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JustAnswer, 24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-808-0645 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
The company enjoys a generally positive reputation, particularly for its responsive and knowledgeable customer service across various domains, including veterinary and technical support. Customers frequently commend the thoroughness and attentiveness of the representatives, which alleviates anxiety during urgent situations. However, there are notable concerns regarding communication, particularly with system limitations that disrupt detailed explanations. Additionally, some customers reported dissatisfaction with prolonged troubleshooting processes. Overall, while the company's commitment to customer care is evident, enhancing communication efficiency could further improve the customer experience.
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He was helpful but am still concerned over how I can handle all of this
Very helpful and easy! Thank you so much for making scary situations not so difficult and traumatic. I've used 3 times in the past year and each time has been more than helpful.
Having been targeted by scammers I was concerned that although I had factory reset my PC that I could still be exposed to issues. Having explained the situation and the actions taken, Just Answer were able to provide me with the reassurance I was looking for. A great relief to me. Thanks
My dog ate a medication that was for our other dog. I had a vet on the phone within 10 minutes. The Vet was one of the friendliest people I have spoken to. She put all my concerns at ease and was very knowledgeable. Thank you so much Dr. Sutton
Needed advice on what to do for my dog and was reassured that she didn't need to be taken to an emergency vet quite yet.
My arms go numb but I know I should make sure my neck is causing the problem like it had once before.
Dr. Ivana helped with my concerns. I feel the doctor asked the important questions, understood my cats issue and provided me with the information I needed to know.
Feel like i was finally understood respectfully guy was a true hero of justice
Needed to know if I needed to take my cat to the emergency vet or if it was ok to wait until my vet was open then next day. I was glad to get an informed answer right away.
When trying to find information about extra baggage costs when travelling from Australia to Argentina, it wasn't all that clear on domestic airline websites. Ravi answered all my questions, concerns, and even provided me additional options to think about, which helped me make an informed and correct decision. Highly recommend using this site!
Hot spots on a bulldog around his neck from his flea collar and the vet said to shave it, how and what to clean it with and how treat it w meds and how often. Now I will have to see if I can get him shaved, that is the concern!
Elizabeth was very patient and knowledgeable! She explained everything in lament terms that I can understand and she provided expert advice in an efficient and empathetic manner. Greatly appreciated!
Blake made a repair that seemed confusing and complicated easy to understand. He was very professional and easy to work with. And very honest.
She gave very clear step by step instructions as working with Apple is brand new to me. 50+ years on PC, retired and switching to Apple. Signed up for class next Tuesday, but needed to print things today.
That online was helpful and did verify the fact that I do need to get a prescription to help my dog that what I was doing was good but it wasn't enough
I asked her a question she didn't know and she where I got my information from and I said on Google. Everyday there are updates and this update was upsetting to me. She said SSAdmin had not been notified of this and that I should not worry or stress unless a letter were to come in the mail. I told her I am on SSDI AND Due retirement in November and 10 months.
My assistant wrote well and clearly. He knew the applicance well and gave very specific, helpful advice.
Wrote in re: the issue with Focus transmission. Mechanic confirmed my thoughts on the issue and answered a few questions.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at [email protected] or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Have an agent call me at 708-567-9010 regarding my question already asked. A few times. I need my 2023 taxes amend. The 1099T needs to be taken
Answer: My account on yahoo is registered with email address: [email protected]

