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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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I switch my drivers license from one wallet to another to enable me to always being carrying it with me when leaving my house. I learned from JustAnswer's Traffic Attorney that it is not legal to have a duplicate license in California - but that there is a "study" underway regarding the use of digital license. And I was given information and link to a website to apply for the digital license - which I will do. I will also carry a scan of my valid license on a USB stick - which while not a "legal" license - it will show "good faith" should I have to show my license to a law enforcement officer. Then I will deal with correcting my "infraction"
I called to find out if there was a new scam going on about the use of credit cards. How good you are with using and paying them I found out that there was no contest on this and it definitely was a scam
I bought a. 'Pace' golf cart. Looking for parts, got on here and got some good advice! I WILL be coming back…
Ask the question got a great response was well pleased with just answers had an answe to all my questions
Rebecca answered every single question and quelled my concerns
Joel has been very helpful trying to sort out a possibly fraudulent Crypto site.
He gave me much information and links to report the experience to the authorities. Well worth joining up with JustAnseers
Freddie Lombard who was the South African Attorney that I dealt with was very knowlegable and helped guide me through the termination of my Domestic Worker who has been employed for 9 years and advised what actions can be taken as she signed Termination Letter then tore it up - redid the termination letter after legal discussion which she refused to sign. Advised that monies going to be paid to her were in fact correct and legal. Very happy with the service.
I had medical papers that needed to print - I got in touch with the chat and described my problem - I was advised by a tech who told me what to do - so I did it and it worked.
I wanted to know if I could transport a GE mini refrigerator in my SUV, laying it on its side to fit in my car. I am aware refrigerators aren't supposed to lay on their sides, but a mini? I was looking online for GE help and the JustAnswer appeared. It was 4:55 pm on a Thursday. I chatted with someone explaining my question. She asked pertinent questions, then suggested I speak on the phone to an appliance technician. I said, sure! I submitted my phone number and Within a few minutes a picture of the tech appeared on my computer and then he called me and answered all my questions. I think all of that was accomplished within 10 minutes. How wonderful, awesome is that?
My oven conked out and I needed advice on which brands to consider/avoid. Obviously the salesperson has a bias in which to recommend, so a Just Answer expert was the way to go. Great conversation, and he even told me about how to recycle my old range to an appliance refurbisher.
Lacking the owners manual and parts listing, I was faced with a lawn tractor that had hit an exposed root leading to shutting down the engine. Every time I tried to engage the blades, the engine would shut off. The engine still worked and I drove the tractor to the barn. I figured that I may have broken a shear pin. However, there was no shear pin. I ran into more problems trying to figure out how to submit an order for repair parts. Still trying to resolve that.
Did not realize I would be charged $65 when I initially asked a question. Website said fully refundable $5 fee, but then credit card was charged both $65 and $5
Sometimes I get several experts responding to my question at the same time and it can be a little overwhelming. Some of them give me thorough answers right away while some ask for their questions or offer further services for a fee. Although I generally get a good answer by the end, the journey toward the end can be quite complicated in sorting out which expert to follow I suppose that cannot be a completely bad thing.
They underlying reason for the call was fully addressed and researched as we spoke. But the extremely personable and engaging manner of Lance is what truly made the experience and enjoyable one. Hang onto this expert!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

