JustAnswerReviews 22,987

The vet was very helpful. I had my own check off list process of elimination making sure that I didn't miss anything. Recommended an itch scratching allergy. Relief from my dogs and it seems to be working pretty good right now. Thank you for your time. Sandra Mcinvale.

My mother's and grandmother's jewelry. Got 9 pieces down and was very pleased. Had wonderful appraisal Brian Walter to help me through the whole thing.
Got more to get back with him to finish this project.

My problem was solved very quickly, but I was shocked when I saw I was charged 66.00 for the call. I understood the 2.00 payment. I will not use this again

It was simple. A couple of photos and I got all the information I wanted

This was an easy app to sign up for and my service technician contacted me immediately. I was extremely impressed because it was the Labor Day Holiday.

I was worried about my pet and traveling out of town. Rather than searching for a vet while traveling I decided to try JustAnswer. They connected me with a vet who was very helpful!

Dr Shelby talked me through questions about what to do with our cat who has a kidney infection - it was a holiday weekend and couldn't find help. Dr Shelby was great and her expertise got us through a tough moment. Thank you!

I requested assistance, was told it was 5 dollars and was refundable. Went to the sign up page. And saw the subscription with an asterisk. However couldn't see when that would begin. I talked to the lawyer, he gave me advice and reassured the actions I was taking legality. After the call he was kind enough to link me to customer support as this was the sole question I had and was limited to about 12 minutes overall. Customer care said they would not refund as well as my bank doing a stop payment. After ward, I was told by someone from the company they would help me get a refund and would appreciate a tip if I did. I gladly accepted the help and sent the individual a tip of 25 dollars with a processing fee of just over 2 dollars. This still saved me 20ish dollars of the 55 that were charged after the 5 dollars. Overall the business is very good, just please ensure if a person says they have only one question, process it as one question and not a membership that is elusive. Thank you for everything.

I had a few doctors to communicate with and they were very through with their replies.

My 2019 Ford Expedition had a check engine light. I changed the air filter because I knew it needed to be changed but that didn't fix the problem. I disconnected & reconnected the battery. Also cleaned around the fuel cap to be sure it was sealing well. All this to no avail. So I contacted Just Answer. Auzair was very helpful. After some discussion he advised me to order a code reader from Amazon. Which I have done. Under the circumstances I believe this is the only way to go for now. All the shops are closed for Laborday besides if I take to a shot it will cost a minimum of 3-4 hundred. I'll give this a shot.

I spoke to a person that answered all my questions. He was informative, helpful and friendly.

Had trouble with our thermostat and needed help right away. Just answer had a technician call us and took us through the process of correcting the issue.

Dr Adriana was trying hard to address my concern regarding 1 1/2 yr old parakeet, little babylucky.she also addressed hem by his name…it was difficult to diagnose BL since didn't physicall6 exam8med him, but dir give me some advice to, hopefully, remedy the issue.
It seems that BL is a little better and has been chirping. Seems more alert. He could possibly be molting.

Harris is very knowledgeable and helped me make the final decision on replacing the power steering pump. Next day, I replaced the Power steering pump and we now have power steering.

Thank you Harris

You guys always provide perfect guidance. Thanks so very very much

My experience with your agent David gave me the confidence to deal with your company again.

A little disappointed that upfront fees and membership were not entirely clear when I signed up

Joshua gave me excellent advice and information on how to fix our plugged up toilet. He was patient and explained the different techniques and possible reasons we had a problem. And this 83 year old female did it! Thanks!