JustAnswerReviews 22,768

I was very confused to find charges on my Bank card that i was not familiar with. There was one that happened on April 25 and after talking to my bank there was another charge back on Jan 24 from the same company. After talking to my bank i was lucky to talk to Ms. Sarkar from JustAnswer who walked me through step by step what i needed to do to get a refund for these two charges- and to make sure my Bank cancels any subscription so no further charges will be made- Thanks again for being professional, Kind and so very helpful!

Easy to understand instructions, patient and friendly technician.

The information I was given was helpful but the phone number given me was completely automated. I was not able to speak to a representative. Also I was told that the Supposedly $5. Charge for using Just Answer turned out to be $55. I want my refund promptly.

Great Service…call within 15 minutes and Vet was extremely helpful

I am seriously pouring tears down my face and shaking. I agreed to a $5 talk with a neurologist instead I waited for 51 mins for no neurologist so I went to see if i was still charged 5 dollars INSTEAD I WAS CHARGED $51 and it is now 1:47 in the morning and I can't sleep because this is THE BIGGEST SCAM IVE EVER SEEN! I would never ever agree to $51 to talk to someone who didn't even show up and even if they did I would still be mad. Customer service is refusing to return the money I NEVER AGREED TO! I can't even believe I was this stupid to give them even $5. But I was desperate because my head is pounding with a migraine and again it is almost 2 am all I wanted was something to help my migraine and now my blood pressure and anxiety are through the roof.

Horrid. I feel conned! What more do your want me to say? You are

I thought it was going to a scam but was amazed. The guru I believe his name was has over 30 years experience. He answered so fast with such great knowledge, was so willing to help, looked over documents for me took my opinions and thoughts into consideration and gave me great advice. Can't thank him enough!

This is an incredibly valuable service! To have access to professionals on demand, know their experience level, and interact specifically is priceless. The alternative would have been to wait and see what happened or to rush to an animal hospital. This service fits a much needed alternative.

This service was quick, reasonably priced and allowed personal and detailed interchange with the Doctor! I am very happy with Dr Zaheer and the ability to chat with him, relay any information and receive a very specific protocol for the condition I described. I can highly recommend this service and Dr Zaheer! I am a certified veterinary homeopath (DVM) and found his help just what I needed on a Sunday afternoon to readjust the current treatment for my husband. Do not hesitate to consult with Dr Zaheer on Just Ask!

Eric N. Was very helpful concerning a battery charging issue I was having. Although my problem was not fixable. I got answers to questions and advice that I needed. And sometimes that's all that is needed is conformation to a problem because not all issues are "fixable "

I got bitten by a spider about a week ago and a knot came on the leg and it is painful

Very fast and honest feedback. Answered all my questions and concerns.

I'm neither tech savvy nor young and did not know how to figure out my problem. Problem solved in 5 minutes.

Kevin was very knowledgable and very helpful. I didn't think I would ever pay for online help like this but it worked out very well. Thank you.

Both my laptop and my desktop had strange software glitches that the tech patiently and expertly repaired on-line.

I was having trouble with a PayPal charge I did not make, and they referred me to Just Answer. It took several hours, but the person that was working externally on my computer was very knowledgeable and seems to have straightened it out and was able to remove several items that were causing trouble. I recommend the attention and process.

Luke was very knowledgeable and a great troubleshooter. I was able to resolve the problem by buying and replacing the defrost control board.

I could not get a clear answer to my problem. I mailed my check via USPS Certified Mail on March 17th. It was still lost (as verified by the USPS tracking number) so I paid on-line. I then contacted the agency behind my check to stop payment on it. My question to IRS is if the check is ever found and IRS attempts to cash it, will the IRS hit me with a fee (which I find on line would be 2% of my $6000 owed). I believe this is not too terribly complex and any competent human being should have been able to answer; however, I never got an answer. I tried multiple times; I spent a frustrating hour and a half on the computer, but to no avail. Very sad that this is what IRS has become--I pay substantial federal taxes and expect better.

Went to four different locations to see if they would be able to check it out. All told me the same thing get a appointment can't do that for free. Wasnt asking for a hand out.