JustAnswerReviews 22,787

I have a very complex level
Issue regarding my parents trust and Mr Simmons was very thorough in asking questions and offering potential solutions. Although we still need assistance with this he gave me additional avenues to explore.

The technician was polite and worked swiftly to solve my problem. I will surely use the service again if it is necessary.

I was surprised by the extraordinary insight with which Louie solved my problem; justanswer is a very good service

I wasn't sure at first. But when the attorney called and said some things that was exactly what a USDA employee said I knew I made the right call.

Printer showed error message. Tried everything I could think of before contacting JA. Andy was v good and thorough. He couldn't fix it, but I greatly valued his advice and will remember it. We went through the usual steps. In the end he recommended replace possibly faulty cartridge, before taking printer for service. Probably not worth servicing, since printer was v cheap - and worked well until now, which may well not be its fault. (Printer probably cheaper than double cartridge pack!)

A Great and Awesome response to my query for some valuable information.

Person who took my call and tech were outstanding thanks so much

I am pleased with the information the technician who phoned gave me. I feel, however, that it was not clear upfront online that I would be charged beyond the $5.00, but apparently that is "refunded" when and if you order service, but in effect you are signing up for one month of the service for $55.00 no matter what. Well, I have already cancelled any more monthly charges and I was happy with the information provided by the phone call from Alex, so, overall, it was "worth" it.

Very useful and prompt answers. Very satisfied with the mechanic Pete from UK I believe

I recently had the pleasure of using the "Just Ask" website, and I must commend them on the exceptionally good service received. From the moment I navigated to the site, the interface was intuitive and user-friendly, making it easy to find the information I needed. My queries were addressed promptly and thoroughly, demonstrating a clear commitment to customer satisfaction. The responses were not only accurate but also delivered with a helpful and professional demeanor. It's refreshing to encounter a platform that truly prioritizes its users. Highly recommended for anyone seeking reliable and efficient assistance!

I needed a new toilet to match the 10-year old one I already had. He walked me through how to find out what model my old toilet was, and then told me me the models of current ones that match. I asked about differences ( round vs oval bowl, for example), and he had model numbers for all the variations. We were on the chat for about 30 minutes.

I was told I was paying a one-time, fully refundable $5 fee to ask a question, but JustAnswer secretly enrolled me in a $35/month subscription I never knowingly agreed to. I didn't even realize I was being charged until months later. When I contacted support, they initially refused to refund anything. I had to fight hard, provide proof, and escalate the issue just to get a partial refund—and they still refused to return all the charges. The subscription was buried in fine print, and their virtual assistant clearly misrepresented what I was signing up for. It feels like a bait-and-switch. I've reported them to the BBB and FTC. Be extremely cautious if you use this site.

Dr. Salkin was wonderful, and I couldn't be more pleased with the information he provided after our dog was hit by a car. I would highly recommend him

Battery connection requires reset but appears it the cleaning Matt advised MAY HAVE solved my problem

Brakes were locked up, forward and backward peddles didn't engage. Martin was a great problem solver and his guidance allowed me to fix all. I was able to mow my lawn this evening, an hour and a half chore thanks to Martin