JustAnswerReviews 22,640

Answering Pearl's questions was quick and easy and I had to wait just a few minutes to receive the call from Brian with my answer.

The lady did a superb job. I was first transferred to one accountant, who did not really understand my question and just did the generic thing. The second person was spot on, really listened and understood my question.

Technician was great and very polite.and got me going over the phone. If you have a problem with your safe don't hesitate calling them you'll be happy you did

This call saved me hundreds of dollars!
I just needed to replace a fuse and not call a on-site service tech! Highly recommended!

Helpful overall - took more "Bot Chat" to get to him than I'd like. Could have asked for all contact info at once instead a series of individual Qs (e.g. Name, phone, email, zip code, etc.). While service was good, end result, no so. Appears we may have hardware issues...

The information that I received from the Vet was very helpful. Also the details of my dog they requested made it easier for the Vet to prescribe some medication and advise.

Lev was super helpful and responded very quickly and thoroughly to my questions. I felt relieved after speaking to him about what I need to file for my taxes.

I spoke to David C and he was very helpful and knowledgeable. I was able to get an answer in a few minutes about a purse I've had for 33 years! I feel very complete

Chris responded in 5 minutes. He was great to work with. Sent diagrams of my project in minutes. Together we found what my dilemma was.

You pointed out my car accident, stolen laptop and being a widow after 46 years married helped. Also I had sent in the next few months payments before I knew I'd been dropped. Thank you.

The tech expert was very patient with me. Especially since I am not of the tech savvy eough to understand most computer programs.

Experience with 1st 2 techs, Tyler & Pearl was awful & they simply both dropped off without finalyzing the chat.
3rd Tech was 5/5 & awesome. Shrinivas was quick and solved my issue within 10-15 min vs. the 1.5 hrs with 1st 2 techs. This 3rd person definitely warranted a "5" rating. Awesome!

The professional got on the chat within 1 minute, helped with the issue, and stayed on until all of my questions on the issue were answered.

I received a call right away from a lawyer and talk to him for a while. He was very helpful. He prevented me from being scammed out of more money. I'm so glad I did this and less expensive than actually going to a lawyer and talking to him. I have a lawyer here locally that charges $200 just to talk to him for 10 minutes

First time caller, they surprise you w a $5 supposedly refundable fee, i was desperate so went for it. The Tech was awesome. He was patient, so incredibly helpful and persistent. We got it fixed yay. Cant say enough about him. Turns out the $5 fee is attached to some $38 monthly membership scam that auto renews annually of course. I cancelled that membership this morning. Not sure if i get any refund but at this point im thrilled my device works!

While the questions I had at the moment were answered and Rukko was VERY pleasant and patient with me, new ones have arisen. I am still not able to complete my filing. I have a number to call, but I cannot find the time to call when a tech agent could help me without taking time off from work (and I only get paid when I work.) I am so frustrated. I should have taken all my info and paid someone locally to do my taxes. This year has been the most frustrating tax season I have every had. Mainly because I am being asked for info from a year form that I cannot find. Nor have I been able to successfully find it online. My life does not revolve around my phone and I am highly resistant (and usually fail when I try) to doing all things on my phone.

Dr. Olgby was very thorough, and gave me a lot of insight, and a lot of reassurance as well… she answered all of my questions in a timely manner and was very precise… I definitely recommend any one needing health questions answered, this is the sight to come to… I will definitely refer this to others….