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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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Accountant was very helpful with information. I didn't get my situation resolved but recommendations were given to help.
Was given great legal advice and steps I needed to take to peruse my desired outcome
First 'expert' wasn't very helpful and did not appreciate that he did not have any experience on the dishwasher in question, not helped by long delays in getting a response.
The second one was on the ball and responded quickly and, from the get-go, understood what my concerns were about damaging the plastic retainer for the waste hose and the water inlet.
Saving sixty odd quid not having to call out a Hotpoint engineer!
Contacted to have My Guardio Subscription / account cancelled and the Pending Payment of $279.90 cancelled along with the Justansw pending payments of $5.00 and $38.00 cancelled, just waiting on confirmation that all three pending payments are cancelled and will not be processed on my cancelled Subscription/account. Sara was very helpful even though I had a little trouble understanding some of what she was saying. But everything worked out well.
She was able to help me with my computer as much as possible without it being turned on.
The tech was great. Stayed with me for over an hour and fixed my issue.
As we worked through a problem that was complex beyond my normal scope, my technicians patience and knowledge lead us both to a very satisfactory and well understood solution. Really blunt ask for more. Superior!
I just stumbled on this online service and was very impressed with the Veterinary whom I spoke with, and her recommendations. What a great service, thank you!
I was very satisfied with the service you provided. I had a question regarding a U.S. bond.
Legal Eagles answer gave me the steps I need to follow.
The process of getting help was quick and easy and helped us find out what needed to be fixed. They were very kind and knowledgeable
Dr. Nikko was very attentive, smart and reassured me. He listened so well and answered every concern about my cat.
Could not watch tv as Samsung was updating. No notice was given. Still awaiting refund on membership which I did sign up for. Technician told me I would be reimbursed by
Just answer
Very friendly with direct answers to my questions. I just lost my husband and was at a loss what or how to contact the Social Security Service
Frank asked a few simple questions and answered my question quite quickly
I needed to know what bankruptcy entails, what it covers, what is left to survive on, etc., as one of my children has gotten to that point, and all resources have run out. And the advice helped me make decisions about my best role in helping my child move forward.
Very satisfying, I received the information I need to proceed, he was very helpful in answering all my questions.
I needed a value for a coin I just acquired. After given a description of the coin, Lance gave me an estimate of $2K for the coin, maybe more. Now I know the asking price and my low sell number.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

