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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I have an art piece I am trying to identify and it was wonderful to have someone delve into the research and bring their expertise.
The mechanic Steve,gave excellent informative advice recommended tools to make the job go easier. He did it in a manner that made you feel like you were speaking to a knowledgeable buddy.
It was totally pleasure and satisfied for me to understand the problem of my rabbit.
I got a call back and I got the help that I needed. Thank you. I spoke with Dr. Li
The HVAC tech help I received was quick, knowledgeable and patient. We weren't able to resolve the issue, but at least I know if I call for a service tech to the house it won't be for something simple that I could've fixed on my own. Definitely would use the service again.
Technician was very professional and solved the problem.I would highly recommend this service.
The representative helped me to find the answers I needed to solve my problem.
I had a question about my dishwasher's poor performance. I needed a quick answer to find out if it was due to operator error or if I needed it to be serviced. Boom! I got my answer in 5 minutes.
My 1999 Dodge 3500 mini motorhome shut down on a family trip. After having it towed to a shop it was determined that the fuel pump had cratered. After that was fixed the PCM (Power control Module) started throwing a plethora of random codes. I started by unplugging the connectors from the PCM to examine them. The #12 pin in the gray connector had overheated and the pin had actually burned free from the PCM and damaged the connector. That is when I needed to find out there wasn't any damage to the wiring harness. Harris walked me through a diagnostic test and showed that the wiring harness was in good shape. Thanks.
As a new dealer in art, sculpture and antiquities, I was unsure if one of the paintings I had recently acquired was an original work of the artist. The young lady that assisted me pointed out several
Things to look for that would help me determine it's validity. And so, as it turns out it is in fact one of the artist's original works... Thank you very much for your help...
My tech was very patient and very determined. Kept on trying different scenarios.
We did some warm compress since it was late in the day we appreciate the website for being there when we were worried about the pup who was a fondling she really appreciated the help and love
Got some good information from your experts, but we didn't really get to the heart of the problem. I am using the information I received to further diagnose the problem.
Quick response and knowledge of my item. My mom has several items that were possibly antiques and I contacted that antique expert find out if there was any value to them.
Woody was patient, stay with me on-line and resolved my problem
I was bounced off the site in the middle of sending a reply and a one star was downloaded. I had to figure out how to contact the attorney again and square things up. Took more time than was necessary.
Knowledgeable and patient for my questions, and solve my questions
Wow, we had a really great experience! He was friendly. We connected right away. He took some time speaking to my husband and with me.
I was surprised to see how easy it was to get in touch with a lawyer, I got straight answers and advices and, by following them, I got the results that I wanted
I called Tim W about an intermittent and frustrating problem with my lawn back. He walked me through a careful diagnostic procedure, even instructing me more precisely on what tool to use, and after a few exchanges and test runs, he was able to diagnose the problem.
I am confident I will be able to obtain an install the proper part. No expensive diagnostic fee, no inconvenience of hauling the machine into a shop, no waiting in queue to get my machine looked at.
Of course it is possible that the diagnosis is wrong, but Tim is still there for me in case I need to reach out to him again.
Very satisfied with Tim specifically and the process generally. Looking forward to using JustAnswer again in the future!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

