JustAnswerReviews 22,691

A senior tech worked almost 5 hours trying to reconnect my laserjet printer with my computer. We finally determined it was no longer useful. A JustAnswer expert solved the problem, and in less than 1 hour the printer was printing from my computer.

Helping someone who is not technically aware how to open their new computer when they have mistakenly locked themselves out.

La lecture de la pub sur JustAnswer m'a incité à payer 1 € pour une réponse.
Celle ci est venue très rapidement mais j'ai constaté que JA m'avait ponctionné 50€ sur mon compte bancaire!
J'ai réclamé et j'ai été remboursé de cette erreur. Merci.

Matthew was not familiar with the hidden turn table in my whirlpool model. He told me to take the turn table out, clean out the crumbs, and make sure it was placed on the cog correctly. I would need a service manual some metric tools and who knows what else. You could tell that he thought he was talking to an idiot that wouldn't do this first before calling for service.

The kicker, THEY CHARGED MY CREDIT CARD $47.00. I'M SO SICK OF BEING TAKEN ADVANTAGE OF!

At nearly 10 o'clock at night, my 10-year-old asks if "swallowing a marble could kill you?" and "I said I'm not sure but I'm sure it's possible. Why do you ask?" she says "because I swallowed one before dinner" which was around 7 PM. We live in a small town and the only option was go to the ER, but she seemed totally fine not choking nor vomiting,no issues swallowing and she was eating and drinking. Instead of spending hours at the ER and who knows how much money I decided to go on JustAnswers and spoke with a pediatrician within 3 minutes!
He let me know that if the marble went down with no problems and there were no symptoms afterward that it would come out opposite of the way it went in, if you know what I mean. The Dr's tone instantly calmed me down, it was clear he was confident in his answer, as am I. This is a great option for parents who need a quick answer before spending thousands and it's instant piece of mind. Plus it was only $5 and that is so affordable is nearly unbelievable.

I deleted my LinkedIn account twice or so I thought but I kept receiving notifications. I found out my account was still active on my Google account. I asked for assistance and Anil Soriya, software technician, understood and knew just what to do to solve my problem. Thank you!

Victor gave direct and poignant answers to all my questions.

Never had a Dr patiently go through all of my concerns and explain them thoroughly like this! 5 star +

Concern caring,knowledgeable and professional staff response

The advice given was excellent. Pine tree bits had blocked the filtres. Apologies for not contactons you Carlier but wifi admit to hôpital fortunately ressouvenir weed.

I was offered a tec support service for $1. Then my bank calls before I've even gotten a response from this tec support saying my account has a pending debit of $46 to just answer! For that price I'll fix it myself. That's deceptive business practice and outright theft!

Carl was respectful and Courteous and very patient with me and new his job, and even did a follow up via text message. Thanks Carl.

Sincerely Ted Musgrove

I got a quick and informative response. Thank you. I didn't realize it would cost so much. In the beginning I thought it would cost 4 ILS but I was charged with additional 108 ILS

Judah spent an hour discussing issues related to Toy Tundra Safety Sense and how to make the premier purchase!

The AI assist that states for five dollars you can get your question answered is very misleading. I attached a credit card to answer the question for the advertised five dollars and my credit card immediately got charged $33. I didn't even continue the conversation, I just called customer service for a refund. Very good way to build distrust before working together.

Somehow my TV remote got washed with my sheets. I text for advice and was told to towel dry the remote the I could and put new batteries in then check for any corrosion. A few hours later after I felt it dry enough it
Tried to turn the TV on. It turned on but I couldn't get any of other buttons on the remote to work. A couple of days later I received a text giving me
A phone number for Roku Customer Service to see if I could get a new remote to replace the damaged one.
So thank you,

Margot Sandoval

How to get lost boat title that was missing or misplaced. Very helpful explanation

As the successor of my father's estate, I had general questions on first steps in a transfer on death deed. My questions were answered promptly and clearly