JustAnswerReviews 22,691

I asked for help with a problem and they said that there would be a $5 charge and then moved me to a tech, but he wanted $39 to help me. What a scam

I got good advice to verify to path I needed to take to attain an attorney. I just wish you would have a local attorney in the area that could represent us.

You will get your questions answered in a professional manner.

My dog ingested something she shouldn't have. The vet told me what to do very quickly after hearing the symptoms. It worked out very well.

Our 1yo calico had a reaction to flea medication. We didn't want to spend $100+ taking her to the vet so we tried an online consult. The Vet told us to give her a bath a few times with dawn dish soap and see if she improves. She did! We would have taken her to the vet if she didn't improve the next day but we were unaware you can just wash it from their skin days later.

I have been a DIY guy my entire life. I have wired homes, built cars, repaired computer systems and electronics. If it runs and is built I can fix it. I ran into an issue with my 10 year old Kenmore electric dryer and information on actual components was just not available. The videos on the internet were sketchy at best and did not really cover my issue. I went through the process of getting placed on a call with a repair technician from JustAnswer and I was blown away. This tech had managed over 18,000 interactions with customer like me. He was articulate, concise and provided me guidance and information that I had not even thought about asking. He provided everything I needed to complete my troubleshooting and repair successfully including a follow up. In the world of customer support and guidance this is a good as it can get. If I could provide a 10-star rating, I would. Based on my experience you can engage with JustAnswer with complete confidence you will be given the tools to complete your job and you will receive more than what you have paid for.

I spoke with the vet about my dogs having seasonal allergies and asked about Zyrtec. The vet was great and communicative with fast response times! I pay for this every month for those "just in case" moments!

He did not help me. It was not worth $1 and I would not recommend it

First one was not good; second one was great and gave me good advice

After I contacted Just Answer, I was contacted right away. The lawyer was knowledgeable and articulate and answered all my questions easily and concisely. I recommend this service to anyone who needs any law advice.

I needed help with Uber App. I reinstalled as directed and thought it was working but when I tried to reserve a car, I started having more troubles. I was relieved because they had given me the Uber service line number. That's why I rated them highly to begin with. Called service line and it was for drivers only with no option to get through but a driver number. I still don't have a ride for Monday. I paid 5.00 to be let down miserably

I was hesitant at first, but the responses I got really did help!

I had a hard time understanding the rep. We did get the unfreeze done. I do not want to pay $52.00 a month for something I won't use unless absolutely necessary. I thought it was only $1.00 for one time only and now I am charged $52.00 even though I cancelled it the very next morning. Not reasonable.

Our truck had issue that sidelined us in the middle of nowhere in SW- got to speak with Ford mechanic who talked at length with my husband about our problem- he gave us his recommendations and in fact called into nearest Ford dealer and ordered parts we needed- my husband was able to get us there and got that solved

Thought I had a valuable book. Turned out to be worth just 10.00. But now I know and I trust the Just Amswer experts

It was a quick answer to my question. I can't believe you can get this level of support for so little money. Thank you!

Had a BIG problem with my location in the Google Maps app. It was placing me and sending me info about Bhopal, India! It was a nightmare until I asked for your help and "problem solved" so far. Thank You, thank You and thank you guys!

Answered my questions and gave me great advice. Very thorough and informative.

The gentleman I talked to was very professional I could not hear him very well but he explain everything and I'm hoping that really will help me when I get my batteries and I'm hoping that would solve my problem thank you again. And I'm waiting for my refundable $5?