JustAnswerReviews 22,993

Both assessment associates did their very best to research the item in question and came up with a solution and advised as to what steps to next take.

Really tried hard to work with me and solved part of problem..

I shifter linkage bushing broke. I explained the problem to my mechanic and he immediately knew the problem and told me what it was then he assured me that it was a simple fix and it wasn't expensive. He even set me links to the videos to watch. I highly recommend him.

My ge profile wouldn't start. The technician explained what i needed to do and why, he told me to unplug it for 6 minutes and try again. And now it works.

Everyone very pleasant and eager to help.
Found by accident and was very happy about it.

Pleased with the professionalism and explicit answer and compiled information and links to further my research

Dr. Mike first listened to everything that had been going on and then he answered each issue fully and also sent me all the information in our chat so that I didn't have to take notes. He was very knowledgeable, friendly, and caring. He gave us very valuable information to move forward with and to talk to our regular vet about as well as put us at ease, so we truly appreciate what Dr. Mike has done for us!

Andrew answered my questions and was able to find a repair shop for my cell phone.

Needed my 1099 to complete my taxes and in a panic. My predicament was solved with a kind and efficient voice. It is being sent to me which will then be given to my tax people. Very appreciative. Bonnie

Was easy to sign up and talk to kept me informed and very friendly

Answer came quickly. My bird's wings are not clipped and it's also cold weather so I'm not anxious to take her to the vets office. This was a good compromise for now.

I was told that I would be charged $5. This is in the midst of an emergency. There was no mention of the charge for a membership for another $35. They refused to refund the membership, so I paid $40 for a 5 minute chat for someone to tell me to call my local vet.

The vet I spoke with was very knowledgeable, empathic, and put my mind at ease when I was stressing about my pup's health. They also gave great suggestions and a plan for moving forward. Now the interface was a whole other can of worms. It constantly interrupted me while I was trying to type, suggesting questions that I can easily think of myself, and asking to rate my experience when I was still in the midst of my experience. I had to exit windows and reload over and over again to try to get rid of all the things interrupting my experience with the vet. I can say it is in the top five most annoying tech experiences I have ever had. A platform should never obscure the typing bubble, leaving me stuck and not able to properly communicate with the person I am paying to speak with.

It was amazing and fast. I will be using this service pretty often

My little Doxie was sick and I was doing all the things I should to get her well but was concerned about the blood. The vet explained what was going on in her body and it will take a while for her body to clear itself.

After downloading the app and paying for the subscription, I was connected with a truck mechanic that couldn't really help me, but he told me that within minutes of messaging in him. He reconnected me with somebody that could help me and Eric went above and beyond to help me fix the driver proportion controls on my S 65 Genie boom lift. He walked me through testing the joystick for voltage to make sure I was getting power to it. Once we knew we had power, he walked me through chasing down the wires in the lower control box. He was able to tell me exactly which wires and exactly which terminals to test. We figured out that the wires that were supposed to be connected to the steering manifold solenoid were disconnected. It took about 45 minutes to finally get in touch with a technician that was able to help me, however, I did not have to sit on hold that entire time. They notified me when they were ready to help me. When I finally did get in contact with Eric he spent at least 20 minutes, helping me to diagnose the problem and then fix it. We were able to send pictures back-and-forth of wiring diagrams, and he could see what I was looking at, and it made the process much smoother. I will not hesitate to use just ask again.