JustAnswerReviews 22,757

JustAnswer saved me from blowing a fuse. I ordered a fireplace online and within 30 minutes found information that had me canceling the item. I was told I was two late it had been shipped. I found this a little hard to believe but when I went to the site and their chat area, I was directed to JustAnswer. The service was extremely helpful and I will go with their suggestion and see if I can get the item returned. Very easy to do and extremely nice staff.

My experience with the attorney was very helpful on helping me to go lead me in the right direction to go

I am excited that I found this website & I will use it again will be recommending it to my fellow dog loving friends & customers@ my feed store.

Mark P was very helpful with letting me know the artist and how much they would go for and directing me to the right person to sell the 3 paintings he was very helpful

I am very pleased at the responses I have received to my many questions My baby box turtle is improving, and I am so grateful for the expert help I have received.

Dr Ivana called back almost immediately and really listened to my questions. She was very thorough and gave me a lot of good information. She stayed on the line with me and did not rush to get me off. Thank you.

I was very happy with your service I will be sure to use you again in the future 😀

He keeps saying how narrow his responsibility is and how he doesn't know about Hik-Vision products because he doesn't work for them. "there must be a trash can icon on that page but I can't tell you where it is because I haven't worked with it"! Well, I don't see a trash can icon. And his promised follow up e-mail that supposed to have screenshots, turned out to be a generic "check your network connection" type form e-mail

He wouldn't even answer for JustAnswer issues, like why I was charged $55 instead of $1, as promised, resulting in my bank blocking my card. He just says, curtly, that I should call "customer care" and deal with it myself. Does not appreciate the inconvenience that his company's procedure is causing this client. Pretty arrogant guy

It was great to have my question answered and what I need to do to fix my problem.

I thought I was getting an appraisal, was given a bottom number but not a real estate. However they sent me to another site and they were very helpful. Would I use this service again. Yes.

We were 5 minutes into the conversation when he was cut off so that I could take a customer service survey about the experience!
He was gone, and worse HE NEVER CALLED BACK.
YOU PEOPLE ARE IDIOTS -

Fast answer. I only had to call one time to get the answer. Thank you.

A senior tech worked almost 5 hours trying to reconnect my laserjet printer with my computer. We finally determined it was no longer useful. A JustAnswer expert solved the problem, and in less than 1 hour the printer was printing from my computer.

Helping someone who is not technically aware how to open their new computer when they have mistakenly locked themselves out.

La lecture de la pub sur JustAnswer m'a incité à payer 1 € pour une réponse.
Celle ci est venue très rapidement mais j'ai constaté que JA m'avait ponctionné 50€ sur mon compte bancaire!
J'ai réclamé et j'ai été remboursé de cette erreur. Merci.

Matthew was not familiar with the hidden turn table in my whirlpool model. He told me to take the turn table out, clean out the crumbs, and make sure it was placed on the cog correctly. I would need a service manual some metric tools and who knows what else. You could tell that he thought he was talking to an idiot that wouldn't do this first before calling for service.

The kicker, THEY CHARGED MY CREDIT CARD $47.00. I'M SO SICK OF BEING TAKEN ADVANTAGE OF!

At nearly 10 o'clock at night, my 10-year-old asks if "swallowing a marble could kill you?" and "I said I'm not sure but I'm sure it's possible. Why do you ask?" she says "because I swallowed one before dinner" which was around 7 PM. We live in a small town and the only option was go to the ER, but she seemed totally fine not choking nor vomiting,no issues swallowing and she was eating and drinking. Instead of spending hours at the ER and who knows how much money I decided to go on JustAnswers and spoke with a pediatrician within 3 minutes!
He let me know that if the marble went down with no problems and there were no symptoms afterward that it would come out opposite of the way it went in, if you know what I mean. The Dr's tone instantly calmed me down, it was clear he was confident in his answer, as am I. This is a great option for parents who need a quick answer before spending thousands and it's instant piece of mind. Plus it was only $5 and that is so affordable is nearly unbelievable.