reading my questions and comments. I am very good at writing English. He has not answered the main question I asked. One comment he made was that my engine (Toyota 3.4L 5zv) is an interference engine. All published data on this engine indicates it's a non interference engine. This advisor should not be allowed to give technical auto advice.
I regret this subscription and will seek to cancel it.
Answer was spot on and my truck now runs smoothly.
I was led here by a veterinary clinic website, seeking information on how to support some slight food-related issues for my cat. After staying up for 3 hours waiting for an "expert", one responded at like 4am with introductory questions (no answers), didn't hear back from me for an hour - because I was asleep - and closed the question.
Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-808-0645 ext. 28
I came across justanswer while researching on line for information in regard to a problem with an investment property, and a property manager who seems unwilling to do their job. It was reassuring to learn that I was on the right track in my thought process to prompt action from the owners corporation and property manager.
However-not sure I saw membership fee of $30 nor $5 fee per answer
I had heart palpitations and serious questions regarding issue and I believe I feel less stressed after talking with doctor. I recommend him
The information I got was very helpful. I provided the information to our landlord and it worked in our favor
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]


Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-808-0645 ext. 28