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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I received a rapid response and the info I needed was valuable. But it would have been helpful to know that I was would be charged an additional fee rather than see the fee charge afterwards.
Had a few options I could use to settle my issue and it was handled very professionally.
Oven door would not open and the oven had not been self cleaned or used for several days. The problem was fixed easily over the phone following what the technician told me to do. Very easy and appreciated.
Quick resolution to my inability to access my email account
Dr. Dago was very helpful with my question. I enjoyed the interaction and got very good advise. Thank you.
Pleased with my experience. It was an issue that Omar was unable to fix, but he pointed me to who could fix the problem.
Well done and knowledgeable service for my warranty on my television
Tim guided me to the right info to collect and diagnosed the issue very quickly (a clogged line that triggered a float valve cutoff switch). He was professional, patient, and kind. A pleasure to deal with.
Didn't need lawyer. All I needed was direction to page I needed to get to to request my drivers license. I finally found it and was able to do it online. I paid for license when I was transferred to lawyer either my PayPsl account & then had to pay again with my credit card I told lawyer about this and he said he would see what he could do to get me a refund. Said I should get in touch with PayPal myself. I did get in touch with PayPal …and believe it was t easy to get lady understand what I wanted. After a heated discussion she said she would have it checked out and see if my money could be refunded. I don't know if she spoke to someone. Or if it was interference of lawyer, but I got email that my $60 will be refunded to PayPal. Problems solved! Should get my license in a few weeks and my refund on a few days.
I did not sign up or give permission for a $45 monthly membership. It was my understanding that I would pay five dollars, which would be promptly refunded. Apparently it will not be the technician tried to help me and due to some of my problems he couldn't but he tried The mechanical voice who got the refund. It worked as well, but the unexpected 45 and the non-five dollar refundable was totally unexpected.
I had a problem for cancelling subscription and the platform really helped me following clear cut steps in so doing.
Answers were very thorough and understandable. Agent most assuredly has great work experienced.
Technical help solved the problem
Recommend reading the fine print. I was looking for help and rushed. Got sucked into a membership. Thankfully could cancel right away but still paid for one month
Not angry. Just annoyed I didn't pay attention.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

