JustAnswerReviews 22,784

Thomas had the patience of a saint when it came to addressing my problem. He was kind and understanding and willing to help in anyway he could.

I could not get any answer for a serious question in regard to my dog eating hers and another's heartworm dosage from the emergency vet I called, or my own vet, even tho they prescribe the medication. So I turned to Just Answer for the first time, and I got every questioned answered, including to if anything did happen, where to take my dog. Thankfully my dog was fine, she never did anything out of the ordinary. I want to again say THANK YOU for helping me calm down and answer the important questions I could not get from my own vet.

It took a while to resolve my issue but the expert that JustAnswer furnished was patient, thorough and good-humoured. I felt confident throughout that a resolution was at hand.

Frank, coin representative/expert has done well with all of my coins.
I recently had a billing fluctuation and am still confused as to why my monthly rate changed. I'm not doing anything different. I updated my card info and all went haywire.

Thank you antiqueKerrie and Erik the Jeweler! I appreciate the encouraging words and technical expertise!

Motor that my WM GV90+2 called for.The motor shaft for my inducer motor was too long.I sent it back.This group told me to cut it if it's too long.That was a thought so I ordered another.

Do not hesitate to contact Just Answer. They are pricey but it is worth it if you have a serious issue with your Mac product

I was skeptical about my friend's invitation to Canada by an agent which involved paying huge sums of money by my friend but I told him to wait for some background checks and JustAnswer did a great job by exposing the scammer

Made contact with JustAnswer to try and solve an issue with my home theatre system; the initiation process was quick and the Tech made contact within minutes of my request and walked me through a series of steps to help solve the issue. Unfortunately we were unable to resolve the problem but I don't think it was the fault of the Tech, just that the equipment is likely dead.

Interés por solucionar mi problema y rápida respuesta. Excelente atención

Once I paid my 5 dollars I got a phone call within 2 minutes. I was having an issue getting my generator running for hurricane Milton. I explained my situation as best as I could. Told him the make and model number. Martin knew exactly what to do. He told me what tools to grab which bolts to loosen, and what part to remove. In a span of about 10 minutes we had the generator running and purring like a kitten. Martin took the time to explain the faulty relay and the difference between a 3 pole and 4 pole relay. And where to get a replacement. Martin was patient with me through the entire process. 5 stars for Martin.

I had a sick pup Friday night. The Just Ask vet helped calm me and got us through the weekend until we could get the physical we needed. They were with us Fri-Monday for care and follow ups.

Was taken care in a professional manner
And he was very nice and new his job really well
David

I had a problem with my 10 year old refrigerator. It wasn't cold enough. I told the technician what my symptoms were and after talking back-and-forth he said the compressor is not working properly. He gave me a few suggestions and with that I decided to buy a new one.

At 80, dealing with issues is difficult in so many ways... was charged a subscription fee that I had not enrolled in/or gave consent... my bank and purchasing company (after contacting both) said it was "scam" - then I called the business JustAnswer! Spoke with Sophia "and" she was so kind, listened "and" sent me confirmation of credits to my credit card - $5 fee, $47 membership... I am so thankful that I was connected with Sophia... AND, have called my CC company and the credit has been received! I am so very much pleased! Thanks!

Even though I was unable to speak to a tech because of a wrongly entered phone number, I was able to clear my trouble view messaging.

Through the call we able to get the job done. He was very determined to make sure we were up and running!

I have a new puppy who ate some grapes and when I looked it up, I found out that they were very poisonous. It was 10 o'clock at night so a local veterinarian was not a very good option. The veterinarian contacted here was an excellent source and walked me through step-by-step how to take care of my puppy and he is fine!