JustAnswerReviews 22,691

I grew up in a world of visual and emotional caring.
In this world we live in today, this is rare to have delivered.
When I called this department, I did not have to deal the A-I.
I was told I would be called back, and it happened within 3 minutes. Rick, the brother that called me, instantly and automatically displayed an Obviously high level of caring.
I am a servant of mine and the generation's after mine, and I know without question, that Rick has the same exact caring heart for the people he serves.

Easily under Rand great job if needed use again helped with my question

He told me what to expect bc my dog ate medicine Sign and symptoms to watch for

The response was almost instant. The information provided was very helpful. It was better than I anticipated.

Immediately doubted I get an answer but I did within minutes. He was very helpful in answering my questions and even went out of his way to search for car parts that would fit my car.

I was charged $42.00 and I was under the impression that it would be $1.00 and then refunded. I would like my money refunded as soon as possible. Thank you. Anna Armstrong

Mechanic gave clear and precise instructions and was very personable.

Your AI assistant is useless. The next person with whom I spoke tried to be helpful but referred me to someone else she felt could assist me more. She asked if I wanted to get a telephone call of use the computer. I asked for a telephone call, and it never came. As time was of the essence, I moved on to another source which was able to help. I found later that an attempt was to contact me via the computer.

My Cub Cadet LT46 was starting but not cranking after a year of just sitting. I had already put in a brand new battery the day I reached out to JustAnswer. I also know nothing about small engine mechanics lol. Eric quickly diagnosed what he believed to be wrong…stale fuel due to me not putting in a fuel stabilizer before letting it sit for so long. He gave me a couple of options for self-repair and when I stated I didn't know where the parts were that he described, he had me send pics of the engine then sent them back with circles showing where the engine parts are. I did everything he told me…siphoned out the old fuel, replaced the air filter, sprayed starter fluid in the carburetor, fresh fuel in. It started and cranked perfectly! Saved me money by not sending it to a mechanic and saved time by me not searching YouTube for a video that breaks everything down!

For different law matter usage I used this app, satisfied with it.

I have a goat I was worried about. Hard and expensive to get a vet that will visit a goat. They are too big for dog vets, too small for horse vets, apparently.
My questions were fully answered. I know what to do next, much less worried now.
I will use this service again.

I had an issue involving a double order. The agent gave me the phone number of who to call.

Needed egr cooler torque settings, spent hours searching internet, never used just answer before and I'm glad I did. Kevin the mechanic got the torque settings very quickly. Super service.

He was very patient and easy to work with. He took his time with me and did everything he could. I'm hoping i. Can finish this all

Once I was able to speak with the expert things started to flow pretty good but trying together transferred was a bit of a hassle… Overall everything worked out fine…

At first the technician talked to fast & sounded a bit muffled but after he talked slower it was much better

He was so understanding and extremely
Skilled. You are so lucky to have him on your staff

Very well pleased. Corrected my issue in a couple of minutes. Fantastic Tech

Your rep was the only person out of at least 5 that actually fixed one of the 2 problems I had. I think that it's imperative to inform your customers that the cost of this service is very expensive ($62). I deserve a call back to fix the other problem. I still can't get on AOL on my computer!