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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I originally used justanswer.com three years ago for medical advice. It had gone very well back then as well. I didn't know that they had technical technician support also. I find that I am unable to justify the monthly subscription due to the fact that I am pretty savvy doing my own search online. However, in this case by accident I used your service and I would use it again now that I know you have more than just Doctors help and advise. But only if you had one time help fees available instead of monthly subscription fees.
Great service! I am very happy with the service I have had each time.
Thanks,
Michael B.
She was very clear and answered all my concerns, I really appreciate her help and patience answering all my questions
I truthfully was amazed at what a comprehensive answer I received. I will definitely use again.
Got online, they connected me with a agent and the problem was fixed.
It was very direct and specific and helpful he understood my issue and was willing to help more
The person I spoke with seemed to enjoy helping me with finding the right place for detailing my car. Thank you!
Have invested in IPO Capital closed my account and can not get my money back unless I give a very large security deposit
The lawyer I g chatted with had the information I needed on a very specific issue with a trust. They got back to me very quickly and put my mind at ease.
I was looking for a particular legal form, so my inquiry was a simple answer. The attorney retrieved it and included a sample completed form. I was working at home, hours away from the county I needed it for. She saved me tons of time when the form links I got from the county court house didn't include the form I needed. Read the fine print completely on your way in, however. I skimmed, and saw "2 free questions," but was immediately charged $60 for the service, and kicked up a fraud alert and temporary stop on my card. It was completely worth it for my time, however.
My experience was perfect. Quick response, the Vet had the perfect solution to the issue.
Exactly what I was hoping for knowledgeable answers and prompt
No answered my question and told me the problem which was I am locked out of my CRA account. Then he told me how to solve that problem.
I would give a top review except was told I would be charged $5, fully refundable, but when I signed up it changed $33. Just confusing but. I am thankful my issue with AC unnecessarily is resolved.
Great help experience, with a great tech. Would not hesitate to suggest to others
Cooktop missing a rubber seal under the knob. GE answered my call promptly and Matthew found the exact part I needed. I'm very pleased with the service I received.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

